worms and trojans

Discussion in 'Malware Help (A Specialist Will Reply)' started by leroi48, Aug 10, 2012.

  1. leroi48

    leroi48 Private E-2

    Hi..
    My laptop has been on the fritz again. Two months ago with the same issue. Im using Free AVG.. I would get multiple alerts.. All of the references would have the ending of .exe... two months ago I followed your instructions with all the steps. it cleared up, but i didn't follow through and post. this week it all started again. Last time combofix was in the mix and I did not use it this time as per your instructions. This time I followed everything and I posted 3 of the logs. Usually at this hour I would have tons of alters going off, but so far its stable. i feel there is more for me to do to clean this up. I was not able to upload the MGtools zip folder. Can you please instruct me on how to do that. ty
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    What issue did you have trying to upload C:\MGLogs.zip?
     
  3. leroi48

    leroi48 Private E-2

    I wasnt getting the whole folder... I got it to work now....the folder is here..
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I am not finding any malware in your logs. What issues are you having, if any?
     
  5. leroi48

    leroi48 Private E-2

    Avg was saying I had Generic_c.BMH . it would alert me with many pop ups back to back. If it was my Documents folder it would look something like this... user/documents/documents.exe...... same thing in my music, video and picture folder. sofar two days with no issues. Ive rebooted about three times and its ok.
     
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Let me know if the issue returns. In the meantime:

    If you are not having any other malware problems, it is time to do our final steps:

    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware. You can uninstall RogueKiller and HitManPro.
    2. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    7. After doing the above, you should work thru the below link:


    Malware removal from a National Chain = $149
    Malware removal from MajorGeeks = $0
     
  7. leroi48

    leroi48 Private E-2

    how do I uninstall rougekiller and hitmanpro....Do I just delete them from my desktop or is there steps to do it. I also saw how to uninstall combofix but can not find it again....
     
  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You can just delete RogueKiller and HitmanPro. As to Combo:
    If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
    Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
    "%userprofile%\Desktop\combofix" /uninstall


    • Notes: The space between the combofix" and the /uninstall, it must be there.
    • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
     

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