Windows XP will not load after running ComboFix (Windows Police Pro).

Discussion in 'Malware Help (A Specialist Will Reply)' started by squonk, Oct 25, 2009.

  1. squonk

    squonk Private E-2

    Greetings. Asus EEE 1000HE running Windows XP was infected with Windows PolicePro malware, disabling access to executables and registry. Malwarebytes, Hijack This, other cleaning apps would not run.

    Ran OldTimer, which restored partial access to executables, but not the registry. Ran ComboFix. The log seemed to indicate that it had made some successful deletions. However, while in the process of copying and pasting the log to a forum for assistance with detailed analysis, the computer restarted itself and I landed on the "We apologize for the inconvenience, but Windows did not start successfully" screen with timer. Windows will not load regardless of action taken here: Selecting any of the options (Normal, Safe Mode, Last Good Configuration) results only in a restarting of the timer. Waiting out the screen without making a selection also results in restarting of the timer. Occasionally before landing in this screen I am given the option to either load Windows (which leads back to aforementioned screen) or the Recovery Console.

    Can I use the Recovery Console to assist me here? Is there any way to proceed that does *not* involve using the recovery/repair CD that came with the system (which is MIA at the moment)? Would the recovery CD even be the right tool to employ? Other suggestions?

    With many thanks for your patience and counsel.

    squonk
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member


MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds