Windows won't boot

Discussion in 'Software' started by Captain Jazz, Aug 8, 2011.

  1. Captain Jazz

    Captain Jazz Private E-2

    Hey gang I need help. Windows XP on a Dell Inspiron 1505 laptop. Installed an update to Super AntiSpyware and now Windows won't start. Never had any trouble with SAS. Message is "Windows could not start because the following file is missing or corrupt:"

    <windows root>\system32\hal.dll

    Of course I don't have a recovery or install disc for this machine. I'm in the process of moving data to a new laptop but ALL of my data is on the Dell. I found the file on my Dell desktop but can't figure out how to copy it to the laptop using DOS. Where do I go from here?

    Thanks!
     
  2. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    http://support.microsoft.com/kb/314477

    hal stands for Hardware Abstraction Layer so you can't copy hal from one computer to another unless both computers are EXACTLY the same (all hardware matches).
     
  3. TechWizard86

    TechWizard86 Private E-2

    What I would do is use a Boot CD like Hiren's Boot CD or Bart PE to access the data and then transfer it to another source like an external drive or DVDs. That is probably your best bet.
     
  4. Norgates

    Norgates Corporal

    Can you borrow a boot disk so you can get in and then try to go back to a restore point from before your SAS update or simply try to uninstall it? Have you checked the SAS forum for other people who had the same problem with the same update?
    http://www.superantispyware.com/support.html
     

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