Windows XP Freezes when printing

Discussion in 'Hardware' started by deleontow, Mar 17, 2006.

  1. deleontow

    deleontow Private E-2

    Help, I have a Lexmark Z611 printer that when trying to print will cause windows to freeze. I have not been able to get a result to calling Lexmar. I am really stuck and dont know were to go. I have already checked all my window updates, also tried getting a new printer, took old one back and exchanged it, still same problem. At times windows can not communicate with the printer. Have also tried changing the usb cable, and changed to a different usb plug.

    Thanks in advanced

    David DeLeon
     
    deleontow, Mar 17, 2006
    #1
  2. Steeev

    Steeev Corporal

    Hi deleontow
    Have you tried updating your motherboard's USB 2.0 drivers?
    Also maybe try uninstalling the printer, going to device manager, removing all USB ports and restarting.
    Windows will 'rebuild' the USB ports. Then try reinstalling the printer again.
    Failing that, is there any way you could borrow a USB 2.0 PCI card to test out?
     
    Steeev, Mar 17, 2006
    #2

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