Winfixer trouble... again

Did you happen to try reinstalling Ad-Aware SE?

The READ ME tells you to run CounterSpy and attach the CounterSpy log if you cannot run Windows Defender. Why haven't you upgraded to SP2 as my final steps to you indicated in April ( How to Protect yourself from malware! )

You ignored step 3 of the READ ME. You have McAfee and AVG installed. Uninstall one of them now. Since you already said you want to get rid of McAfee, then uninstall McAfee. Do this now before continuing. You should never install a new antivirus while another is already installed. It will typically cause problems.



Start by downloading two tools we will need

- Process Explorer

- Pocket KillBox

Extract them to their own folder somewhere that you will be able to locate them later.

IMPORTANT: You should print or save the below locally, so you can refer to them while offline. You must exit all browsers before running the below steps (it will not work otherwise) and it would be best if you actually physically unplug your cable to the internet, reboot, and do not run anything but what I give you to do. Also it would be good to exit all processes and items in your System tray.

Do the above before continuing! Okay unplug your cable now.

Make sure you have rebooted in Normal Mode (do not open any other processes)

- Run Process Explorer

In the top section of the Process Explorer screen double click on winlogon.exe to bring up the winlogon.exe properties screen. Click on the Threads tab at the top.

Once you see this screen click on each instance of Audfat.dll once and then click the kill button. After you have killed all of the Audfat.dll under winlogon click ok. (If you do not find the dll, just continue on.)

Next double click on explorer.exe and again click once on each instance of Audfat.dll
and kill it. (If you do not find the dll, just continue on.)


Now just exit Process Explorer.

Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:R1 -
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://hsremove.com/done.htm
O2 - BHO: (no name) - {fda84ac9-5594-488e-8501-7f65107f20d0} - C:\WINDOWS\system32\Audfat.dll
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/12258419c3df3d007816/netzip/RdxIE601.cab
O20 - Winlogon Notify: Audfat - C:\WINDOWS\SYSTEM32\Audfat.dll


Copy the bold text below to notepad. Save it as fixme.reg to your desktop.
Be sure the "Save as" type is set to "all files"
Once you have saved it double click it and allow it to merge with the registry.

Now run Pocket Killbox:

Choose Tools > Delete Temp Files and click Delete Selected Temp Files.
Then after it deletes the files click the Exit (Save Settings) button.

Run Killbox.exe. Paste the below filenames into KILL BOX one at a time. Check mark the box that says "Delete on Reboot" and checkmark the box "Unregister DLL" (If available) Click the RED X and it will ask you to confirm the file for deletion…say YES and when the next box opens prompting you to reboot now...click NO...and proceed with the next file. Once you get to the last one click YES and it will reboot. Note some of the files listed below may not exist but we need to check for them anyway.
C:\WINDOWS\SYSTEM32\Audfat.dll

If Killbox does not reboot or you get a Pending Operations type error message just reboot your PC yourself.

After reboot, we need to Reset Web Settings:

1. If you have an Internet Explorer icon on your Desktop, goto step 2. If not, skip to step 3.
2. Now right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK. Then skip step 3.
3. If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.

Now attach a new HJT log and tell me how the steps went.
Make sure you tell me how things are working now!

 

I quote from the READ ME:

It is an unclassified trojan. Similar to Virtumonde, Conhook, and Look2Me, it use Winlogon Notify to make it difficult to remove when Windows is running,

You have multiple user accounts on your PC. It is just telling you the obvious.

It is directly to the right of Delete on Reboot and says Unregister .DLL Before Deleting It will not activate until a DLL file is placed in the Full Path of file to delete box.


I still see both McAfee and AVG in your HJT log. You have not uninstalled McAfee!

 

When you click on the menu item labeled Users tell me exactly what you see in the list that comes up.

Your clean, other than all the McAfee stuff which really should be removed. Mixing their security center and firewall with another companies AV is not a good idea. McAfee is a resource hog anyway.

Your welcome!

 

No! You said ProcessExplorer told you you have 5 user accounts so I'm referring to the menu item labeled Users in ProcessExplorer. ProcessExplorer does not normally just display a message about user accounts on its own.

 

You'll have to explain this in more detail. I have never seen Killbox say anything about the number of Users. Reproduce it and tell me what you did to see this.


Since your log was clean, if you are not having any other malware problems, it is time to go back to step 1 of the READ & RUN ME to Disable System Restore which will flush your Restore Points. Then reboot and enable System Restore to create a new clean Restore Point.

After that, you should work thru the below link:

How to Protect yourself from malware!