WinFixer/Popup Problems

Discussion in 'Malware Help (A Specialist Will Reply)' started by TheGuest, Oct 27, 2005.

  1. TheGuest

    TheGuest Private E-2

    I've gone through the steps, but still I'm getting popups. I've attached a HJT log, any help would be much appreciated.
     

    Attached Files:

  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Download this trial version of Ewido Security Suite

    • Install ewido security suite
    • Launch ewido, there should be an icon on your desktop double-click it.
    • The program will have a window come up. One of the buttons on the left is to Update. Click the Update button.and then Start the Update. The update will start and a progress bar will show the updates being installed.
    • After it completes the update, click the Scanner button

    Now exit Ewido. Now print the below instructions or save them locally because I want you do have no browsers opened and also have no connection to the internet (unplug your cable) while doing the below.

    Okay, reboot into safe mode and follow the steps below. (If you have any problems at all trying to get into safe mode to complete these steps, just run them in normal boot mode and make sure you tell me when you come back.)

    Open up Ewido and do the following:


    • Click on Scanner
    • Then click Settings
    • Under What to Scan? Select Scan every file
    • Then click OK
    • Click on Complete System Scan and the scan will start.
    • Let the program scan the machine
    While the scan is in progress you will be prompted to clean files that are infected. Leave the defaults selections (to Remove and backup) and click OK. To save yourself some time, you can select Perform action with all infections and then click OK. With the option to scan every file, a lot of cookies will be removed.

    Once the scan has completed, there will be a button located on the bottom of the screen named Save report


    • Click Save report
    • Save the report to your desktop or anyplace you will be able to find it to upload here.
    Reboot into normal mode and reconnect to the internet.

    Come back here and post the Ewido Scan Report along with a fresh HJT log.
     
  3. TheGuest

    TheGuest Private E-2

    Ran through the steps. Here are the new logs.
     

    Attached Files:

  4. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Please download Vundo3

    Once you have downloaded it please unzip it to your desktop.

    Once unzipped please open the vundo3 folder and double click killvundo.bat.

    Let it run and follow the onscreen commands.

    Once your computer reboots please post a new hijackthis log and the vundofix.txt from inside the vundo3 folder
     
  5. TheGuest

    TheGuest Private E-2

    Here are the new logs.
     

    Attached Files:

  6. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Now please download VundoFix222.exe

    OK do the same thing with this one download unzip run killvundo.bat
    Post new hijackthis and vundofix.txt
     
  7. TheGuest

    TheGuest Private E-2

    New logs.
     

    Attached Files:

  8. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Scan with HijackThis and Check the Boxes for the following:

    Make sure All Browser Windows are Closed when you Click FIX.

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_CA&c=Q304&bd=pavili on&pf=desktop
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_CA&c=Q304&bd=pavi lion&pf=desktop
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_CA&c=Q304&bd=pavili on&pf=desktop
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_CA&c=Q304&bd=pavi lion&pf=desktop
    - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_CA&c=Q304&bd=pavi lion&pf=desktop
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_CA&c=Q304&bd=pavi lion&pf=desktop
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_CA&c=Q304&bd=pavili on&pf=desktop

    O2 - BHO: (no name) - {00DBDAC8-4691-4797-8E6A-7C6AB89BC441} - (no file)

    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)

    O20 - Winlogon Notify: ddaba - C:\WINDOWS\system32\ddaba.dll (file missing)
    O20 - Winlogon Notify: pmkjh - C:\WINDOWS\system32\pmkjh.dll

    Again, make sure All Browser Windows are Closed when you Click FIX.

    NEXT:
    Run CCleaner to clean up cookies and temp files.

    Run full scans with Ad-Aware SE & Spybot S&D and have both programs fix what they find.
    Note: Remember to get all updates before doing the scans.


    After you complete the above, reboot and attach a fresh HJT log from normal mode.
     
  9. TheGuest

    TheGuest Private E-2

    New log.
     

    Attached Files:

  10. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Go back and run post #4 once more, save the log and then run post #6 again. Afterwards post both logs to your post with a fresh HJT log.
     
  11. TheGuest

    TheGuest Private E-2

    New logs.
     

    Attached Files:

  12. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Now a fresh HJT log from normal mode.
     
  13. TheGuest

    TheGuest Private E-2

    New log.
     

    Attached Files:

  14. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Okay let's start by downloading two tools we will need:

    - Process Explorer 9.2

    - Pocket KillBox

    Extract them to there own folder somewhere that you will be able to locate them later.

    Reboot in Safe Mode (do not open any other processes)

    - Run Process Explorer

    In the top section of the Process Explorer screen double click on winlogon.exe to bring up the winlogon.exe properties screen. Click on the Threads tab at the top.

    Once you see this screen click on each instance of pmkjh.dll once and then click the kill button. After you have killed all of the pmkjh.dll's under winlogon click ok. (If you do not find the dll, just continue on.)

    Next double click on explorer.exe and again click once on each instance of pmkjh.dll and kill it.

    Now just exit Process Explorer.

    Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    O2 - BHO: MSEvents Object - {8DBF02DA-4360-4A7E-BEA1-347B87816327} - C:\WINDOWS\system32\pmkjh.dll
    O20 - Winlogon Notify: pmkjh - C:\WINDOWS\system32\pmkjh.dll


    Copy the bold text below to notepad. Save it as fixVundo.reg to your desktop.
    Be sure the "Save as" type is set to "all files"
    Once you have saved it double click it and allow it to merge with the registry.

    Now run Pocket Killbox:
    Choose Tools > Delete Temp Files and click OK.

    Run Killbox.exe. Paste the below filenames into KILL BOX one at a time. Check mark the box that says "Delete on Reboot" and checkmark the box "Unregister DLL" (If available) Click the RED X and it will ask you to confirm the file for deletion…say YES and when the next box opens prompting you to reboot now...click NO...and proceed with the next file. Once you get to the last one click YES and it will reboot. Note many of the file list below may not exist but we need to check for them anyway.


    C:\WINDOWS\SYSTEM32\hjkmp.ini
    C:\WINDOWS\SYSTEM32\hjkmp.ini2
    C:\WINDOWS\SYSTEM32\hjkmp.bak
    C:\WINDOWS\SYSTEM32\hjkmp.bak1
    C:\WINDOWS\SYSTEM32\hjkmp.bak2
    C:\WINDOWS\SYSTEM32\hjkmp.tmp
    C:\WINDOWS\system32\pmkjh.dll

    If Killbox does not reboot or you get a Pending Operations type error message just reboot your PC yourself.

    After reboot post a new HJT log.
     
  15. TheGuest

    TheGuest Private E-2

    New HJT log.
     

    Attached Files:

  16. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Uninstall Ewido and follow my previous post again. Did you complete the fix exactly as it is? Any problems?
     
  17. TheGuest

    TheGuest Private E-2

    Sorry for the delay, I've been very busy as of late. I followed your instructions and uninstalled ewido. Here's a fresh HJT log.
     

    Attached Files:

  18. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Looks like we got it, for any leftovers please download Spy Sweeper
    • Click the link above to download the program.
    • Install it. Once the program is installed, it will open.
    • It will prompt you to update to the latest definitions, click Yes.
    • Once the definitions are installed, click Options on the left side.
    • Click the Sweep Options tab.
    • Under What to Sweep please put a check next to the following:
      • Sweep Memory
      • Sweep Registry
      • Sweep Cookies
      • Sweep All User Accounts
      • Enable Direct Disk Sweeping
      • Sweep Contents of Compressed Files
      • Sweep for Rootkits
      • Please UNCHECK Do not Sweep System Restore Folder.
    • Click Sweep Now on the left side.
    • Click the Start button.
    • When it's done scanning, click the Next button.
    • Make sure everything has a check next to it, then click the Next button.
    • It will remove all of the items found.
    • Click Session Log in the upper right corner, copy everything in that window.
    • Click the Summary tab and click Finish.
    • Paste the contents of the session log you copied into notepad and save it as spysweeper.txt and attach it to your next post along with a fresh HJT log.
     
  19. TheGuest

    TheGuest Private E-2

    Here is a fresh HJT log and Spy Sweeper log.
     

    Attached Files:

  20. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Your HJT log is clean, however to be on the safe side I would like you follow the below...

    Download AproposFix by Swandog46

    Save it to your desktop or to another folder of its own, but do NOT run it yet!

    Now reboot your computer in Safe Mode! (You must be in safe mode or this fix will not work.)

    Once in Safe Mode, double-click aproposfix.exe which will give you a chice of where to unzip/install the program to). This is called the Destination folder in the window that popsup. So either install it to the Desktop or the folder where you downloaded the aproposfix.exe file to. It will create a new folder named aproposfix. Open the aproposfix folder and double click on RunThis.bat to run the fix. Follow the prompts.

    When the tool is finished, reboot back into normal mode, and post a new HijackThis log, along with the entire contents of the log.txt file that has been created in the aproposfix folder.
     

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