XP Cleanup Logs...

You are way out of date with your version of SUPERAntiSpyware.

• Please uninstall your current version (this is necessary).
• Then download this SUPERAntiSpyware
• Install this new version. It may tell you that you need to reboot to complete the installation. You must reboot at this time.
• After the reboot, run SUPERAntiSpyware and immediately click the Check for Updates button to get more updates for the database.
• Now run a new full scan of your system. And attach this new log.

You are also out of date with the definitions for Malwarebytes, run it and update to the current database and run a new scan with it too. Attach the new log.

What malware problems ( if any ) are you currently having? You do not have this PC properly protected and it appears to be a corporate PC. Are they allowing PCs on their network with no protection installed?

You have a broken uninstall of McAfee showing. You need to run the below, reboot and run it one more time:

McAfee Consumer Product Removal Tool

Now delete the below folder:
C:\WINDOWS\DED53B0BB67C4244AE6AD6FD3C28D1EF.TMP

Who put the below file in the root folder? It does not belong here:

Code:

2008-10-16 03:45 262,144 ----a-w C:\ntuser.dat

Do you know what the below file is for?

Code:

2008-12-03 20:34 . 2008-12-26 20:09  256  --a-- c:\windows\system32\pool.bin

Now let's cleanup a few other misc items.

Run this Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

Uninstall the below software:
Viewpoint Media Player <-- should have been uninstalled in step 1 of the READ ME

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O2 - BHO: (no name) - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - (no file)
O4 - HKCU\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - (no file)

After clicking Fix, exit HJT.

Now run Ccleaner!

Now goto this link Using MGtools and download the new version of MGtools.exe using the black bold print link in the first sentence.


Run MGtools.exe then attach the below log:

• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As
Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX
until you exit all browser sessions including the one you are reading in right now:

O23 - Service: McAfee Virus and Spyware Protection Service (myAgtSvc) - Unknown owner - C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.exe (file missing)

After clicking Fix, exit HJT.

Now just as a redundant fix, also open a command prompt window by clicking Start, Run, and enter cmd and click OK. If the window opens type each of the below commands in. Follow each by the enter key. Note there are spaces after the sc and after the stop and after the delete.

sc stop myAgtSvc
sc delete myAgtSvc


Other than that your logs are clean.


If you are not having any other malware problems, it is time to do our final steps:

1. We recommed you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /u
     • Notes: The space between the combofix" and the /u, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
   • Delete the C:\combofix folder from combofix (if it exists)
3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
4. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
5. Go to add/remove programs and uninstall HijackThis.
6. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
7. If you are running Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
8. After doing the above, you should work thru the below link:
   • How to Protect yourself from malware!

 

You're welcome. Surf safely!