Yet another user with redirect problem

Discussion in 'Malware Help (A Specialist Will Reply)' started by pmennen, Sep 14, 2012.

  1. pmennen

    pmennen Private E-2

    When I click on a result (using my usual "open in new tab") from a google search in firefox 15.0.1, it goes to some other random web site. However if I then go back to the google search and click on the same result again, this time firefox will actually go to the correct location indicated by the search results. It seems that there may be some kind of timer where the redirect virus will only kick in once every 5 minutes or so. (I haven't tried to time it).

    I have cleared my firefox, java, and DNS caches as instructed and run the suggested anti-virus software, and yet the problem remains. (Wow, this must be one hearty virus!). Besides the anti-virus software that produced the log files in the attached zip file, I also ran Spybot Search & Destroy as well as Microsoft Security Essentials, but like all the other programs, they found nothing and the original problem remains.

    I will be very appreciative to anyone who can suggest another path to follow to rid myself of this annoying virus!

    ~Paul
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Just an FYI, putting all that stuff in a D:\WinU folder like you did make them all look suspicious. This was not really a good idea.

    Run RogueKiller and run a scan. After it finishes the scan, select the Registry tab and then select any of the below that exist and then click the Delete button.

    Then immediately reboot your PC.

    After reboot, run a new scan with RogueKiller and save a log as in original instructions and attach the new log.

    Uninstall the below old versions of software:
    Java(TM) 6 Update 26

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista or Win 7, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    O2 - BHO: BHO Project - {3fdba1ba-ae28-4045-9048-4ed2f3865629} - (no file)
    O2 - BHO: Yontoo Layers - {FD72061E-9FDE-484D-A58A-0BAB4151CAD8} - C:\Program Files (x86)\Yontoo\YontooIEClient.dll (file missing)
    O4 - HKCU\..\RunOnce: [SpybotDeletingB7461] command.com /c del "C:\Program Files (x86)\Free Offers from Freeze.com\control.txt"
    O4 - HKCU\..\RunOnce: [SpybotDeletingD3012] cmd.exe /c del "C:\Program Files (x86)\Free Offers from Freeze.com\control.txt"

    After clicking Fix, exit HJT.

    Now delete the below folders if found:
    C:\Program Files (x86)\Yontoo
    C:\Program Files (x86)\Free Offers from Freeze.com



    We are going to be uninstalling your old version of FireFox and installing the new version. So do the below to save bookmarks:
    • Run FireFox and click Bookmarks.
    • Then select Organize Bootmarks.
    • Then on the next window click File and then select Export. Save the bookmarks.html file to your Desktop for later use in importing.
    Now download and save the installer for the current version of FireFox but DO NOT install it yet. Get it here: Mozilla Firefox 15.0.1 Final

    You will need exit FireFox now and use Internet Explorer to continue with the below until we reinstall FireFox.

    Start by uninstalling FireFox and then reboot. Do not skip the reboot.

    After reboot, delete the below folders:
    C:\Program Files (x86)\Mozilla Firefox
    C:\Users\Paul\AppData\Roaming\Mozilla

    Now reinstall FireFox from the file previously downloaded.
    Import your bookmarks file. (similar process to exporting).


    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:
    • the new RogueKiller log
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
  3. pmennen

    pmennen Private E-2

    Thanks chaslang for your detailed response.

    I proceeded as you suggested. Many of the things you suggested removing were still there and I removed them easily. This did not fix the problem, so I proceeded with your last suggestion which was to remove Firefox completely, reboot, and re-install. This fixed the problem, and it has not returned since.

    Firefox is one of the most configurable browsers, which I took great advantage of, which meant that loosing all my settings was pretty painful. It took me quite a while to set it up again since I did not remember most of the settings and add-ons that I had installed - and I'm probably only about 3/4 of the way back to the way it used to work. Despite the pain, it was worth it since the redirect bug was slowly but surely driving me more and more crazy.

    Thanks again for your help!

    ~Paul
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. You should attach those follow up logs so that I can make sure everything was fixed. And then I can give you final instructions too.
     
  5. pmennen

    pmennen Private E-2

    I don't understand that comment.
    That is where I install all minor windows programs to keep them in one easy to find place. Also it is important to keep applications away from the c drive since that makes backup and recovery of the OS much more difficult. So where would you have me install the applications?

    Ok, thanks. The new logs are attached.

    ~Paul
     

    Attached Files:

  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Your logs are pretty good now. You just need ot delete the below files:
    C:\Users\Paul\AppData\Roaming\Microsoft\Windows\Templates\657405y0j711t125n073v2rlu0r2
    C:\Users\Paul\AppData\Roaming\Microsoft\Windows\Templates\jyr02gu08ec8psxwqlia810361u1ctb360b86eeogx4
    C:\Users\Paul\AppData\Roaming\Microsoft\Windows\Templates\sqg56hj70vr8cyswsocq611864y4eqp516v88pljkc7

    I don't really agree with any of this logic since everything you install becomes part of the registry and the registry is part of Windows. Also there are still many folders and files for the programs being created on drive C anyway.

    For example the below:
    C:\Users\Paul\AppData\Roaming\Malwarebytes\Malwarebytes' Anti-Malware
    C:\Users\Paul\AppData\Roaming\Malwarebytes\Malwarebytes' Anti-Malware
    C:\ProgramData\Avira
    C:\ProgramData\HitmanPro
    C:\ProgramData\JCreator
    C:\ProgramData\McAfee
    C:\ProgramData\Mozilla
    C:\ProgramData\RICOH
    C:\ProgramData\Samsung
    C:\ProgramData\Spybot - Search & Destroy
    C:\ProgramData\Synology
    C:\ProgramData\TOSHIBA
    C:\ProgramData\VMware
    C:\ProgramData\WebDrive
    C:\Program Files (x86)\InstallShield Installation Information
    C:\Program Files (x86)\Java
    C:\Program Files (x86)\MarkAny
    C:\Program Files (x86)\Microsoft Security Client
    C:\Program Files (x86)\Xinox Software
    C:\Program Files (x86)\Common Files\InstallShield
    C:\Program Files (x86)\Common Files\Java

    And all the driver files and other exe files for the programs are also being saved in C:\Windows\system32\drivers and also C:\Windows\SysWOW64


    However it does not really matter. My point was really the name of the folder. Those programs are not part of Windows and really should not be in a folder named with "Win" in them. To avoid the suspicions, it better to name the folder on drive D to D:\Program Files which is the common practice when people decide to split up how they are installing things.


    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware. You can uninstall RogueKiller and HitManPro.
    2. Go back to step 6 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    7. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds