Malware removal went ok but . . . Part 1

I got home from a business trip on Friday 2/13, fired up and used my Dell desktop running Vista Home Premium for a few minutes. When I got up the next morning, I saw there had been a Windows update, which may have been pushed while I was away.

My wife told me her HP notebook PC running Vista Home Premium couldn't get a Norton update. I tried to get a McAfee update on mine and no luck there. In fact, we couldn't connect to these respective websites from either of our computers. Her virus definitions on Norton were about 2 days old and my McAee definitions were about 9 days old. We ran scans but nothing showed up.

I then spent the entire day on Saturday trying and failing to find and fix whatever was causing the problem. When I got up Sunday morning, I found the MajorGeeks site (thank God!) and followed the detailed malware removal instructions. By the end of the day, I head both machines cleaned up and connecting to Norton and McAfee sites and getting definition updates.

It was suggested in my thank you thread that I still post the logs produced by the malware removal programs. Here are the ones from my Dell Desktop. Let me know if you spot anything quirky. I'll create another post with the last log file.

Thanks,

Wayne

 

Re: Malware removal went ok but . . . Part 2

Here's the 4th file. There was an MGTools folder within the zip file. I removed this folder from the zip file, which is what I thought the instructions meant. They said:

MGlogs.zip - normally it is C:\MGlogs.zip - only attach this log from MGtools.exe DO NOT attach any logs seen in the MGtools folder.

 

Hi dr. m,

Thanks so much for helping me with this issue. It's good to know I didn't have a lot to fix.

I followed all of the procedures you mentioned. I did receive a success message when running the newly-created fixme.reg file.

I've attached the MGlogs.zip file after removing the MGtools folder from within it.

Wayne

 

OK, Here's another try with the attachment. I attached it just as before and it is now showing in the Attach Files area in Additional Options. I'll doublecheck after I submit this reply.

So far, the machine seems to be performing fine.

Thanks again.

 

Thanks for pulling my fat out of the fire, dr. m :cloud9 I'm working my way through the preventative steps. I've learned a lot through this process and I thank you for that

Since my wife's notebook was also affected, I'll start another thread with those logs.