XP Security 2012

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by timdalyiii, Dec 10, 2011.

  1. timdalyiii

    timdalyiii Private E-2

    I come again, hat in hand. Please help. I have a virus that keeps giving me XP Security 2012 popups and messages.

    I ran through all the steps and attached logs. I thought it was clean, but as soon as I started up FireFox and went to gmail the messages started again. Logs are attached.

    Thanks!!!
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    I want you to run TDSSKiller so refer to the below for how to do so.

    TDSSkiller - How to run


    Please also download MBRCheck to your desktop
    • Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
    • It will show a Black screen with some information that will contain either the below line if no problem is found:
      • Done! Press ENTER to exit...
    • Or you will see more information like below if a problem is found:
      • Found non-standard or infected MBR.
      • Enter 'Y' and hit ENTER for more options, or 'N' to exit:
    • Either way, just choose to exit the program at this point since we want to see only the scan results to begin with.
    • MBRCheck will create a log named similar to MBRCheck_07.16.10_00.32.33.txt which is random based on date and time.

    Did you also run MGTools? Please attach the log from that too.
     
  3. timdalyiii

    timdalyiii Private E-2

    I did run MGTools and forgot to attach the logs. I'll run the TDSSKiller in a bit and let you know.

    Thanks so much for the help.
     

    Attached Files:

  4. timdalyiii

    timdalyiii Private E-2

    Here are the two logs from the processes you requested I run.

    Thanks!!
     

    Attached Files:

  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please use add/remove programs to uninstall:
    Java(TM) 6 Update 27

    Now download The Avenger by Swandog46 to your Desktop.

    See the download links under this icon http://forums.majorgeeks.com/chaslang/images/MGDownloadLoc.gif
    Extract avenger.exe from the Zip file and save it to your desktop.


    1. Extract avenger.exe from the Zip file and save it to your desktop
    2. Run avenger.exe by double-clicking on it.
    3. Click OK at the warning to continue to use The Avenger
    4. Do not change any of the check box options!
    5. Shut down your protection software now to avoid possible conflicts.
    6. Copy everything in the Quote box below, and paste it into the Input script here: part of The Avenger
    7. Now click the http://img33.imageshack.us/img33/9159/executeavenger.jpg button
    8. Click Yes to the prompt to confirm you want to execute.
    9. Click Yes to the Reboot now? question that will appear when The Avenger finishes running.
    10. Your PC should reboot, if not, reboot it yourself.
    11. A log file from The Avenger will be produced at C:\avenger.txt and it will pop-up for you to view when you login after reboot.
    12. Attach this log to your next message. (See: HOW TO: Attach Items To Your Post )


    Now download and install:
    Java Runtime 7

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below log:

    • C:\MGlogs.zip

    Make sure you tell me how things are working now!
     
  6. timdalyiii

    timdalyiii Private E-2

    Crap! I missed the first step of uninstalling Java 6. I ran the Avenger process and attached the log.

    Should I uninstall Java 6 and rerun Avenger before I continue?
     

    Attached Files:

  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Go ahead and uninstall Java, reboot and install the new version and then get me a new C:\MGLogs.zip.
     
  8. timdalyiii

    timdalyiii Private E-2

    Here you go.
     

    Attached Files:

  9. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Looks good. What malware issues are you still having, if any?
     
  10. timdalyiii

    timdalyiii Private E-2

    So far, so good. Thanks a lot for your time. I really appreciate it.
     
  11. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are welcome. Safe surfing. :)

    If you are not having any other malware problems, it is time to do our final steps:

    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.We recommend them for doing backup scans when you suspect a malware infection.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.


    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    10. After doing the above, you should work thru the below link:


    Malware removal from a National Chain = $149
    Malware removal from MajorGeeks = $0


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