worm-koobface alerts

1. Before we continue I would like for you to ensure that MGTools.exe is indeed directly on your C Drive and not in any other location, such as the desktop where you have it.

2. I would like for you to use MSConfig to put this machine back into normal start up mode. Only then continue with the below.

The log is retrievable from this location and I would like for you to attach it anyway regardless of whether it found anything ot not.

3. Do you have any idea what all the below are? I only pasted a few lines in, there are many of them:

4. Please go to Add/Remove programs and uninstall the following software:

• Spin Palace Casino
• Club World Casinos

5. Now we need to use ComboFix

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
• If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
• Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:

Code:

KILLALL::

File::
C:\WINDOWS\system32\QKYAVNU
c:\windows\winstart.bat

DirLook::
C:\MGS

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
  
  http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
  
  
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

6. Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Combofix. and SAS.

7.Let us know of any problems you may have encountered with the above instructions and also let me know how things are running now!

8. Let me know if the threat is still being detected by SS.

 

1. Reinstall your casino software then if you wish. WebOfTrust gave a bad report about it and I didn't know if it was the cause of your problems but I think as you say it's okay.

Not sure about that so let's restore the file and then I can take a look at it.

2. Now we need to use ComboFix

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
• If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
• Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:

Code:

KILLALL::

DeQuarantine::
C:\Qoobox\Quarantine\C\WINDOWS\system32\QKYAVNU.vir
QUIT::

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
  
  http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
  
  
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

The DeQuarantine.txt will be in on the C: Drive. Please attach it.

3. Could you please get this: QKYAVNU into a zipped file and attach it for me in your next post? To do this, see the below:

Please go to start > Run and paste in the following:

log retrievable @ C:\collect.zip. Please also attach this.

4. Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the other logs I requested.

5. Is spysweeper still detecting the problem?

 

Well, all I can say is let's give it some time and see if Spysweeper still locates the threat. Then we can deal with it accordingly. Let me know.

 

Then it sounds legit, only my reseach on the file turned up nothing, hence my desire to kill it.

Yes you could do this and in the meantime I will have a whisper in Chaslang's ear and see what he can tell us.

 

Try this:

Now let's flush the Java Cache

• Click Start > Settings > Control Panel
• Double click the Java icon (be patient, it may take a while to open)
• Now click the General tab and under the Temporary Internet File area
• Click the Settings button and then click the Delete Files... button.
• In the next popup click OK.

If you have multiple Java plugin icons in Control Panel follow the above to clear all their caches.


Now let's flush the FireFox Cache
To flush your FireFox Cache:

• click Tools
• select Options
• select Privacy
• in the section labeled Private Data click Clear Now

Now let's flush the Internet Explorer Cache
To flush your Internet Explorer Cache:

• click Tools
• Internet Options
• Now on the General tab and click Delete Files and select Delete all Offline content too
• Click OK.
• When it finishes Click OK.

How are things now?

 

Run This:

Using ESET's Online Scanner

• Click the <<Back button then click
• Attach the ESETScan.txt to your next reply.

 

Well, good to know, but I'll still hold off from giving you final steps for a little while. Let me know over the next day or so about how it's going. Thanks, Kes

 

You're welcome. Here are the final steps anyway.

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we used Pocket Killbox during your cleanup, do the below
   • Run Pocket Killbox and select File, Cleanup, Delete All Backups
3. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 6 of the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

Surf safely! And yes, so let me know what the upshot of the webroot reply was.

 

Dangerous, thankyou very much for the information. I was not seeing malware in your logs and I knew your system was clean. Thanks for info you provided, I am sure it will be beneficial to others in the future!