Zlob Trojan - cannot get SmitfraudFix to work--- help!

I have read and religiously adhered to the Zlob removal guide. I downloaded the SmithfraudFix, but cannot get it to work. In safe mode and out, I have tried to click on the exe, the cmd- nothing. A dos screen flashes for 1/2-a-second and then nothing. I tried and retried, and even spent close to an hour with the Dell tech people (i HATE them) and they said nothing is wrong with the machine, it is the file.

Please help me. Every day, something new is going wrong with my computer. Things are disappearing and not working--- and i have finals soon and three research papers due. I don't know how Antivir and Spybot let it get such a foot hold.

Please help.

 

I'm just going to format my c drive and start all over again. There is too much wrong with the computer- and my way will take a shorter time.

Thanks for replying.