Windows XP sp2 Random rebooting

Discussion in 'Software' started by Lvstigers, Dec 4, 2010.

  1. Lvstigers

    Lvstigers Private E-2

    Okay. I've gone through all of the system cleaning and checking with chaslang looking for a bogus virtumonde, all comes up clean. My system randomly reboots. There is no rhyme or reason to it. It doesn't seen to me over heating according to the bios when I get there on the reboot. I've updated my video driver and sound drivers. chaslang said to post my event viewer log. I'll attach that. Also I've run the windows memory diagnostics no errors found 8 passes on extended testing. Help please, I want to EQ2 with no reboots. I've searched these forums but there doesn't seem to be any completion....they leave you hanging. Thank you for your help :)
     

    Attached Files:

  2. satrow

    satrow Major Geek Extraordinaire

    Text log files make me snowblind ;) could you save a new log as an *.evt file, zip it and attach it please?

    There are also several minidumps in your Windows\Minidumps folder, could you zip and attach those too, please?
     
  3. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    Then I went searching for that service and found this
    Source: http://smartnetadmin.blogspot.com/2010/04/mcstrm-service-failed-to-start-due-to.html
     
  4. Lvstigers

    Lvstigers Private E-2

    .evt file and mini dumps zipped and loaded. :)
     

    Attached Files:

  5. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    Can you boot into Safe Mode (F8 at boot and choose Safe Mode with Networking) and see if your PC works ok for a while, if it does then use MSCONFIG to disable all startups and reboot, see if your PC works ok now.

    If it does then enable one startup at a time and reboot until you have a crash then that last app is likely your culprit, please name it.

    Also please name all the startups you have, you can use the likes of http://majorgeeks.com/CCleaner_Slim_d4191.html for this and click Tools > Startup > and click Save to Text File and then attach as per HOW TO: Attach Items To Your Post
     
  6. Lvstigers

    Lvstigers Private E-2

  7. Lvstigers

    Lvstigers Private E-2

    Need to run for now, will be back in a bit to continue . Thank you all :)
     
  8. Lvstigers

    Lvstigers Private E-2

    Quote:
    The MCSTRM service failed to start due to the following error:
    The system cannot find the file specified.
    12/1/2010 8:02:16 PM Save Dump Information None 1001 N/A LORA The computer has rebooted from a bugcheck. The bugcheck was: 0x1000008e (0xc0000005, 0xbf81bd6d, 0xb2387c3d, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini120110-01.dmp.
    Then I went searching for that service and found this
    Quote:
    The MCSTRM service failed to start due to the following error: The system cannot find the file specified.
    This is an indication that the Real Networks Real Player needs to be uninstalled and then reinstalled.
    You can also stop the Service from attempting to load by performing the following:
    1. Click Start - Run.
    2. Type: regedit
    3. Click OK.
    4. Browse to HKEY_LOCAL_MACHINE\SYSTEM\CURRENT CONTROL SET\SERVICES and delete the MCSTRM key.
    Source: http://smartnetadmin.blogspot.com/20...rt-due-to.html

    I did this...although I didn't have Real Networks Real Player installed, I did have Raphsody which I uninstalled, since I no longer use it any way. After that I deleted the MCSTRM key following the directions posted by Plodr. For the moment, I have not had one system reboot since then and I've been gaming for the past 6 hours. Will do some more stuff tomorrow that it would pretty much reboot every time I ran them and see how it goes. I'll keep you all posted :)
    Thanks again for all your help!
     
  9. Lvstigers

    Lvstigers Private E-2

    Okay, System rebooted during the night and again just a few minutes ago. This last reboot was with all start up items disabled. I am attaching the last 4 minidumps.
     

    Attached Files:

  10. Lvstigers

    Lvstigers Private E-2

    I was in safe mode for awhile and no reboot. The only time my system has rebooted while in safe mode was when I attempted to run MGtools from safe mode because it rebooted every time I tried to run that, but it did even in safe mode. So I have disabled all start up items and still reboot with them all off although I did turn on my comodo after booting up.
     

    Attached Files:

    Last edited: Dec 5, 2010

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