WinXP Home SP2 & printer issue

Discussion in 'Software' started by nevernomore, Jan 12, 2009.

  1. nevernomore

    nevernomore Private E-2

    HELP ME PLEASE
    i have gone online with lexmark and hp, nothing they have told me is working.
    my lexmark 1270, has stopped working. so i uninstalled it, to reinstall with the cd driver, my windows xp is not letting it install. so i went on line to download the new driver, still will not let it install. it looks like this problem is with the parental control according to ms. but i don't have that. please walk me through this.
     
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    Moved your post from the other thread it was in s it was different issue, but as the title of that thread is same as this one, will need to know exactly which Windows version and Service Pack you're using?

    Plus what messages are you getting when trying to reinstall these lexmark drivers?

    Are you also logged in as the Admin when installing the driver?
     
  3. nevernomore

    nevernomore Private E-2

    hi there thanx 4 moving the message.
    Windows version :windows xp home edition
    Service Pack you're using: how do i find out which service pak?
    Are you also logged in as the Admin when installing: yes

    what messages are you getting when trying to reinstall these lexmark drivers:

    message: 1. instruction at 0x7c91b1fa has failed. referenced memory at 0x0000000010
    press cancel to debug or ok to continue.;
    that comes on when i reboot before i sign in with my password.

    message 2. memory could not be written error ox69532c87 reference "0.00000000"

    message 3. failed windows logo testing it will not work correctly etc.....press cancel to exit installion or continue to complete installation; shows up while the installation is almost complete,

    update i have finally installed lexmark x1270 printer on my pc. but it's not working correctly. i can print, from pc. but in order to copy or scan i have to use the buttons on the machine.
    cannot tell you how excited i was when the icon finally showed up on my tool bar, and on the desk top.

    i signed up with utitlitybooster and it found 421 errors or problems and fixed 417 of them.

    thank you for your response.
    :-o
     
  4. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi


    To know the Service Pack, just click Start > Run and type winver and hit enter.

    Good on now being able to print, on the tasks of copy and scan, where you supplied with some software on disk with the printer? many makers bundle some software that allows you to do these tasks via the PC.
     

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