Slow pc draws concern

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by ASPSQLVB, Jan 24, 2009.

  1. ASPSQLVB

    ASPSQLVB Private E-2

    I have a PC with 512 memory, which I know is not much but this PC is hardly used. So I am thinking memory is not a main concern at this point.

    This PC seems to take much longer booting than it should. I know the virus definitions are set to update everytime the PC reboots and that sometimes can be the reason but, it is definitely taking much longer than it should. I am suspicious of what may be going on behind the scenes and would like do do a deep scan using the tools available here.


    Thank You Gang.

    Ken
     
  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    [​IMG]Welcome! to MajorGeeks.com![​IMG]

    Please follow the instructions in the READ & RUN ME FIRST link given further down and attach the requested logs when you finish these instructions.
    • If you have problems where no tools seem to run, please try following the steps given in the below and then continue on no matter what you find. You only need to try the TDSSserv steps if having problems getting scans in the Read & Run Me First.
    • If something does not run, write down the info to explain to us later but keep on going.
    • Do not assume that because one step does not work that they all will not.
    READ & RUN ME FIRST. Malware Removal Guide


    Helpful Notes:

    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in Safe Mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware, Malwarebytes and Spybot ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
    3. To avoid additional delay in getting a response, it is advised that after completing the READ & RUN ME you also read this sticky:
    4. Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
     
  3. ASPSQLVB

    ASPSQLVB Private E-2

    Log Files attached. Thank You.

    Ken
     

    Attached Files:

  4. ASPSQLVB

    ASPSQLVB Private E-2

    Log File attached. Thank You.

    Ken
     

    Attached Files:

  5. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Your logs are clean! It is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware & Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources (except a little disk space) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
      • Delete the C:\combofix folder from combofix (if it exists)
    3. If we had you run Avenger, you can delete all files related to Avenger now.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have re-enabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to Add/Remove Programs and uninstall HijackThis.
    8. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    9. If you are running Windows Vista, Windows XP or Windows ME, you need to follow the below:
      • Refer to the cleaning steps in the READ ME for your Windows version and see the steps to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     
  6. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    I would recommend upgrading your system memory to increase performance as you only have 512MB.
    You can also remove these unecessary HJT entries below.
    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    Again, make sure ALL browser windows are closed when you click FIX.
     
  7. ASPSQLVB

    ASPSQLVB Private E-2

    Thank You bjgarrick. This has ruled out the possibility of PC problems.......now the logical thing to do next is upgrade the memory.

    Thank You for your assistance. :clap

    Ken
     
  8. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    You're Welcome!:major
     

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