Windows wont Start Problem.

Discussion in 'Software' started by Rookminka2017, Feb 14, 2014.

  1. Rookminka2017

    Rookminka2017 Private First Class

    Yesterday and now Today, Windows 7 64 Ultimate has said it can't start normally. I have tried System Restore but this did not work.

    I also got the Blue Screen of Death. I have Downloaded and installed Blue Screen View and its report shows two files:


    Crash List

    Created by using BlueScreenView

    Filename

    cmdguard.sys

    Address In Stack

    cmdguard.sys+4c610

    From Address

    fffff880`04124000

    To Address


    fffff880`041d7000

    Size

    0x000b3000

    Time Stamp


    0x5284b121

    Time String

    14/11/2013 11:16:49

    ---------------------------------------------

    Filename


    ntoskrnl.exe

    Address In Stack


    ntoskrnl.exe+75169

    From Address

    fffff800`02c1a000

    To Address

    fffff800`031ff000

    Size


    0x005e5000

    Time Stamp

    0x521ea035

    Time String

    29/08/2013 01:13:25


    Product Name


    Microsoft® Windows® Operating System

    File Description

    NT Kernel & System

    File Version

    6.1.7601.18247 (win7sp1_gdr.130828-1532)

    Full Path


    C:\Windows\system32\ntoskrnl.exe

    Any ideas?

    Thanks :)
     
  2. mdonah

    mdonah Major Geek Extraordinaire

    Try going to Start -> Run and type sfc /scannow (note space between sfc and forward slash) and press Enter. Windows should attempt to repair/replace any corrupted System files.
     
  3. Rookminka2017

    Rookminka2017 Private First Class

    I did the Verify one and it said no errors found.

    ?
     
  4. mdonah

    mdonah Major Geek Extraordinaire

    See if the information on this page will help you.
     
  5. Rookminka2017

    Rookminka2017 Private First Class

    Its been starting up OK Friday and today.

    Very odd
     
  6. Rookminka2017

    Rookminka2017 Private First Class

    It has done it again today.

    -------------------------------------

    Filename

    cmdguard.sys

    Address In Stack

    cmdguard.sys+4c610

    From Address

    fffff880`040fd000

    To Address

    fffff880`041b0000

    Size

    0x000b3000

    Time Stamp

    0x5284b121

    Time String

    14/11/2013 11:16:49

    -----------------------

    Filename ntoskrnl.exe

    Address In Stack

    ntoskrnl.exe+f20d4

    From Address

    fffff800`02c0b000

    To Address

    fffff800`031f0000

    Size

    0x005e5000

    Time Stamp

    0x521ea035

    Time String

    9/08/2013 01:13:25

    Product Name

    Microsoft® Windows®

    File Description

    NT Kernel & System

    File Version

    6.1.7601.18247 (win7sp1_gdr.130828-1532)

    Company

    Microsoft Corporation

    Full Path

    C:\Windows\system32\ntoskrnl.exe


    ************************************
     
  7. mdonah

    mdonah Major Geek Extraordinaire

    What security software are you running (AV, firewall, etc)? That cmdguard.sys file is associated with Comodo and it may NOT be compatible with your OS version.
     
  8. Rookminka2017

    Rookminka2017 Private First Class

    I have Avast Anti Virus, Comodo Firewall which i have ran before without any problems.

    I also have Ad Aware Anti Virus which is a second line defense and i dont have it running all the time.

    The other one is Malware Bytes.

    I did scans the other day and they came back Zero. I also did a Windows Start Up Repair today and a Memory Check. They also came back with Zero.

    I ran Slim Drivers and it says i am all up to date as does Windows Update.


    I have removed and then Reinstalled Comodo Firewall.

    -------------------------------------------------------

    My System


    Operating System

    Windows 7 Ultimate 64-bit SP1

    CPU

    AMD Phenom X4 9600B 35 °C
    Agena 65nm Technology

    RAM

    2.00GB Single-Channel DDR2 (6-6-6-18)

    Motherboard

    ASUSTeK Computer INC. M2N-SLI DELUXE (Socket AM2 ) 40 °C

    Graphics

    Generic Non-PnP Monitor (1024x768@60Hz)
    1024MB ATI AMD Radeon HD 7700 Series (Sapphire/PCPartner) 25 °C

    Storage

    931GB SAMSUNG HD103SJ SCSI Disk Device (SATA) 25 °C
    978MB Kingston DataTraveler U3 USB Device (USB)

    Optical Drives

    ATAPI iHAS524 D SCSI CdRom Device
    ATAPI iHDS118 6 SCSI CdRom Device

    Audio

    AMD High Definition Audio Device
     

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