XP Home Edition and TROJ_DLOADER.VIN

First off, big thanks to everybody that helps out on the site.

My brother has a Dell computer, XP Home Edition, McAffee antivirus. Does not have the OS or the recovery disk from Dell. He's surfing the net and McAffee goes off saying it blocked a trojan. Now while most of us would have stopped what we we're doing and done a full system scan he just keeps on surfing. Two days later he logs in and finds the computer is completely hosed.

If I could get to the internet on it I think I could fix it but there's a major issue. Only 2 services are running... Event Viewer and Plug and Play. Everything else is stopped. If I try to start something it either says the dependency group or service is off or it does not start in timely manner. If I right-click a service and try to view properties then nothing happens. If I go to the Event Viewer and double click an event for more info then nothing happens.

I tried to do a system restore from "My computer" and it failed. I rebooted in safe mode w/ command and tried to restore that way and it failed.

Some of the nasties I found were: maomaochong.exe, beauty.exe, a.exe, b.exe, c.exe. Most of which point to TROJ_DLOADER.VIN. One of the things that happens with this trojan is that it modifies the LSP chain. I've fixed that but still can't get anywhere w/out the services running.

Any suggestions?

 

Thanks Chas,

I kinda figured as much. My brother didn't have the OS or a recovery disk so I called Dell and found out that you can restore the computer to factory specs by pushing CTL + F11 at startup. I tried it and it worked. Unfortunately it completely wiped the computer and I wasn't able to save off any of their data but at least it's up and running now.

Once again, thanks.