Windows XP won't load but then gives the option to and will load in Safe Mode

Discussion in 'Malware Help (A Specialist Will Reply)' started by CWD1982, Aug 25, 2012.

  1. CWD1982

    CWD1982 Private E-2

    I haven't used my PC for a few days and when I came to use it I found that it was off. So I turned it on and it brings up the XP loading screen and as it starts to load it jumps to a screen allowing me to open Safe Mode with Networking, Safe Mode and Safe Mode with prompt.

    It also allows me to restart from a restore point which I have tried but just repeats the process.

    I have started in SafeMode with Networking.

    If I turn the PC off it will restart and the red working light will run but it won't fire anything up (Monitor remains in sleep mode) and I have to wait for about 10 mins at which point the Safe Mode option will be repeated.

    I have run the logs as requested and I'm happy to provide more detail in any way necessary.

    Yours hopefully CWD1982
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I am not finding any malware in your logs. I suggest you post in the software forum and maybe try doing a repair install.

    Since you are not having any malware problems, it is time to do our final steps:

    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware. You can uninstall RogueKiller and HitManPro.
    2. Go back to step 6 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    7. After doing the above, you should work thru the below link:


    Malware removal from a National Chain = $149
    Malware removal from MajorGeeks = $0
     
  3. CWD1982

    CWD1982 Private E-2

    Thanks TimW for your time and your reply.

    I will create a new thread in the suggested forum. Thanks again
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    No problem. Good luck.
     

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