xp safe mode not working

I cannot boot into safe mode. I shut down system reboot tap 8 click safe mode with network (also tried just safe mode) system starts displaying files and sticks. then I get a message saying sorry cannot boot into safe mode because of hardware or software installed? I am trying to doa complete virus scan because AVG has a virus on it every mornig when I come down to the computer. I would appreciate any help. Thought about going to MSCONFIG and changing the boot but afraid I might never get it to reboot normally

 

Do you have Nero 6 burning software installed?

I haven't been able to boot in Safe Mode since updating to WinXP SP2... which required updating Nero 6. Just found out this week that Nero 6's InCD software has a fatal conflict with Windows XP/SP2. I uninstalled InCD (Not the rest of the Nero package), and safe mode is working again. Hopefully Nero gets that fixed soon.

 

Update: I just re-checked Nero's site, and their newest updates (6.3.1.25, dated mid-September) has cured the InCD problem. "Package 3" update is the InCD, if you don't want to download and update everything.

 

I do have Nero 6 but checked and it has all the latest updates. I checked incd and it is in fact version 4.3.00. Did that work for you to totally remove INCD? I had another darn virus this morning so says AVG. Dropper Delf that makes one every morning for the past two weeks when avg runs. Thats why I think I need to get into safe mode.

 

well now i have major problems. I tried per an earlier post to go to mscongig and set it to safemode with network when I rebooted it locks and keeps rebooting. ugggg

 

Sounds like you have won yourself a trip to the Recovery Console:

http://support.microsoft.com/?id=291980

P.S. You might want to make a backup of boot.ini before using bootcfg.

 

Well I finally gave in and took my box into the experts. They could not fix it either had to to a reinstall, CRUD Thanks alot to all of you who tried to help geeks forum is the best!!

 

They couldn't fix it because of the msconfig setting?

Hmmm, not much to be said for the "experts", eh?

Bootcfg makes it easy to fix that problem.