Windows XP Cleaning Procedure done--logs attached

Discussion in 'Malware Help (A Specialist Will Reply)' started by singlemaltwhisky, Aug 21, 2010.

  1. singlemaltwhisky

    singlemaltwhisky Private E-2

    Computer still seems to have hiccups. Computer will get really slow at times. Hard to work on anything. Firefox opens really slow sometimes.... I also get a few timeouts a week when on the web, it i hit refresh a few times the site will load. this happens on large sites like google cnn and others..
     
    Last edited by a moderator: Aug 21, 2010
  2. singlemaltwhisky

    singlemaltwhisky Private E-2

    last log
    Thanks
     
    Last edited by a moderator: Aug 21, 2010
  3. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    I'm sorry, but you issues are not caused by malware.

    We can do this:

    I would like for you to use MSConfig to put this machine back into normal start up mode. You should not be making use of msconfig to control start up's. There is alternative third party software for this.

    Please go to Add/Remove programs and uninstall the following software:
    • Java(TM) 6 Update 18

    Reboot your machine and install the most current and up to date version of Java available here at the below link:

    Java Runtime 6

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     
  4. singlemaltwhisky

    singlemaltwhisky Private E-2

    Thank you. I found out what it was. Has to do with windows update vs Microsoft update and a huge memory leak. the issue is only a about 3 week old and MS has not released a patch but i did find a work around for now.

    thanks again


    Also how can i delete the log files on this site....i would prefer not to leave them up anymore..
     
  5. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Done. :major
     

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