ZeroAccess Problem

Discussion in 'Malware Help (A Specialist Will Reply)' started by Tron82, Oct 19, 2011.

  1. Tron82

    Tron82 Private E-2

    Hi, my computer been having weird redirecting in browser when search for stuff in google, also i found my antivirus fail to start up. Task manger show some weird number exe file. I follow the read me step but fail to start all the antivirus. Tried combofix, it hanged a few times at restore but finally manage to get the log. I also run TDSSkiller and it cleared some malware. When i Run MGtools it hang at analyse.exe
    I try uninstall my eset, it give error in removing some registry file because of permission but at the end it show uninstall successfully. The problem is it still load everytime at startup now and there is no uninstall eset option in uninstall program now.

    Below are some log file, anyone can help? Thanks alot!
     

    Attached Files:

    Tron82, Oct 19, 2011
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Download and run Win32kDiag per the below instructions:

    • Download this Win32kDiag and save to C:\Win32kDiag.exe. You must save it here!!!!
    • Click on Start->Run, and copy-paste the following command (the bolded text) into the "Open" box, and click OK. When it's finished, there will be a log called Win32kDiag.txt on your desktop. Please attach this log

    C:\win32kdiag.exe -f -r



    Now download Junction,zip to your Windows folder

    • Please download Junction.zip and save it to your Windows folder (i.e, C:\Windows\Junction.zip This assumes C:\ is your Windows boot drive.)
    • Now unzip it and put junction.exeinto the Windows folder (i.e., C:\Windows\junction.exe)
    • Do not try to run it right now. We will run something that uses it later.

    Now we need to reset the permissions altered by the malware on some files.

    • Download and save inhertit.exe to your Desktop: Inherit.exe
    • It must be in your Desktop or the below fix will not work!

    Now run the C:\MGtools\FixPerm.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    • A command prompt window opens and also a license agreement from SysInternals will appear for Junction.
    • Accept the license agreement and the scan will begin.
    • Wait until it finishes we can take a while to run since it scans your whole harddisk. e patient and don't do anything else while it is scanning.
    • The command prompt window should close when it finishes.
    • While this is running, you will get several/many popups that have a title Finish and say OK. Just click the OK button each time. This is an indication that it has found a file and has attempted to fix permissions. Depending on how many files that need to be fixed, you could get only a few or many of these popups.

    And one more scanning tool I want to use to collect more information is OTL per the below.

    Please download OTL by Old Timer to your desktop.
    See the download links under this icon: http://forums.majorgeeks.com/chaslang/images/MGDownloadLoc.gif

    1. Double-click OTL.exe to run (Vista and Win7 right click and select Run as Administrator)
    2. When OTL opens, change the Output (at the top-right portion of the program) to Minimal Output.
    3. Put check-marks in LOP Check and Purity Check.
    4. Now click the http://img171.imageshack.us/img171/2405/runscanotl.png button.



    • When the scan is complete, two logs entitled OTL.txt and Extras.txt will be created on your desktop.
    • Attach both of these logs to your next message.
     
    TimW, Oct 19, 2011
    #2
  3. Tron82

    Tron82 Private E-2

    I have problem running win32kDialog as it give some permission error but the rest of the program went smooth. Here is all the logs i got.
     

    Attached Files:

    Tron82, Oct 20, 2011
    #3
  4. Tron82

    Tron82 Private E-2

    Before that i'm able to get the anti-spware, anti-malware and MGlog to run, here are the logs.
     

    Attached Files:

    Tron82, Oct 20, 2011
    #4
  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your MBAM log indicates you did not fix what was found. Did you attach the log before you fixed it all?

    You can go ahead and delete all of these:
    Code:
    "C:\Users\Teng\AppData\Local\"
{0029A~1      Aug 24 2011              "{0029AD31-7835-40C4-AB61-6EF938B5C3E3}"
{0194F~1      Sep  9 2011              "{0194FE77-F360-4C9A-98B2-7011EEE5AD94}"
{022D0~1      Oct 16 2011              "{022D04EA-E9F3-42A1-8236-09810237D5A9}"
{0296D~1      Aug  7 2011              "{0296DCE8-2E76-4E6E-BCED-87D88A4F430D}"
{03E3C~1      Sep  6 2011              "{03E3C60E-B900-4314-81D5-101A60F8C176}"
{03EE0~1      Aug 28 2011              "{03EE074B-6336-40A6-A797-96EB8DCCD40F}"
{048DF~1      Sep 10 2011              "{048DF0BF-7476-4AD1-A4B6-53A8EBDC48D2}"
{06732~1      Aug 14 2011              "{067329EC-79BD-4C7F-BBD3-A8FF687D126B}"
{07A37~1      Oct  5 2011              "{07A3771C-815D-4BBA-903E-7DD7F55F4B1F}"
{07A63~1      Aug  4 2011              "{07A638A0-8416-4176-93A2-7685A61D2663}"
{0BC4B~1      Aug 23 2011              "{0BC4B10A-75DA-4A32-A811-4DD0842ADF57}"
{0CA66~1      Sep  4 2011              "{0CA6682B-5A5E-4D45-98F5-BB5E1B26F653}"
{0D205~1      Sep 14 2011              "{0D205852-AD91-42BF-BF25-8B40F19DBA61}"
{0E028~1      Sep 16 2011              "{0E0288E5-3D18-43F5-9317-1192F5DC694D}"
{108D2~1      Aug 11 2011              "{108D2B9F-67A3-4D27-B1C5-7B4E0E2B469B}"
{10ED0~1      Aug 29 2011              "{10ED0D31-40FD-4154-9C95-2648C7737031}"
{11A77~1      Aug  8 2011              "{11A77E65-BA16-4587-860E-94AEE4C422FD}"
{12D31~1      Aug 19 2011              "{12D31048-8D7E-4E1F-A1A2-F9CDAF358FB9}"
{146BB~1      Sep 16 2011              "{146BB9AF-ACA6-45B3-B909-AE90A280000F}"
{1507A~1      Aug  1 2011              "{1507ADA7-9391-4DB5-B4F7-76BAEB6A82D1}"
{1509E~1      Sep 18 2011              "{1509EC6E-B12B-416F-A3EB-44CCD46CB2EF}"
{152E0~1      Oct  4 2011              "{152E0A95-675C-4812-9C25-AFEA2768CBD3}"
{16568~1      Sep 20 2011              "{16568CDC-11CF-4CC9-95A0-69CA6A7E8AB8}"
{177FC~1      Aug 28 2011              "{177FC1CE-DAAF-4F86-AFC1-F59F9627F552}"
{18AED~1      Oct 13 2011              "{18AED0D6-0482-47E9-98A2-D8CBFD2FCB23}"
{19EC5~1      Sep 13 2011              "{19EC5BE2-CADB-48D0-821E-F3739A607311}"
{1AC5A~1      Aug 20 2011              "{1AC5A952-B1DA-442B-9017-EBF9DB58CAB3}"
{1B95A~1      Sep 12 2011              "{1B95A6AE-CFC1-45F4-886C-89E920912BF0}"
{1C920~1      Aug 20 2011              "{1C920714-7D7C-4D76-8CBB-F21E5DA5E395}"
{1D753~1      Sep  3 2011              "{1D753200-86C7-4E9B-B29C-358E669D7BA1}"
{1E544~1      Sep  8 2011              "{1E544E06-95EC-4D45-8038-8A1AD11D9866}"
{1EC07~1      Jul 24 2011              "{1EC07290-DEE6-4866-BA57-46745B9772F5}"
{1EE8B~1      Oct  2 2011              "{1EE8BD69-8642-4C96-B880-7B4791FC036A}"
{1F9FF~1      Oct  1 2011              "{1F9FFAA7-A6C6-4E84-8BE3-5387415D6D26}"
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{21538~1      Sep 28 2011              "{215383FE-283C-46F1-8551-5C2684B0BD0F}"
{21AF5~1      Oct 16 2011              "{21AF5101-2D26-499C-B114-6F966208117C}"
{21DEA~1      Sep 27 2011              "{21DEA627-EA8D-458B-BFB8-A9518B6167A0}"
{26EBD~1      Aug  7 2011              "{26EBDA64-8ABF-42C2-BACF-2CA97D72C7BD}"
{26EC4~1      Oct 10 2011              "{26EC4539-F056-42C9-B6FE-EBF7EE68D40D}"
{275E4~1      Oct 13 2011              "{275E48B5-D3D4-4979-9812-A8113D7C9DC3}"
{29D26~1      Oct  1 2011              "{29D26387-360C-46D8-9D47-53703C29E4E8}"
{2C4DC~1      Sep 21 2011              "{2C4DC047-F1F8-4331-BE7B-4697A5641678}"
{2C94B~1      Sep  9 2011              "{2C94B1C8-1093-4929-A857-87EFFCA1950D}"
{2EB86~1      Aug  6 2011              "{2EB86744-7C8C-4633-9698-8FA7C516BD79}"
{2ECCF~1      Sep 20 2011              "{2ECCF1F4-C89B-4FBA-AAD9-B30D9C7152AB}"
{2FD04~1      Sep 29 2011              "{2FD04D97-982B-432B-BD46-993512790916}"
{32258~1      Jul 30 2011              "{32258431-8AC7-431F-92DA-48F102A0B978}"
{3604B~1      Oct 19 2011              "{3604BA62-43E0-476D-B2BB-D0E420B35859}"
{36BD9~1      Aug 27 2011              "{36BD9F1C-3194-4F43-928A-C018A0A72EAA}"
{37385~1      Oct 11 2011              "{373851B9-3418-4DEA-B69C-DDC9B3FA3BBF}"
{37488~1      Sep 22 2011              "{3748829B-CC4F-4096-91AA-EEF69F59C63F}"
{3AA26~1      Oct 15 2011              "{3AA2634C-4F9C-4178-8CDB-D2C3C6B7F322}"
{3B5AA~1      Oct  2 2011              "{3B5AA73A-3C73-4518-A2DD-7F7F31789892}"
{3BD3A~1      Aug 19 2011              "{3BD3A85D-5584-41C7-8963-9BF0AD399218}"
{3CF80~1      Aug 14 2011              "{3CF8031C-277A-45E1-8280-74EBCB0A1D20}"
{3D334~1      Aug 29 2011              "{3D3345A5-0277-47BC-870F-075ED1691493}"
{3EA8A~1      Oct  7 2011              "{3EA8A970-F002-4C58-B35A-7CD270ABF18C}"
{402B6~1      Jul 28 2011              "{402B65B4-8783-4A98-A6C8-EF742C596B5D}"
{4117B~1      Aug 28 2011              "{4117B795-2577-4625-AD1A-CD6DC5E5B8B4}"
{42779~1      Aug  9 2011              "{42779A43-F726-4518-AF48-8D0A20CBBA30}"
{42DB7~1      Aug 20 2011              "{42DB70F2-928E-46ED-AEF7-FAD90B52EF35}"
{43D83~1      Sep 29 2011              "{43D83996-0A82-4B61-8770-4BAA2FAC2BD4}"
{45B65~1      Aug 16 2011              "{45B65466-1567-4EF9-99CB-E30FC0E99D7C}"
{45DBA~1      Sep 15 2011              "{45DBA72F-F37B-40B1-B6B9-0A481159122B}"
{46C55~1      Sep  8 2011              "{46C5565C-EF9C-4199-886E-E96851762EB6}"
{47181~1      Aug  1 2011              "{4718185C-8010-4343-98C8-C0D4B07C548C}"
{47E36~1      Aug 13 2011              "{47E368D0-EB2B-451F-9710-5795C2228FDF}"
{49487~1      Aug  2 2011              "{494875D3-1B13-435F-BAEB-C8850A8179AF}"
{4ACA1~1      Sep  5 2011              "{4ACA1695-DE21-43BA-99BE-58C183E60495}"
{4D0A0~1      Sep 10 2011              "{4D0A0E7B-22CC-4850-9D49-A5F21C9F78BA}"
{507EE~1      Sep 13 2011              "{507EE564-8529-4C31-883A-A7753FA42A17}"
{50B05~1      Aug  3 2011              "{50B05F1D-77ED-43C0-9E9B-75C5BD19126E}"
{54131~1      Aug  6 2011              "{541316E6-7B79-489B-9B5A-45F3985CFD43}"
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{5B440~1      Oct 17 2011              "{5B440C55-DA90-4BA9-B6A1-6D46BE754BC7}"
{5C9DC~1      Oct  8 2011              "{5C9DC069-246E-4FCA-A087-0AB5D1C3A250}"
{5F2B9~1      Aug 31 2011              "{5F2B9B8F-A0FC-4E8D-95B1-18EDA0CCB46C}"
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{6BBB3~1      Aug 21 2011              "{6BBB38F3-FE8D-4CFF-98D9-3F8A83E8BBBE}"
{6D771~1      Aug 23 2011              "{6D7717CC-A7E0-4D81-B9A3-4CED6480A90E}"
{6DFD6~1      Aug 30 2011              "{6DFD6E1A-2B6E-4221-B99E-7662EDBC9E09}"
{6E2C1~1      Sep 25 2011              "{6E2C1C88-B5A5-4F73-8E33-E8265B5F234E}"
{6EF9A~1      Aug  9 2011              "{6EF9A361-67C0-408F-8E18-0DA518E9E3E6}"
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{70B2D~1      Oct 19 2011              "{70B2DC13-C72C-4704-A53D-A0AAE448B25E}"
{71D63~1      Sep  2 2011              "{71D635D8-7E53-4A51-A4E7-3B94A8321085}"
{720C5~1      Sep  1 2011              "{720C5DD3-993C-4A4A-ADA3-9F18EAB971B8}"
{7259F~1      Aug 17 2011              "{7259F8BB-22A5-4534-AF16-BECA83FF598B}"
{76FC9~1      Jul 25 2011              "{76FC9A36-4249-47B9-B7D7-EB3A9A40C6BA}"
{773C3~1      Aug 15 2011              "{773C3663-259A-4B83-8BDD-65C66F039C87}"
{78CED~1      Oct 12 2011              "{78CEDE9C-3E63-4047-B914-D39D51AF31FB}"
{78D73~1      Aug 13 2011              "{78D73D51-3628-431B-8A72-C782CA8D18E6}"
{7C705~1      Oct  1 2011              "{7C7050D8-7DFF-4E71-BF5C-6BD14CF32E8A}"
{80D06~1      Aug 25 2011              "{80D068FA-FDF2-4D23-B176-1A074CF6CD63}"
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{8D751~1      Oct  8 2011              "{8D75141A-1E3F-443E-9382-C8D2107071FA}"
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{99CE1~1      Oct 17 2011              "{99CE1821-6C5D-4F5C-81A2-01197AB543F5}"
{99E11~1      Oct  3 2011              "{99E11C5A-DE35-4516-9E1B-F5B6CDB8EC96}"
{99EA1~1      Aug 31 2011              "{99EA15B4-4C22-4DBC-AC6C-184290031FF6}"
{9BADC~1      Aug 25 2011              "{9BADCFCF-570F-46FC-9931-7D725D4EA1DE}"
{9C434~1      Sep 19 2011              "{9C4343CE-2CDD-4D9B-A5E8-7C11DA964BB5}"
{9D88F~1      Oct  6 2011              "{9D88F662-C1BD-4D9B-BB66-C531D4AE1352}"
{A0C6B~1      Aug 12 2011              "{A0C6B0B0-BB9E-4D7E-8149-C5BC19720DE0}"
{A179C~1      Aug  7 2011              "{A179CF46-4B27-4A74-8351-964405B7EE0D}"
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{A96F4~1      Sep 10 2011              "{A96F4D39-9F62-42BF-B4AF-82AE9F43EB85}"
{AAF31~1      Aug 11 2011              "{AAF31113-FE51-4507-9ED1-E136DED7A33F}"
{AB60C~1      Sep 17 2011              "{AB60C4FE-E124-466A-9838-20E60C9D4D6D}"
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{ABCA5~1      Oct 16 2011              "{ABCA5E6F-700F-49A0-A9AA-6E163B5E64F6}"
{AE3EF~1      Aug 29 2011              "{AE3EF8DA-AD3B-439E-A8C4-BF281FCD6FF5}"
{AFD6D~1      Sep 30 2011              "{AFD6DFA9-BAF0-45D6-8394-8CBA28AF63E8}"
{B5232~1      Aug 26 2011              "{B5232F5B-9EC4-41EC-9641-4C20D4FF0802}"
{B770D~1      Aug 12 2011              "{B770D953-56B8-4D03-8CEB-A47C14652E42}"
{B7E1C~1      Sep 18 2011              "{B7E1C872-87B4-493A-BC85-F3ED316F0862}"
{BA4C7~1      Oct  3 2011              "{BA4C75AD-0010-4797-9DE3-922CC5DE7AFE}"
{BAB85~1      Sep 26 2011              "{BAB857E8-62F3-4BE8-88DD-82F683B84391}"
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{C0607~1      Sep 13 2011              "{C0607FE8-FE34-4760-A30E-0336A61EE58A}"
{C10BA~1      Oct  1 2011              "{C10BA31A-D163-4FA6-8A92-4F14525D6143}"
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{C3233~1      Sep 12 2011              "{C323316E-7233-41B7-B66B-97F7BD539987}"
{C3454~1      Jul 29 2011              "{C3454B84-6151-4347-804B-BA6C90D57137}"
{C722C~1      Oct 11 2011              "{C722C59A-211B-41B5-91E0-0B552F7DC81C}"
{C84ED~1      Aug 15 2011              "{C84ED40C-9444-4FF2-BC1E-9500B07E8D85}"
{C88ED~1      Jul 29 2011              "{C88ED98A-DD68-45B4-BEE3-1CF2C50E9661}"
{C8C04~1      Aug 24 2011              "{C8C04479-3599-4E20-AFC1-33516041F933}"
{C924B~1      Aug 21 2011              "{C924B9EE-27D8-4260-890D-087DEA376356}"
{CAFC9~1      Aug  5 2011              "{CAFC91D8-50B8-44C0-931C-E92B513C013A}"
{CE297~1      Sep  2 2011              "{CE297433-80BA-40A0-893B-6C217C611037}"
{CE85E~1      Aug 22 2011              "{CE85E66B-0FEA-4657-9A64-F7F7121D54F7}"
{CEDAF~1      Sep 26 2011              "{CEDAFE68-482E-48F3-928D-09E6AD02444D}"
{CFEAE~1      Aug 27 2011              "{CFEAED32-F9FE-45E6-AF03-43497B6EFA5A}"
{D13EF~1      Sep  7 2011              "{D13EF92C-8846-4E85-9CEA-623F5861E7FA}"
{D1DAF~1      Sep  7 2011              "{D1DAFDBF-3799-49B0-ACB1-6264882C9541}"
{D51B6~1      Oct 12 2011              "{D51B6D40-13A9-49A5-91A2-4D94E158476E}"
{D694D~1      Jul 29 2011              "{D694DC1A-C630-4ECB-98C0-F95CF98E04C0}"
{D82BA~1      Sep  1 2011              "{D82BA324-9904-49C2-A5AA-44FC4ACA1E7F}"
{D8471~1      Aug 16 2011              "{D8471277-04D3-494D-927A-8541DEB669AF}"
{DA7C7~1      Oct 18 2011              "{DA7C7D16-2958-4B16-9055-BFD80F5AFBF8}"
{DB07F~1      Aug 10 2011              "{DB07FE36-DFFA-483A-996A-897743E9906A}"
{E06B6~1      Sep 25 2011              "{E06B658B-5224-41FE-A13D-ABD540D4D0FC}"
{E1505~1      Sep  6 2011              "{E1505B55-DF58-4448-AFCD-F27199E50EE2}"
{E166D~1      Jul 30 2011              "{E166DCD3-B0A5-40B5-B28B-6871E5445BC1}"
{E285A~1      Oct  8 2011              "{E285AB4A-971A-4562-BFFA-7C8ECA2B8905}"
{E3D35~1      Oct  4 2011              "{E3D35946-186F-4AD4-B8DB-68EE2E1B3DB1}"
{E4396~1      Aug 19 2011              "{E439611C-5553-4EB9-AFD4-B5FAD1BFB7A8}"
{E4CBD~1      Aug 28 2011              "{E4CBDBF0-BA9A-4065-8BA3-25F2675D65E4}"
{E714F~1      Aug  5 2011              "{E714F25E-FEFE-4DAE-ABA7-13AE825A9795}"
{E73F5~1      Sep 12 2011              "{E73F57DA-C90B-4BC1-89E8-D94AE87B647B}"
{E8087~1      Sep 23 2011              "{E8087676-94D7-40AF-9F5F-5077680BC6F9}"
{E84E5~1      Sep 14 2011              "{E84E56D4-4633-431F-BF68-8E5640D0AFC1}"
{E8A0C~1      Sep 18 2011              "{E8A0CF38-EC91-4D3B-B385-0C62B2249FB0}"
{EA6A3~1      Jul 29 2011              "{EA6A3CDD-8082-42AD-AED3-04D33B0A7180}"
{EA6D4~1      Aug 18 2011              "{EA6D4224-4AE9-4906-9EAE-2FF6B141E6D4}"
{EA7AA~1      Aug  2 2011              "{EA7AA83D-2A08-4490-A8FD-F6B6F7395DB2}"
{EBB6F~1      Jul 30 2011              "{EBB6FFF3-E4F9-4296-A0EA-29C75726ADF7}"
{ED3C3~1      Oct 15 2011              "{ED3C3E03-8C3A-4DA8-85F5-367B7893B695}"
{ED49B~1      Sep 21 2011              "{ED49BA6C-7251-454A-8639-8FBEDDF79B2F}"
{EDE92~1      Oct  9 2011              "{EDE92357-D301-4B49-A2F0-2B547399A26F}"
{EE45B~1      Sep 10 2011              "{EE45B864-84CB-4813-9D00-2FA48E50D8AE}"
{EE51B~1      Sep 19 2011              "{EE51BF59-4A87-49C5-A2B2-81A5BFABF7B3}"
{EF530~1      Aug 17 2011              "{EF530829-A52F-42BD-8F04-F829D4F247A5}"
{EF775~1      Sep  4 2011              "{EF77593E-6C9C-4E53-9A90-94040D75C743}"
{F1F31~1      Jul 29 2011              "{F1F31D2D-B715-4608-AA71-1B849E581D09}"
{F4AD4~1      Jul 23 2011              "{F4AD4ACB-835A-4CFF-9E07-15F0CFAFBA8A}"
{F5823~1      Oct 18 2011              "{F5823AC1-93CC-445E-9B0F-1EC04C7F4204}"
{FA50C~1      Jul 23 2011              "{FA50CA0B-0086-460C-9BE5-C30BD6EF84F5}"
{FAE4C~1      Aug  9 2011              "{FAE4CC28-2C84-4416-A74D-1B3EAFF7F8E0}"
{FBE26~1      Sep 12 2011              "{FBE26B40-42D6-4CC6-90ED-0721A3B0C4DC}"
{FEC33~1      Oct  5 2011              "{FEC33018-675A-42A4-857F-E8886A15BAC9}"
{FEF06~1      Aug  4 2011              "{FEF0634A-E62F-4749-9677-06ACA58629A2}"
    Tell me what malware issues you are still having, if any.
     
    TimW, Oct 20, 2011
    #5

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