winlogon 50% svhost 40% of Cpu (all logs in)

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by rafabrand, Jul 14, 2011.

  1. rafabrand

    rafabrand Private E-2

    Hi Everybody

    I have a Acer netbook, that's way i can't reinstall the windows
    My windows is Xp 32bits sevice pack 3, with all new updates.

    I have a problem, winlogon is always 50% and process svhost 30-40%
    The computer is all the time slow, and
    I can't enter in internet in normally way, only after suspend the winlogon at processexplorer.exe.
    Every time I enter in the skype, if I try a video call, a blue screen showed up and the computer restart


    I tried hijack, cccleaner, bitdefender, spyboot search & destroy, and my antivirus is avira.

    I followed the instructions of the forum, and tried Malwarebytes Anti-Malware,SUPERAntiSpyware, ComboFix, MGtools, RootRepeal

    Thank you for the help
     

    Attached Files:

  2. rafabrand

    rafabrand Private E-2

    I attached malwarebytes log

    And above the log Hijack this:
     

    Attached Files:

    Last edited by a moderator: Jul 14, 2011
  3. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Before we continue I would like for you to use MSConfig to put this machine back into normal start up mode

    I am not seeing any malware...perhaps updating Java will help your skype problem :confused

    Java(TM) 6 Update 11 <--- uninstall outdated Java.

    I want you to run TDSSKiller so refer to the below for how to do so.

    TDSSkiller - How to run

    Reboot your machine and install the most current and up to date version of Java available here at the below link:

    Java Runtime 6

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista or Windows7) Then attach the new C:\MGlogs.zip file that will be created by running this.

    Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!
     
  4. rafabrand

    rafabrand Private E-2

    I followed all the instructions,
    the winlogon and svhost don't take the cpu anymore
    And the skype problem is fixed

    Now it works fine, not fast, but sufficient.

    I think that I can't wait much from a netbook

    Thank you very much
     

    Attached Files:

  5. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required (If we renamed it please rename it back to Combofix.exe.
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     

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