wixawin to fp.pc-on-internet.com Please HELP!!!

Discussion in 'Malware Help (A Specialist Will Reply)' started by sungoddess, Nov 4, 2007.

  1. sungoddess

    sungoddess Private E-2

    Hello Hello This has been driving me crazy.. I am trying to remove the root cause of these pop ups, Here's my hijackthis log.


    I saw a similar problem, but couldn't see any major eye popping similarities.

    Please help asap!:cry
     
    Last edited by a moderator: Nov 4, 2007
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Welcome to Majorgeeks!

    Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.
    • Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
    • Make sure you check version numbers and get all updates.
    • Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
    • After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:
    Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.
    • When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
      • CounterSpy
      • AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy
      • Bitdefender - from step 6
      • Panda Scan - from step 6
      • runkeys.txt - the log from GetRunKey.bat
      • newfiles.txt - the log from ShowNew.bat
      • HijackThis ---- the last scan to run after properly installing and renaming.
    NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!
     
  3. sungoddess

    sungoddess Private E-2

    I was unable to run Counter Spy or consequently AVG or Super Anti Spyware. I did attempt running Lava Softs Ad-aware, and that also crapped out. PandaScan would not work for me either.

    here is the scan from bitdefender, Get RunKey and Show New.
     

    Attached Files:

  4. sungoddess

    sungoddess Private E-2

    Here is my hijack this log.. after the program was renamed to analyse.exe

    Thanks !!!
     

    Attached Files:

  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please use add/remove programs to uninstall:
    J2SE Runtime Environment 5.0 Update 3

    Reboot and install:
    Java Runtime 6

    Download and Install RogueRemover Free

    Run RogueRemover and select Scan and the program will walk you through the remaining steps.

    Run HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    After clicking Fix, exit HJT.

    Please copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

    Now download The Avenger by Swandog469, and save it to your Desktop.

    * Extract avenger.exe from the Zip file and save it to your desktop
    * Run avenger.exe by double-clicking on it.
    * Check the 'Input script manually' box.
    * Click on the magnifying glass icon.
    * Copy everything in the Quote box below, and paste it in the box that opens:

    * Now click the 'Done' button.
    * Click on the traffic light icon and OK the prompt.
    * You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
    * A log file from Avenger will be produced at C:\avenger.txt

    Please download ATF Cleaner by Atribune. This program does not require an installation. The executable actually runs the program.

    NOTE: This program is for Windows XP and Windows 2000 only. ATF Cleaner will remove all files from the items that are checked so if you have some cookies you'd like to save. Please move them to a different directory first.

    * Double-click ATF-Cleaner.exe to run the program.
    * Under Main choose: Select All
    * Click the Empty Selected button.

    If you use Firefox browser

    * Click Firefox at the top and choose: Select All
    * Click the Empty Selected button.
    o NOTE: If you would like to keep your saved passwords, please click No at the prompt.

    If you use Opera browser

    * Click Opera at the top and choose: Select All
    * Click the Empty Selected button.
    o NOTE: If you would like to keep your saved passwords, please click No at the prompt.

    Click Exit on the Main ATF Cleaner menu to close the program.

    Attach new logs for:
    ShowNew
    GetRunKeys
    HJT
    Avenger
     
  6. sungoddess

    sungoddess Private E-2

    I can't attach anything!!
     
  7. sungoddess

    sungoddess Private E-2

    thre's 3
     

    Attached Files:

  8. sungoddess

    sungoddess Private E-2

    last one!

    just to let you know.. i'm still getting a crazy amount of pop ups.. hopefully we can fix this!!

    Thanks again soo much!
     

    Attached Files:

  9. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please use add/remove programs and uninstall:
    Sunbelt Counterspy
    ALL poker programs ( you can re-install when we are done if you think they are safe).

    Turn off all anti-virus and anti-spyware while we do the following:

    Please copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

    * Run avenger.exe by double-clicking on it.
    * Check the 'Input script manually' box.
    * Click on the magnifying glass icon.
    * Copy everything in the Quote box below, and paste it in the box that opens:
    * Now click the 'Done' button.
    * Click on the traffic light icon and OK the prompt.
    * You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
    * A log file from Avenger will be produced at C:\avenger.txt
    Attach new logs for:
    ShowNew
    GetRunKeys
    HJT
    Avenger
     
  10. sungoddess

    sungoddess Private E-2

    three of four!~


    haven't seen a pop up in a bit!!! wooo!!!!

    (thanks!)
     

    Attached Files:

  11. sungoddess

    sungoddess Private E-2

    HJT log
     

    Attached Files:

  12. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    This one item still exists .....so you need to again turn off all active anti-virus and anti-spyware (you did uninstall Counterspy?).

    Please copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

    attach a new GetRnKeys log.
     
  13. sungoddess

    sungoddess Private E-2

    Hi! Thanks again for all your help.

    I have disabled Ad-aware and AVG, uninstalled CounterSpy (when you had requested it)
     
  14. sungoddess

    sungoddess Private E-2

    I guess I should hit "upload" :eek:
     

    Attached Files:

  15. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Much better....

    Your logs look clean. You may uninstall any programs we had you download (including CounterSpy, etc).

    If you are not having any other malware problems, it is time to do our final steps:

    1. If we used Pocket Killbox during your cleanup, do the below
    * Run Pocket Killbox and select File, Cleanup, Delete All Backups
    2. If we used ComboFix you can delete the ComboFix.exe file and associated C:\combofix.txt log that was created.
    3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
    4. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
    5. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
    6. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    7. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
    8. If you are running Windows XP or Windows ME, do the below:
    * go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
    * Then reboot and Enable System Restore to create a new clean Restore Point.
    9. After doing the above, you should work thru the below link:
    * How to Protect yourself from malware!
     

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