xp mail

how do i get rid of the unread mail messages.? I went to the website and it said go into some registry..? how do i get into that..

 

Can we get a bit more info?
Are you asking about a feature of Microsoft Outlook or other e-mail application?

 

oh sorry. Well. I think its outlook but when i go into it is says that a error or something. I'm not quite sure. I know that it isnt a hotmail account that you access on the net coz me & my boyfriend have cheaked out emails and there isnt 100 and something emails. I would say that it comes from outlook but it's not opening properly.

I went to a website and it says that the unread mail messages are stored in a HKEY account or somethin like that - only problem is that I dont know how to get into those registry keys?

this is what im talking about

http://www.outlook-tips.net/howto/winxp_unread.htm

 

There is a link on the webpage for a registry fix to correct this. Also at the bottom of this post, there is a link to the Microsoft.com info that explains about Regedt32, and what you need to do to fix it.

SUMMARY
The Welcome screen is displayed by default on Windows XP Home Edition-based computers and on Windows XP Professional-based computers that are not members of a domain. Under your name on the Welcome screen, there is a hyperlink that indicates the number of unread e-mail messages. If you click this link, it reveals which account the messages are from, and how many each e-mail provider contains. For example, if you have three unread e-mail messages, and you click the hyperlink under your name, you see the following information (where UserID is your user name for the corresponding e-mail account):
UserID@msn.com (2)
UserID@hotmail.com (1)
The hyperlink is displayed only if you have an e-mail client that is capable of updating the Welcome screen running on your computer. Currently, there are only two programs that support this feature: Microsoft Outlook Express and Microsoft Windows Messenger.

http://support.microsoft.com/default.aspx?scid=kb;en-us;304148