Help! Website Jumps

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by talent80, May 16, 2009.

  1. talent80

    talent80 Private E-2

    I must have some kind of adaware or spyware on the computer. ive ran spyware terminator and adaware and avg. When i search for lets say major geeks and then click on it to go to the website it takes me to some other website the first couple times i click on it. I have been trying to download bootleg software and im thinking thats where I went wrong. Also I cannot open my C drive either. Please Help!!!!
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Please follow the instructions in the READ & RUN ME FIRST link given futher down and attach the requested logs when you finish these instructions.
    • If you have problems where no tools seem to run, please try following the steps given in the below and then continue on no matter what you find. You only need to try the TDSSserv steps if having problems getting scans in the Read & Run Me First. If TDSSserv is not found, just continue on with the READ & RUN ME.
    READ & RUN ME FIRST. Malware Removal Guide
    • If something does not run, write down the info to explain to us later but keep on going.
    • Do not assume that because one step does not work that they all will not.

    • After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
    Helpful Notes:
    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware, Malwarebytes and Spybot ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
    3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.
    4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:
    Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
     
  3. talent80

    talent80 Private E-2

    does this work on the website jumping i can get into my C: drive now but still if i run a search for something and click a link in google or yahoo it usually sends me to another website first and if i click back it still sends me there and if i click it fast twice it sends me to a codes website then I refresh takes me back to my search and if I click the link again its takes me to the regular website. And they are common websites Ebay, att wireless and stuff like that it doesnt do that when i type and go to the direct link in my address bar. i havent dont the malware deal yet so wondering if it will help this part out on my computer?
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Once you complete the instructions and attach the required logs, we can diagnose what your problems may be. In most cases like this, we will need to do a deletion of one of more folders that remain after that cleaning procedure. But we need the cleaning procedure to be run so we can find out where the problem is located exactly. We cannot do this until you attach the logs.
     

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