XP Boot Error

Discussion in 'Software' started by grc123, Dec 18, 2010.

  1. sach2

    sach2 Major Geek Extraordinaire

    Just go into regular safemode.

    I want to double check the number of the folder the exe created. Mark down this number R106456 and verify that is where you found the setup file you ran.

    ***

    One other thing to look at is if there are any System Restore points available to before all your troubles began. If available it may be a good option.
     
  2. grc123

    grc123 MajorGeek

    Very well, thanks. I'm sure R106456 is correct 9what I ran), but i will double & triple check. Will also check for restore Points from before all of this began......
     
  3. grc123

    grc123 MajorGeek

    I suppose this is bad news for me.

    It goes directly to the same Blue Screen no matter what I do.

    I get the black screen prompt from F8 or from a normal power-up, but then goes to blue when I select anything.
     
  4. sach2

    sach2 Major Geek Extraordinaire

    This is not working out well. :(

    Now, I remember why I stay away from hal.dll threads.

    I'd try a chkdsk /r from the recovery console. See if it is something unrelated to the driver. Meantime, I'll keep looking for some fix if it is related to the driver.
     
  5. tgell

    tgell Major Geek Extraordinaire

    @sach2,
    Here is a link for stop codes. "Stop 0x0000007B or INACCESSIBLE_BOOT_DEVICE"
    is about halfway down the page with possible solutions.

    http://www.updatexp.com/stop-messages.html

     
  6. grc123

    grc123 MajorGeek

    sach2 & tgell - Hey thank you both IMMENSELY...this really means a great deal to me, in that this is my mothers PC, and I screwed it up.

    Where I am at with this is: I can not get it to go anywhere now, as I inevitably end-up back on the Blue Screen.

    Now, this next part occurs to me as being rather "suspicious" ...

    sach2 had suggested that I try "chkdsk /r", and as I mentioned, I cannot (have not been able to) get there, but on the Blue Screen, it is suggested that I try "chkdsk /f" ... and "F" is the thumb-drive that I used earlier today, to get the drivers onto the Dell/XP machine...so I'm not sure if that is any sort of a clue or not (?).

    Sach2 - I am attaching the "chrome://downloads" page which shows the R106456 download that I performed...
     

    Attached Files:

    Last edited: Dec 24, 2010
  7. sach2

    sach2 Major Geek Extraordinaire

    Hi Glenn,

    I wasn't doubting you on the Dell download it is just that this error could be related to having the wrong mass storage driver installed. I've never seen an Intel Video driver do any damage.

    The chkdsk /f is just short for chkdsk with attribute to fix the errors. Chkdsk /r is chkdsk with the repair attribute. In recovery console chkdsk /r is the only option available.

    Although, I doubt it will fix things I think doing the chkdsk /r in recovery console is our first step. So that is basically using your XP CD and going with the "R" option to enter Recovery Console and doing the chkdsk /r. Have you had trouble getting the command to execute or trouble getting back into recovery console?
     
  8. grc123

    grc123 MajorGeek

    Hi, yes, I seem to be having trouble getting it to do anything I want it to do now...I didn't think to try the XP install disk (shows ya how much I know!), but did try the recovery disk that I burned, and it would not process (it seemed to begin, with; 'Push any key ...', but then it jumped-ahead on its own, and went to the blue screen).

    I will try the XP install disk, however, in any event, I don't want you to fret over it...this machine is nine years old, and though I was beginning to think that XP was not too bad (compared to my time with Vista on this machine), it may well be time to go away from the older machine with the mere 20 Gig HD and the mere 2 gigs of RAM (being the MAX amount that machine can hold).

    Please don't worry...please enjoy your Christmas...this will work-out - one way or another......

    I will try the original XP install disk now though, just to see what happens......
     
  9. grc123

    grc123 MajorGeek

    I got into Recovery Console...running chkdsk /r now......
     
  10. grc123

    grc123 MajorGeek

    Well, among other things, it claims:

    "CHKDSK found and fixed one or more errors on the volume".

    Not sure what to do next...will await instruction, thanks......
     
  11. sach2

    sach2 Major Geek Extraordinaire

    Merry Christmas!

    I guess we should try to start without the disc and cross our fingers. Maybe the error was unrelated to the driver.

    ***
    I've been reading up on hal.dll and still haven't found any great solutions. A parallel install of XP might be worth a try if we continue to have driver problems. It is not my preferred way of doing things because I think of it as messy but it might be the best way to get a suitable hal.dll that will work with that computer. I guess it depends on how much free space is on that PC as to whether or not it is even a possibility. I think it would need about 2gb. We can worry about that later, I am just considering options.

    I still like to see if there are any restore points available if we can get back into XP.
     
  12. grc123

    grc123 MajorGeek

    Merry Christmas to you and yours as well...

    I will attempt a restart, sans disk, momentarily here (please keep those fingers crossed - ha)...
     
  13. grc123

    grc123 MajorGeek

    Without the disk it's a Blue Screen...should I try F8, maybe? G12? F2?
     
  14. sach2

    sach2 Major Geek Extraordinaire

    Is there any error message?
    Try F8 see if you can get into safe mode.
     
  15. grc123

    grc123 MajorGeek

    Yes, unfortunately, same error messages that I previously posted here (I will dig them up, and repost them). And yes, I attempted F8>Safe ... she gave me the Blue Screen (with the same error messages).
     
  16. sach2

    sach2 Major Geek Extraordinaire

    I'm not sure how to proceed and I will be concentrating on getting an early dinner together and some time with family.

    I guess a fixboot from recovery console is the only other simple thing to do to rule out that it is not some sudden boot problem unrelated to the driver install.

    That is just typing fixboot C: at a command prompt in Recovery Console.

    I'll be checking back just not going to be able to concentrate too much until mch later this evening.
     
  17. grc123

    grc123 MajorGeek


    Thanks as always, and absolutely very much understood ... I will see what I can do (try the "fixboot C:") until whenever you might have time again, whether it's much later this evening, tomorrow, or sometime in the (Hopefully not-too-distant) future - please enjoy your Christmas!
    :)
     
    Last edited: Dec 25, 2010
  18. grc123

    grc123 MajorGeek

    To anyone else who may be available today, I was able to perform this

    (fixboot C: ),

    and it returned:

    "The file system on the startup partition is NTFS".

    "FIXBOOT is now writing a new boot sector".

    "The new bootsector was successfully written".


    :) I will "try" :-D to sit still with this until I receive more instruction/direction - thanks :wave
     
  19. sach2

    sach2 Major Geek Extraordinaire

    I would try a reboot and see if it starts.
     
  20. grc123

    grc123 MajorGeek

    Will do right now - thanks!
    *EDIT* I got the blue screen again..though I was pulling a disk out at the same time it rebooted (as I seemingly can not get the CDROM drive to eject while I'm in CMD) ... I did shut-down and restarted again, this time putting in the XP Install disk as soon as I powered-up...was able to get to Safe mode, and get into Recovery Console...that is running now - but I don't feel confident at all at this point...
     
    Last edited: Dec 25, 2010
  21. grc123

    grc123 MajorGeek

    I am at a screen now asking if I want to use the Partitioned or the UN-Partitioned space to install a fresh copy...the unpartitioned space is only 8 MB...I can't use that, can I?
     
  22. sach2

    sach2 Major Geek Extraordinaire

    You wanted to reboot without the CD. You are at the install screen because you left the CD in.
     
  23. grc123

    grc123 MajorGeek

    Yes, I went-ahead and did that, but I had to get the CD out first, and that was the only way I knew how to (the only way I could seem to get the CD out).
     
  24. grc123

    grc123 MajorGeek

    When I rebooted without the CD I got the blue screen - which allows me to do nothing (nothing that I know of), other than to manually power-down (perform a hard shut-down, with the button, by hand).

    I have now rebooted again with the CD because it gives me some sort of options (as useless as they may end-up being?) as opposed to no options without the disk.
     
  25. sach2

    sach2 Major Geek Extraordinaire

    I'm thinking since replacing the hal.dll wiped out most of the drivers the first time we did it, we don't have much to lose by doing it again to see if we can get past the blue screen.

    Start Recovery Console and at the c:\Windows\system32> prompt try these two commands:

    rename (space) hal.dll (space) halwork.dll <enter>
    copy (space) halold.dll (space) hal.dll <enter>

    Then reboot without the CD.

    *********
    Before you do the above did you say you could get into safe mode or just the usual "r" for repair?
     
  26. grc123

    grc123 MajorGeek

    I believe I can still get into both. By the way - you are one the most patient people I have have ever seen in my entire 50 years.
     
  27. sach2

    sach2 Major Geek Extraordinaire

    I'm not that patient, I'm playing it by ear. I generally stay out of hal.dll threads because unless they are related to boot.ini files rather than the hal.dll actually being missing there are few good solutions. If it were me, I would have reinstalled long ago and cut my losses-but I was hardened by my experiences with Win98. I lost plenty of stuff because of that OS and it being pre-internet days.

    If you think there is anyway to get into safe mode as opposed to Recovery Console that would be great. I thought safe mode options took you to the blue screen. If it turns out that you can't enter safe mode then we can try the replacing the hal.dll again as I posted above.
     
  28. grc123

    grc123 MajorGeek

    Well, yes, I apologize...I should have been more clear...I can "get to" safe mode (all the F8 options), but then yes, when I try anything from there (from that point) it takes me to "the blues" (screen).

    I think I'm going to have to sleep on this at this point tonight...I have a bit of a long drive tomorrow (and there "may" be a snowstorm involved?).

    I will probably decide to run through it one last time, but then yes, I am going for the reinstall ("IF" we/I can still do that??).

    Thanks - hope you had a great Day - Hope you get some rest - I need to do that now for the night, and should be back here tomorrow evening......

    G'night......
     
  29. sach2

    sach2 Major Geek Extraordinaire

    Ok. If the rename/copy doesn't get us out of it then I am thinking of a parallel install which would create a second Windows folder while retaining everything else from the current install. That would give you a working copy of XP and fully functioning version of hal.dll customized for your machine. That hal.dll could be copied over to the non-working XP and potentially fix things.

    That is my plan for now. It really depends on how much free space you have on the HD. Not unallocated space (you only have 8mb) but room left on your one XP partition. We can cross that bridge when we get to it.

    Rest up. :)
     
  30. grc123

    grc123 MajorGeek

    Will pop this in here as I just viewed it: "12976 MB Free space" (I think that's almost 13 GB free, correct?)

    Out of 19587 ("20 GB") that's not too bad for a nine year-old machine, I think...?
     
  31. grc123

    grc123 MajorGeek

    Good Morning.

    My drive (day-trip) was postponed for a day-or-so.

    If I recall correctly, you were saying to re-do the rename/copy (laid-out around post #101 here?), please?

    Again, the free space on C is "12976 MB".
     
  32. sach2

    sach2 Major Geek Extraordinaire

    Good morning.

    You have plenty of free space for any type of install if this doesn't help. From post #175

     
  33. grc123

    grc123 MajorGeek

    Excellent - thank you - will post back a.s.a.p. ............

    OH - the only "issue" I foresee, is the "reboot w/o the CD" ... I have a feeling I won't be able to get the CD to eject until I DO reboot...? Can you possibly advise, please?
     
  34. sach2

    sach2 Major Geek Extraordinaire

    Just type exit when done the two commands. It will reboot and hit the eject button during the Dell screen. If you miss it just hit Ctrl+Alt+del to restart and try again.

    No damage if it starts from CD just quit the CD and try again.
     
  35. grc123

    grc123 MajorGeek

    Ok on the CD eject instructions - thanks, but I have another issue - and I apologize for this, but I need to know......

    I am in Recovery Console, but having trouble getting the prompt you indicated. I get: "C:\WINDOWS>" instead of c:\Windows\system32>.

    I've tried a couple of things to change it - to no avail.

    Can you advise, please?
     
  36. sach2

    sach2 Major Geek Extraordinaire

    cd (space) system32 <enter>
     
  37. grc123

    grc123 MajorGeek

    Great! Thanks
     
  38. grc123

    grc123 MajorGeek

    Ok, have performed this...am now about to reboot in Safe (plain old regular vanilla safe) mode, yes?
     
  39. grc123

    grc123 MajorGeek

    Was about to time-out, so I booted in safe Mode, and got the blue screen again.

    At a quick glance, it appears to list the same errors as before.

    I'm willing to abandon this course, unless you are still thinking something might work here.

    Is a clean-wipe/fresh install still a possibility for me?
     
  40. pattyandme

    pattyandme Private E-2

    are you trying to salvage information data on the hard drive?
    you can boot to ram dos ( win 98 boot dos) and copy the files to a flash device after mounting the hd with ntfs4dos then format and reinstall windows.
     
  41. grc123

    grc123 MajorGeek

    Wow...this is over my head, but what I am doing is simply trying to recover after an accidental breakage (or corruption?) of the registry.

    I had used a registry cleaner that I thought was a hard drive cleaner, and had selected "Delete Duplicate Entries" (again, thinking I was cleaning-up the HD, not the registry).

    And so, here I am......

    I would (necessarily have to) defer to sach2 on your question/instructions here - but I do most certainly thank you just the same for the help! :)
     
  42. pattyandme

    pattyandme Private E-2

    You can clean boot the system and save the agravation if your not intrested in getting any old data off the drive. you will need drivers for the devices and chipsets on your sytem to clean boot.
    I dont think your hd is ruined or anything its a software problem your having .

    unless the cleaner had a backup which would restore the regestry.
    but then agind you cant get the system to boot to run the cleaner to restore it.
    safe mode you might could do that.
    if you can get to it.
     
  43. grc123

    grc123 MajorGeek

    Yes, very little data worth saving from the machine (just a few pics, basically,which could be duplicated otherwise).

    I have all of the original disks from Dell/MS (from when the machine was bought new) - would simply have to update from Dell's site I suppose.

    And yes, I can "get to" Safe Mode (the "F8 options" screen), but going anywhere from there has been a failure on every attempt. So I think that's probably not going to happen.

    I think a clean boot (wipe/fresh install - whatever it's called?) is just about where we're very soon heading here.

    Thank you again, much.
     
  44. pattyandme

    pattyandme Private E-2

    if you cant run the cleaner to restore the backup, if there is one, then clean boot and reinstall drivers make sure you have the networking driver to get the windows updates.

    its a dell, is there a system restore partition? press f11 at the blue dell line when booting. if its there you only have 2 sec to click in when pressing f11 thats if your system has a recovery partition then simply follow the instaructions on the screen to clean boot to factory install might save a little time updating the files but probubly not as you will have to remove the trial software included in the new pc system setup they did when they sold you the computer.

    if not then run the new install selection for the winxp dvd.
    and format the drive

    Same for a destop


    Instructions.1.1
    Disconnect all the peripherals (printer, modem, USB), leaving only your monitor, mouse and keyboard.

    2.2
    Back up all the data that you want to save. Once you reformat and restore the computer, all existing data will be completely erased. This includes any email, program files and drivers. Be sure to save your "My Documents" folder.

    3.3
    Reboot your computer. As it boots up, a blue bar will appear across the top of the screen, displaying www.dell.com. As soon as you see this bar, press the "Control + F11" buttons. If you can't press these buttons in time, the computer will complete the boot process.

    4.4
    Click "Restore" on the screen that appears. A warning message will appear, indicating that you will lose all your data. This will initiate the restore process, which will take up to 10 minutes.

    5.5
    Once the process is complete, a message will appear indicating that the system recovery process was successful. Click "Finish" to reboot your computer. Your hard drive is now restored to its original configuration.

    6.6
    Review and accept the End User License Agreement and other legal material that will appear on your screen.

    7.7
    Gather your software, such as the Dell application CDs that were shipped to you with your laptop. Use these to reinstall the applications that originally came on your laptop, such as MS Office and Quicken.



    Read more: How to Perform a Dell System Restore | eHow.com http://www.ehow.com/how_2184092_perform-dell-system-restore.html#ixzz19F4NAiBJ
     
    Last edited: Dec 26, 2010
  45. grc123

    grc123 MajorGeek

    I attempted to type all that I need to ask, but I type slow.

    Much easier to take pics (attached) to explain.

    I have all of this that was sent to me by Dell 8+ years ago...

    I "think" the blank cover, non-descript disks were sent shortly after we had bought the machine, and I had damn-near FRIED it trying to get it setup...know this, Dell tech support folks, after some hours on the phone of trying to get me straight, were left scratching their heads, and eventually had to send out someone to get things right.

    Anyway, here's what I have...I was a bit confused by your instructions...seems like I am supposed to use "one of" the "Drivers and Utilities" disks, of which I have two (2) different ones.

    Sorry some are a little blurry, but still visible-enough, I think...
     

    Attached Files:

  46. sach2

    sach2 Major Geek Extraordinaire

    Hi, again.

    I'm going to look into exactly how to do the parallel install which would allow you to save your pics. It will be a half hour or so. It shouldn't be too bad I just have never done it.
     
  47. grc123

    grc123 MajorGeek

    That would be GREAT! Thanks - please take your time - I have all day...thanks again! :)
     
  48. pattyandme

    pattyandme Private E-2

    the drivers would be installed after the windows (black) was installed.
    Drivers resources would have the net working drivers the other looks to be the modem software drivers.
    not sure what the blank burned ones are?
    most of the others are tiral and applications installed when shipped.

    1st thing would be to backup what you can if you can then run windows setup from the black dvd/cd

    then look for the drivers on the resouce CD/DVD then the modam.

    the resource cd has a helper which will ask for the correct cd if needed.

    If you want the pictures then you need to get the files from the hard drive you can do this by running a downloaded boot to dos from flash drive you might need to change the bios to boot to flash removable drive to have the pc check for boot onthis devise before trying the hard drive
     
  49. grc123

    grc123 MajorGeek

    Thanks. I think I understand most of this, but the two parts that I don't understand might be like pulling teeth to get me to understand...

    I have no clue at all how I would get anything Backed-Up at this point; "1st thing would be to backup what you can if you can".

    And I guess the other part I don't understand ties-into the first part; "running a downloaded boot to dos"

    I do understand how to get into BIOS (either F2 or F12...I think it's F12), and change the boot order...I just recently did this to change from C-drive (HD) to CDROM (whatever that was, "E", I think?).

    But again, I have no clue whatsoever how to run a downloaded boot to DOS?
     
  50. tgell

    tgell Major Geek Extraordinaire

    I would like to ask a question. What disc did you use in your post#2? Where you got the /fastdetect error. Was it the Dell disc that had "Operating System" on the label?
     

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