Zeroaccess?

Discussion in 'Malware Help (A Specialist Will Reply)' started by smalls, Jul 7, 2012.

  1. smalls

    smalls Private E-2

    Hi all I'm new to the forum but have done a bit of searching and can't find out how to fix my computer. I'm running windows 7 64x and I think I have the zero access rootkit. I've been using Microsoft security essentials but I can't turn it on now will error code 0x80070424.

    I've tried malware bytes but to no avail. I have no Internet access either. Any idea how to tackle this thing? I leave tomorrow for Marine OCS so I won't be back until August to actually fix it. I just wanted to know what I need to do.

    Thanks guys
     
  2. thisisu

    thisisu Malware Consultant

    Welcome to MajorGeeks, smalls :)

    Here are the steps I'd like you to follow once you get around to it ;)

    __

    http://img827.imageshack.us/img827/1263/frst.gif Please download Farbar Recovery Scan Tool and save it to a flash drive.

    Plug the flashdrive into the infected PC.

    Enter System Recovery Options.

    To enter System Recovery Options from the Advanced Boot Options:
    • Restart the computer.
    • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
    • Use the arrow keys to select the Repair your computer menu item.
    • Choose your language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account and click Next.

    To enter System Recovery Options by using Windows installation disc:

    • Insert the installation disc.
    • Restart your computer.
    • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
    • Click Repair your computer.
    • Choose your language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account an click Next.
    On the System Recovery Options menu you will get the following options:
    • Select Command Prompt
    • In the command window type in notepad and press Enter.
    • The notepad opens. Under File menu select Open.
    • Select "Computer" and find your flash drive letter and close the notepad.
    • In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
    • Note: Replace letter e with the drive letter of your flash drive.
    • The tool will start to run.
    • When the tool opens click Yes to disclaimer.
    • Press Scan button.
    • It will make a log (FRST.txt) on the flash drive. Please attach this log to your next reply. (How to attach)
     

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