XP start up issues

Hi- I am hoping someone can help me. My laptop is on the fritz. I was online earlier today searching for something on google. Then all of a sudden, my screen turns blue & I have un-readable type at the top left corner. I manually shutdown the computer & restart. It boots up & I thought it would be a good idea to shut down properly & restart again, so I try to shut down but the blue screen comes up again. This time it says:

A problem has been detected and windowns has been shut down to prevent damage to your computer. If this is the first time you've seen this stop error screen restart your computer. If this screen appears again, follow these steps:
Technical information:
***STOP: 0x0000007f (0x0000008, 0x80042000, 0x0000000, 0x0000000)

And there's a little pink box on the bottom of the screen.

Everytime I manualy shutdown & reboot, it does the ususal things at the beginning, says windows is starting then the blue screen is back. Is my operating system fried? I do not have system restore enabled, or at least haven't enabled it since Dec. or so. Does anyone have any ideas on how I can remedy this before I take the computer somewhere to be looked at.

Thanks,
Loreen

 

Does it boot in safe mode?

To check, please follow the steps below:

1. Power on your computer
2. Immediately begin tapping F8
3. Keep doing so until you reach the Boot Options menu
4. Select Safe Mode
5. Press Enter

This will load windows using a minimal amount of drivers. This is useful for diagnosing a problem such as the one you're experiencing.

 

Is this similar to the error message?

STOP 0x0000007f (0x00000008, 0x00000000, 0x00000000, 0x00000000)
UNEXPECTED_KERNEL_MODE_TRAP

Are there any Symantec (Norton) products installed on the computer? If so, which one(s).

Steve

 

Well, I've tryed starting it again & The message...

We apologize but windows didn't start properly... etc. etc.

And it gave me the option to start in safe mode. It starts in safe mode gets completely booted up then it's reboots again & keeps rebooting, no longer giving me the option to start in safe mode.

A year ago, Dell tech support fried my operating system trying to fix a modem problem & the results I am having now are very similiar. They ended up replacing my hard drive.

Any thoughts??

 

In response to the other reply:
My original error message didn't have anything about the Kernel thing. I saw on microsofts website about the error numbers I got, but it was all in technical speak that didn't make much sense (about Kernel modes). I don't have any Norton programs on my computer.....

 

Thanks for the info. To do a repair installation, would I F2 to boot through the CD-rom drive (with my XP repair CD in the cd-rom drive) & just follow the directions?? I've never done this before. I don't want to hurt it any further. Another stupid question, this shouldn't affect anything I have saved on my comuter (like word files, etc.) by doing this repair installation? Thanks again for your time!!!

 

Check out this site http://msdn.microsoft.com/library/default.asp?url=/library/en-us/w2kmsgs/1123.asp
This is what I found there maybe it will help
Error Message:
STOP: 0x00000007 (parameter, parameter, parameter, parameter) INVALID_SOFTWARE_INTERRUPT
Explanation:
This is a Windows 2000 Executive character-mode STOP message. It indicates a level not within the software range.
User Action:
If this is the first time you have booted after installing new hardware, remove the hardware and boot again. Check the Microsoft Hardware Compatibility List to verify that the hardware and its drivers are compatible with Windows 2000. For information about the hardware, contact the supplier. If you are installing Windows 2000 for the first time, check the Windows 2000 system requirements, including the amount of RAM and disk space required to load the operating system. Also, check the Hardware Compatibility List to verify that the system can run Windows 2000. If Windows 2000 is loaded and no new hardware has been installed, reboot with recovery options set to create a dump file. If the message continues to appear, select the Last Known Good option when you reboot. If there is no Last Known Good configuration, try using the Emergency Repair Disk. If you do not have an Emergency Repair Disk, contact your technical support group.

Hope that helps Best of Luck

 

Me again, Well I went to try & do a re-pair installation. I had to turn the computer on to get my CD-rom door to open. When I turned it on & put the CD in, the system turned on like normal as if nothing was wrong. There was a box that came up saying windows recovered from a fatal error did I want to send a report. So, I immediately transfered my important files to my jump drive & started to scan for viruses etc. I installed the new Microsoft Beta spyware (I had an old version). I scan it & it came up clean. Then I scaned with adawware. All can out clean. Then I scaned with Spybot. If had three errors during the scan. I click on the error after the scan complete (which said their were no threats to my system) and the comuter crashed again with the Blue screen message. It rebooted with, coming up to my desktop, again the same message about my computer recovering from a fatal error & there was a more information option, so I clicked on that to see what it said. It had some numbers on it, but again it crashed to a blue screen again. I haven't turned the computer on again since then. Should I try & reinstall XP or is there something else i should try since this new development. THANKS!!!

 

Well, I'd say that backing up, and doing a malware scan were wise first steps. I would recommend other maintenance as well, though. You might want to run CCleaner to clean out temp files, run a chkdsk /r, to find any bad sectors on your hard disk, maybe a defrag... You might want to consider running a registry cleaner such as Lexun RegScrub XP, but if you do, make sure you have a proper backup of the registry. Another thing to check would be hardware temperatures. Don't want that stuff overheating. Power consumption is another consideration: you'll crash if your system is drawing too much current

Or if you would prefer, since you DO have your files backed up, you could perform a clean installation of Windows, so you would have a known good copy of the software on your system. However, if your system is running this may not be necessary...personally, I like it, but alot of people can't be bothered.

Just post back if you have any questions!

 

I have a few questions:

You posted to do a "run a chkdsk /r, to find any bad sectors on your hard disk"
What is this or how do I do this?? Is this a Disk Cleanup??

How do I back-up my registry?

And, how do I check hardware temperatures??

I lack knowledge on this stuff.
Thanks!

 

Sorry, one more thing. I started my computer again as I was writing my last reply, and it seems OK again. So, I started the defrag. Which looked like it needed it quite bad because it was only on 4% defrag & was taking a very long time; it then crashed to the brue screen again with the pink box at the bottom. Ugg.

 

Well, I tryed getting onto my desktop. Got as far as the Properties option in my computer & it crashed to the blue screen with little pink box. I booted up again hitting F1. I got the following message:

Windows could not start because file is missing or corrupt
System32\drivers\isapnp.sys

Then I'd get this message:

Memory write/read failure at 23FE0004, read FE11FE10 expecting FE11FE11 memory address line failure at 23FE0000 read FE11FE11 expecting 01010101
Stike F1 or F2

If I hit delete instead of F1 I got same message about the corrupt file but it's a different file name:
system32\drivers\pci.sys

Now it just keeps give me these same messages if I try yo just boot up all the way trying to get to my desktop. I decided to give it a break for awhile.

 

So, I tryed to do a repair; it started to download files & then said the pcmcia.sys (I think, I forgot to write it down) was corrupt & wanted to start the computer again. I tryed again, it got further with loading files then my favorite blue screen is back & says:

The bios in this system is not fully ACPI compliant. Please contact your system vendor or visit.... for bios update. If you are unable to obtain an updared bios or the latest bios supplied by your vendor is not ACPI compliant, you can turn off ACPI mode during text mode set-up. To do this, simply press F& when you are prompted to install storage drivers. The system wwill not notify you that the F7 key was pressed - it will silently disable ACPI and allow you to continue your installation

Tech info:
and a bunch of number.

WHat does this mean? Did my BIOS get corrupted somehow? SHOuld I try the F7 business??

I have a bad feeling I'm going to be buying a new laptop soon

 

I have a dell inspiron 4100 running Windows XP (which came with the computer), I think I have 576 MB, 4Gb. I can't remember what else is on it. It's about 5 years old.

I tryed the repair for a third time & it seemed to work. I got to the windows XP recovery console. I had to google what to do next, but I figured it out & it restarted, but I got that screen about windows didn't start properly did I want to start in safe mode so I opted yes. It booted up OK in safe mode. I checked the Disk under My C drive it said it was OK. While I was googling I saw how to do the CHKDSK in the repair console, so I restarted the computer & it started the CD again. So, I just did another repair (What the heck at this point). Got to the Console prompts. I did a CHKDSK /p which indicated one or more errors on the volume (according to what I found fom the microsoft website I googled it should fix those errors, right?). Now I did a chkdsk /r , this took forever. But everything came back ok. I booted up again ok.

 

This morning. I tryed to boot up & it got to my screen saver, stayed there for a long time then it rebooted itself. The black screen about windows didn't start properly can up, I opted for safe mode, then it said the following file was missing or corrupt: system32\driver\pci.sys. It ask if I want to do a repair.

 

So, I tried the f7 thing. It got me to asking about repair or reinstallation. I chose repair & it brought me to the recovery console (this same thing happened yesterday, I didn't try to go there). So, I exited out & tryed again. This time I f7-ed during windows set-up, it started to load files then I got this message:

file setupdd.sys could not be loaded. The error code is 4 Setup could not continue. (Next take your laptop & throw it off the nearest bridge; I added this)

Also, I don't know if this is relevant, but I have to go into F2 to get it to boot from the cd-rom. I have to move it first in the boot up list for it to work. Also, when I first power on, I get that first windows screen that says hit F2 for set-up at the bottom, then I get this message screen:

Memory write/read failure at 23FE0024, read 11FE11FF expecting 11FE11FE. memory address line at 23FE0000, read 11FE11FE expecting 01010101 Strike F1 or F2. The is I hit F1 it'll finally boot up the reinstallation CD

Are you all sick of me yet???

 

Well, I finally had a chance to try & do a new installation. I can't get back to the XP screen with the reinstallation disc to do a new installation. I also tried my dell inspiron reinstall disc (for drivers & utilities). I'm not exactly sure what to do. It downloads a bunch of files, I think, then I get options for testing all devices, advance testing, Information & results, Program options, Device config., & MS DOS. I did a quick test & it found errors. Here's what some of it said:

System memory failure. Read 00000001h, expected oooooooo1h, expected 00000000h at address 0404701CH. Suspected memory component located on System board, at label DIMM_B

System memory - memory address line test- Fail
Suspected memory component located on system board, at label DIMM_B.

And it has this "system memory - line test - fail" a whole bunch of times.

So, is my memory bad? I added new memory about a year ago. I have a 64MB (orginal) & added a 512MB. If that is true, how do I know which is bad? Try one then the other??

 

Me again,

So, I tried taking out one of the memory modules but the computer didn't like that. So, I swap the two memory modules. I tried the quick test again & no errors came up, but when I booted up there are the usual problems. I tried to do another XP reinstall (just for fun). I finally got to the options of reinstalling or repairing. So, I tried a complete reinstall. I got this message after it started to try & reinstall:

The file iis.dll was not copied correctly

The file setup placed on your hard drive is not a valid windowns xp system image. If you are installing from a CD, there may be a problem with the XP cd.

To retry hit enter

Skip file hit esc.

To quit hit f3.

I opted to retry & the lovely blue screen of death appeared that states:

A problem has been detected & windows had shut down.....
PAGE_FAULT_IN_NONPAGES_AREA
If this is the first time you've seen......

Tech info:
***STOP: 0x00000050 (0x8800001c, 0x00000000, 0x8086366d, 0x00000000

UGGGGG!!! I am at a loss.

 

When I tried one stick at a time it would boot up. Does my laptop require having 2 in there at a time???

 

my first question, now that I just wiped my computer clean & was able to get XP reinstalled clean, I put my jump drive in to get my important files off. I had copied My documents folder into my jump drive, which had all my important stuff, thinking I was OK to wipe anything out if need be. I just plugged into my laptop & when I open the my documents folder I had copied into the jumpdrive, it has what is currently in my new documents folder on the newly installed XP which is nothing!!! AHHH!!! What have I done?! Can you not copy your documents folder into a jump drive. I had checked it before I had disconnected to see if I had everything. I want to scream. I've just completely screwed myself, all my work files I think are gone now.

Also, since my newly installed XP, I'm still having strange things happen. One is, I noticed off the bat that all my previously installed programs (MS office, printers, etc) is gone, but things that I downloaded from the internet, like Mozilla, adaware, windows defender, etc. are still intact. Is that normal?

I also started to reinstall my programs. When I did this, everytime I restart, I wouls get a message saying windows recovered from a serious error. But now that has seemed to stop.

Also, I keep getting these little boxes that say Message Service at the top & then some thing about critical registry errors & a website to go to. It doesn't look legit to me. Here's the one I just got:
Message from microsoft to inform you about a virus detection on 5/12/2006 12:36am
Windows has detected critical registry errors.
Visit removed link to repair errors.

Is this for real???

Can someone shoot me now, because I'm completely screwed with my work now.

 

LDSparkle the site you posted above is a spyware/malware sight!!!! I truly hope that you went to that sight with Firefox for the Activex in Explorer will just down load their garbage. Check out ALL sites first by typing news then the site addy(eg news windowsxpcleaner.com) in Google or your favorite search engine. As per your prior postings I gave you a sight that will tell you all about your error codes received and the places to go to address repairs. That sight again is http://aumha.org/win5/kbestop.php for example your last error code was ***STOP: 0x00000050 (0x8800001c, 0x00000000, 0x8086366d, 0x00000000 and the info on that is

0x00000050: PAGE_FAULT_IN_NONPAGED_AREA
(Click to consult the online Win XP Resource Kit article, or see Windows 2000 Professional Resource Kit, p. 1548.)
Requested data was not in memory. An invalid system memory address was referenced. Defective memory (including main memory, L2 RAM cache, video RAM) or incompatible software (including remote control and antivirus software) might cause this Stop message, as may other hardware problems (e.g., incorrect SCSI termination or a flawed PCI card). Use the General Troubleshooting of STOP Messages checklist above.
• You receive a Stop 0x00000050 error on a Blue Screen {KB 894278} Win 2000, Win XP, Server 2003 (with concurrent 1003/System entry in Event Viewer: possible Rootkit spyware infestation)
• Possible Resolutions to STOP 0x0A, 0x01E, and 0x50 Errors {KB 183169} Win NT, Win 2000, Win XP
• During setup {KB 171003} Win NT, Win 2000, Win XP
• Easy CD Creator 5.0 Does Not Function In Windows XP {KB 310628} Win XP
• How to Use Driver Verifier to Troubleshoot Windows Drivers {KB 244617} Win 2000, Win XP, Server 2003
• STOP Error When You Start Windows After You Connect a Scanner {KB 310869} Win XP
• Stop 0x1E in PROTCLS.SYS When You Undock a Toshiba Tecra 8100 {KB 284154} Win XP
• STOP 0x4E, STOP 0x1A, STOP 0x50, and STOP 0xA Errors Occur When You Try to Start the Computer {KB 271955} Win NT 4.0 (corrupt physical RAM)
• “STOP 0x00000050” Error Message in Stac97.sys After You Upgrade Your Panasonic Toughbook to Win XP Service Pack 1 {KB 329832} Win XP SP1



I realize that this may come late, and may not help you much now, but just about all of us at MG have gone through the same type of problems. It is fashionable to blame it all on Mr. Gates company, but really the problem lies inside a machine that only sees 1’s and 0’s, no senses, or even logic, just “on” or “off”.
Best of luck

 

Just a side note JDsparkle, in thinking about your situation last night, you may want to check-out your Jump Drive to see if it has Malware/Spyware or other nasties on it. Have had alot of friends that have brought home nasties via their Jump drives Just have your anti virus program check your Jump drive from any other computer.
Best wish's