Worm.Win32.Netbooster

Discussion in 'Malware Help (A Specialist Will Reply)' started by zoran007, Aug 21, 2008.

  1. zoran007

    zoran007 Private E-2

    Hi!

    I just got this Worm.Win32.Netbooster trojan. I cant access my control tab and many of my applications are hidden. On the bottom right corner, where is my clock, it says VIRUS ALERT!. I have windows XP running and I tryed running ESET smart security anti-virus but it did nothing. I also tryed Spybot S and destroy and it also did nothing ! Can someone help me please because this is not my computer and Im trying to fix it as fast as possible !!!! Also, I dont see my Run command and I can access my C: drive.

    Thank you very much!!!!!!!!!!!

    Edit: If you need something in order to help me, just tell me ! thanks
     
    Last edited: Aug 21, 2008
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Please follow the instructions in the below link and attach the requested logs when you finish these instructions.



    • If something does not run, write down the info to explain to us later but keep on going.
    • Do not assume that because one step does not work that they all will not.
    Notes:

    1. If you run into problems trying to run theREAD & RUN ME or any of the scans in normal boot mode. You can running steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools on another PC and burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
     
  3. zoran007

    zoran007 Private E-2

    Hi! I tried all the steps and some of the I couldnt do because the trojan removed the icons for that. I ran CCleaner, SuperAntiSpyware, Spybot and Malewarebytes and now the problems are gone. I have full control of my computer and I can access all of the folders. Do I have to continue the other steps or its OK like this?
     
  4. zoran007

    zoran007 Private E-2

    Here are the LOGS I got after the scans. All the problems stopped after I run a scan with Malwarebytes' Anti-Malware!
     

    Attached Files:

  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    I need the logs from ComboFix and MGtools before we can continue. Just because you do not see any problems, it does not mean you are clean. Without the remaining logs, I cannot tell you what your status really is.
     
  6. zoran007

    zoran007 Private E-2

    Here are the Combofix and MGTools logs.
     

    Attached Files:

  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Okay your logs are clean. We just have some finishing touches to do.


    Run this Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.


    Now we need to cleanup some items from running ComboFix.

    Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.

    If you are not having any other malware problems, it is time to do our final steps:
    1. You can uninstall SUPERAntiSpyware now.
    2. We recommed you keep Malwarebytes Anti-Malware as a scanner. It uses no resources except a little disk space until you run a scan.
    3. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
      • Delete the C:\combofix folder from combofix.
    4. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    5. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    6. Go to add/remove programs and uninstall HijackThis.
    7. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    8. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    9. After doing the above, you should work thru the below link:
     
  8. zoran007

    zoran007 Private E-2

    Done.
    Thank you very much for your help !!!!!!
     
  9. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Surf Safely!
     

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