combofix log enquiry

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by joey off the street, Jan 18, 2009.

  1. joey off the street

    joey off the street Lounge Lizard No.1

    I Have done a scan using combofix. Need to send a log for examination. How do I do this? Bear in mind, I'm just a novice, so the simpler the instructions, the better. Many thanks.
     
  2. joey off the street

    joey off the street Lounge Lizard No.1

    ComboFix log

    Have started a scan using ComboFix. Here is the log. Please bear in mind that the scan was run in Norwegian or something and I'm English speaking. I'm also a novice, so simple terms, please. Many thanks.
     
    Last edited: May 21, 2009
  3. joey off the street

    joey off the street Lounge Lizard No.1

    All is OK. Got it sussed. Trial & error.
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    If you are having malware problems then just giving us a ComboFix log is not adequate. You need to complete all of the below and then attach the logs.

    Please follow the instructions in the READ & RUN ME FIRST link given futher down and attach the requested logs when you finish these instructions.
    • If you have problems where no tools seem to run, please try following the steps given in the below and then continue on no matter what you find. You only need to try the TDSSserv steps if having problems getting scans in the Read & Run Me First.
    • If something does not run, write down the info to explain to us later but keep on going.
    • Do not assume that because one step does not work that they all will not.
    READ & RUN ME FIRST. Malware Removal Guide
    • After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
    Helpful Notes:

    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware, Malwarebytes and Spybot ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
    3. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:
    Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
     
  5. joey off the street

    joey off the street Lounge Lizard No.1

    Thanks, Chaslang. I've actually got no probs now since running READ AND RUN ME FIRST. Everything ran pretty OK, no problems. Do you need me to submit other information? If so, which? Just one more thing. Can I download and run an antimalware programme alongside an antivirus programme? I currently have AVG 8.0 (free version) installed.
     
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    If you want us to verify that your PC is clean then you need to attach the 4 logs requested in the cleaning procedure.


    Yes but exactly what program are you referring to?
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds