Can't Open ANY programs/Control Panel Functions

Welcome to Major Geeks!

Please follow the instructions in the READ & RUN ME FIRST link given futher down and attach the requested logs when you finish these instructions. You can skip things related to Add/Remove programs if necessary, but you need to try all steps. You can run things from IE8 and you may also be able to run things from Task Manager's File> New Task (Run...) option.

• If you have problems where no tools seem to run, please try following the steps given in the below and then continue on no matter what you find. You only need to try the TDSSserv steps if having problems getting scans in the Read & Run Me First. If TDSSserv is not found, just continue on with the READ & RUN ME.
  • TDSSserv Non-Plug & Play Driver Disable

READ & RUN ME FIRST. Malware Removal Guide

• If something does not run, write down the info to explain to us later but keep on going.
• Do not assume that because one step does not work that they all will not.

• After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!

Helpful Notes:

1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
   
   • Starting your computer in Safe mode
2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware, Malwarebytes and Spybot ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.
4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:
   • Don't Bump! It Only Hurts You!!!

Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
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Yes I did read what you posted and the steps I gave you provided additional tips/techniques to try which quite often work. In addition, most people do not try to run every single step when they have problems like this even though they imply they have. In fact many people do not even attempt to run MGtools which runs more than 95% of the time when other things do not run especially if instructions are followed properly. I suggested additional things to try using IE8 and Task Manager too, but you have not replied with any statements about that. All you did was come back and curse about the free help you are being offered which is not going to help you get any further along.

Did you bother to try and run things from the IE8 address bar? It works just like Windows Explorer. For example, if you downloaded MGtools.exe to your Windows boot drive root folder and assuming this is drive C, you could just enter C:\MGtools.exe into the browser address bar and hit Enter and this will attempt to run MGtools. The same applies to any other application like the SUPERAntiSpyware, Malwarebytes, ComboFix, RootRepeal programs.

If IE8 works then did you download the prorgrams and succeed in downloading? Did you also try to run the programs? IE Did you bother to try and run things from Task Manager? You never said anything about Task Manager not working.

Also since again you say IE works, you could also try Opening/Running directly from the website rather that downloading them and then running them. For example, when you click on the link to download MGtools, select Run instead Save.


If you really cannot run anything no matter what you try and you really have attempted everything then your options are:

• Make special CD which you can boot from to try and run virus and spyware scans or to at least backup data. CDs like the below:
  • http://www.free-av.com/en/tools/12/avira_antivir_rescue_system.html
  • UBCD4Win
  • http://www.sysresccd.org/Main_Page
• Or put the hard disk drive into another properly protected PC as a slave drive and scan it for malware. Also backup important data but do not execute any files from the infected drive.
• Or reinstall

Now all this being said, apparently you don't have a problem anymore so apparently you were able to run something anyway or you opted for the last option which was to reinstall.