Zlob has stricken my new pc :(

Discussion in 'Malware Help (A Specialist Will Reply)' started by LIG, Nov 15, 2008.

  1. LIG

    LIG Private E-2

    I have gone through and done every step of the read me pages and have these logs. The main way that I can tell I'm infected is that when I try to update some of my programs the websites are either unavailable or I get redirected to msn.com.

    The only step I'm unsure of was in the beginning. I'm not sure of the difference between spy scanning and spy running software... So I uninstalled Adaware and Avast. I turned Windows Defender off. I am currently on day 3 of my 60 day free trial that came with my new laptop. I have the programs you had me download plus Spy Blaster 4.1 and Spyware Doctor 6.0.

    I have windows vista. I also have 2 other computers in my house that share my wireless internet that have this same issue. I don't know how that will affect the fixing of this one.
     

    Attached Files:

  2. LIG

    LIG Private E-2

    This is the MGlogs.zip:
     

    Attached Files:

  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    The infection you have is known to infect router hardware. If you have a router hooked up then you need to follow the instructions for your hardware and reset it to factory default settings. Normally there is a recessed push button type switch that needs to be held down for some number of seconds to do this. After resetting to factory defaults on your router, you will need to reconfigure the router for your network if you have made any changes to the default network setup.

    After doing the above, tell us how things are working.
     
  4. LIG

    LIG Private E-2

    Holy Shit! I've been fighting with this for at least a year and think that fixed it! At least, I just installed all my updates :) You people are amazing :) I'll let you know in a couple days if I have any more problems.
     
  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Happy to hear we helped you out. :) Since your logs are clean ( other than what was already fixed), it is time to do our final steps if you are not having any further problems:
    1. We recommed you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
      • Delete the C:\combofix folder from combofix (if it exists)
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    7. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     

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