Worse than BSOD. Trojan or Virus. Urgent Help!!

Discussion in 'Malware Help (A Specialist Will Reply)' started by worriedalice, Jan 10, 2007.

  1. worriedalice

    worriedalice Private E-2

    Cause: Trojan or Virus. Unsure. Most likely contracted from an infected webpage/website.

    I've never experienced anything like this before. There was no BSOD but this is so severe, I had to turn to the power off and am too scared to switch on computer.

    Effect:
    1. web browser (IE, version ?) couldn't function, except load homepage (which I have always set to Google). Error message:
    Microsoft Visual C++ Runtime Library
    Runtime error
    C:\program files\internet explorer\IEXPLORER.EXE
    R6025
    -pure virtual function call


    2.I tried to open Ewido. Error message:
    Not enough quota is available to process this command.

    3.Tried to open HijackThis but could not access hard-drive.Error message:
    Not enough quota is available to process this command.

    4.Tried again to open Ewido via shortcut. Error message:
    This no longer exists. It might have been renamed, moved or deleted. Would you like to remove from list? (I pressed No)

    5.Tried again to open Ewido. Error message:
    Application failed to initialize properly (0xc000012d). Click to terminate application.

    6.Tried to open Ewido again. Error message:
    SecuritySuite.exe -Bad Image
    The application or DLL C:\windows\system32\PSAPI.DLL is not a valid Windows image. Please check this against your installation diskette.


    7.Opened Spybot, forced to download updates before scanning. Then couldn't find anything after scanning for only few seconds (unusual- scans always take over 5mins). Error message:
    C:\windows\system32\SHDOCVW.DLL is not a windows image. Check this against your diskette.

    8.Pressed scan button in Spybot to scan again but no response. Then when I tried to close it, Spybot started scanning (delayed response?). I kept trying to close Spybot because I thought it wouldn't work anyway. Then I tried to shut down computer but no response so I turned the power off. Computer is still off.

    Thank you very much for reading this post. I'm sorry it was long, but since I don't know alot I put all the information I had. Help would be deeply appreciated.
     
  2. Major Attitude

    Major Attitude Co-Owner MajorGeeks.Com Staff Member

    Microsoft says this is a memory problem. Upgrade ram or increase your virtual memory, which assumes you have some free hard drive space.
    http://www.microsoft.com/technet/prodtechnol/windows2000serv/reskit/w2000Msgs/1495.mspx?mfr=true

    If you have not done computer maintenance in some time, you might consider cleaning up unneeded files, startup items and doing a defrag (this would be especially a good idea if your going to increase virtual memory).
    http://forums.majorgeeks.com/showthread.php?t=106650
     

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