Worm.Win32.Netsky infected

Please download and install:
Java Runtime 6

Then use add/remove programs to uninstall:
Viewpoint Media Player

Please disable all anti-virus and anti-spyware programs( including Defender) while we do the following:

Now download The Avenger by Swandog469, and save it to your Desktop.

* Extract avenger.exe from the Zip file and save it to your desktop
* Run avenger.exe by double-clicking on it.
* Check the 'Input script manually' box.
* Click on the magnifying glass icon.
* Copy everything in the Quote box below, and paste it in the box that opens:

* Now click the 'Done' button.
* Click on the traffic light icon and OK the prompt.
* You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
* A log file from Avenger will be produced at C:\avenger.txt

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Avenger.

 

Sneaky little devil ....

Please disable all anti-virus and anti-spyware programs while we do the following:

Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

NOTE: HJT may popup an error about the AppInit_DLLs line. Ignore it and click OK to continue.

After clicking Fix, exit HJT.

Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Please download ATF Cleaner by Atribune. This program does not require an installation. The executable actually runs the program.

NOTE: This program is for Windows XP and Windows 2000 only. ATF Cleaner will remove all files from the items that are checked so if you have some cookies you'd like to save. Please move them to a different directory first.

* Double-click ATF-Cleaner.exe to run the program.
* Under Main choose: Select All
* Click the Empty Selected button.

If you use Firefox browser

* Click Firefox at the top and choose: Select All
* Click the Empty Selected button.
o NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser

* Click Opera at the top and choose: Select All
* Click the Empty Selected button.
o NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main ATF Cleaner menu to close the program.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this.

 

Msconfig should exist in these two locations:

C:\WINDOWS\pchealth\helpctr\binaries
C:\WINDOWS\system32\dllcache

Are you able to run it by double-clicking either of those icons?

If it doesn't run, it's possible that there is either some form of malicious software preventing you from running it or both of those files are corrupt. In the case of the latter, you can try extracting a new copy from the XP CD:

Put the XP CD in the drive and then go to Start Menu > Run and type CMD. At the command prompt, type:
EXPAND -R D:\I386\MSCONFIG.EX_ C:\WINDOWS\PCHEALTH\HELPCTR\BINARIES
(Assuming D: is the drive letter of your CD/DVD drive)

C:\Documents and Settings\Ryan Fleming\Local Settings\Temp\ --> empty it!

You may wish to use a Startup Manager

 

Did you install the startup manager....it will allow you to disable things that don't need to run at startup and may speed up the system. If in doubt....post them and we will look at what can be stopped.

 

Just make note of them with notepad and copy the list to your next post.

 

You could safely stop these from loading:
TkBellExe
tgcmdprovidersbc (this may be from when we used SBC's DSL. We do not use that anymore.)
NvCplDaemon
LogitechVideoRepair
DVDSentry
Adobe Photo Downloader
HP Software Update
AdaptecDirectCD
Microsoft Office.Ink
Windows Desktop Search.Ink