Malware/Virus/Worm removal

Welcome to Major Geeks!

Please read ALL of this message including the notes before doing anything.

Pleases follow the instructions in the below link:

READ & RUN ME FIRST. Malware Removal Guide


and attach the requested logs when you finish these instructions.

• **** If something does not run, write down the info to explain to us later but keep on going. ****
• Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.

• After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!

Helpful Notes:

1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
   
   
   • Starting your computer in Safe mode
2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this aother user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.
4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:
   
   • Don't Bump! It Only Hurts You!!!

Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
​

 

I want the logs from doing the following scans:
SAS ( SuperAntispyware )
MBAM ( MalwareBytes Antimalware )
ComboFix
RootRepeal
C:\MGLogs.zip ---> from doing the C:\MGTools.exe

You should have only 1 AV software installed.

 

Antivirus:
Avast
Symantec ---> uninstall this!

Malware:
Malwarebytes
Spy doctor ---> uninstall this!!
spybot S&D
Adaware ---> uninstall this!!
no-adaware ---> uninstall this!!

misc
Regutility ---> uninstall this!!
CWShredder ---> uninstall this!!

 

I will be around when you have attached your logs.

 

Ok, just save your replies until you have the logs to attach.

 

Yes. Run Combofix.

 

If something does not run, skip that step and continue.

 

I am not seeing much in the way of actual malware, but we do have some things to clean up.

First, please take ComboFix out of the folder it is in and put it directly on your desktop, not here:
Running from: c:\documents and settings\Owner\Desktop\majorgeeks\ComboFix.exe

Please Disable Spybot's TeaTimer --> Should have been done as per the R&R instructions!

* Run Spybot and click Mode
* Select Advanced Mode.
* Then click Tools and select Resident.
* Now in the right window pane, uncheck TeaTimer.
* Also while this is open, in the left column now select IE Tweaks
* and then in the right pane make sure all the Miscellaneous locks are unchecked.
* Now quit Spybot!

Please use add/remove programs to uninstall:
J2SE Runtime Environment 5.0 Update 3
J2SE Runtime Environment 5.0 Update 4
Java 2 Runtime Environment, SE v1.4.2_06
Java(TM) 6 Update 2
Java(TM) 6 Update 3
Java(TM) 6 Update 5
Java(TM) 6 Update 7
LiveUpdate 3.1 (Symantec Corporation)

Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

After clicking Fix, exit HJT.

* Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
If it is not on your Desktop, the below will not work.
* Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
* If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
* Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):

Code:

KILLALL::

Driver::
pvkoddu
vaxscsi

File::
c:\winnt\system32\sjhex\pvkoddu
c:\winnt\system32\Drivers\vaxscsi.sys
C:\2F9E.tmp
C:\2F9F.tmp
C:\2FA0.tmp
C:\2FA1.tmp
C:\2FA2.tmp
C:\2FA3.tmp
C:\2FA4.tmp
C:\2FA5.tmp
C:\2FA6.tmp
C:\WINNT\Wsituteroyowuya.bin
C:\Documents and Settings\Owner\Desktop\majorgeeks\MGtools.exe

Folder::
c:\winnt\system32\sjhex

Registry::
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670}]

[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670}\NoExplorer]

[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{2A0F3D1B-0909-4FF4-B272-609CCE6054E7}]

[HKEY_LOCAL_MACHINE\System\ControlSet002\Services\pvkoddu]
"ImagePath"=-

* Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
* At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
* You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
If it asks you to overide the previous file with the same name, click YES.
* Now use your mouse to drag CFscript.txt on top of ComboFix.exe
http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
* Follow the prompts.
* When it finishes, a log will be produced named c:\combofix.txt
* I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

* C:\ComboFix.txt
* C:\MGlogs.zip

Make sure you tell me how things are working now!

 

I would like to see the results of doing the fix before I comment on that question. After doing my fix, re-run both SAS and MBAM and attach the logs if they find anything.

What scans did you run?

 

NO!! You have a seperate C:\MGTools folder that contains a number of files, one of which is analyse.exe.

 

Attach the new logs once you are finished with the fix.

 

Your logs are clean. You can re-install Avast if you wish. Or you can switch and install Microsoft Security Essentials. It just depends on which one you prefer and which one works best on your system.

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.We recommend them for doing backup scans when you suspect a malware infection.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
     
     
   
   
3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
   
   
10. After doing the above, you should work thru the below link:
    
    • How to Protect yourself from malware!
    
    

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Unless Spyware Doctor is a paid for version, I wouldn't trust it. And there are no traces of any of that in your logs. If you want to hold off for a day or so before you do the final cleanup, just to be sure all is well, than that would be fine. Let me know how things are running.

 

You can always do an online scan:

eSet Online Scan.

See what that finds, if anything.

 

None of those items are any major threat. Cleaning up your java software, finding some issue with No Adaware and three items in your system restore folders. You can only remove the system restore items by toggling system restore, which you will do when you run the final instructions.

 

Yes, so I suspect they were false positives.

 

You are most welcome. Safe surfing.

 

I would keep SpywareBlaster and SAS, just wouldn't bother with SpyBot.

 

All of those are "paid for" AV programs. Did you read the How to Protect Yourself link?

We recommend Avira, Avast or Microsoft Security Essentials.

If you are adamant about purchasing protection, I personally would go with either Kaspersky or Panda Cloud AV.

 

I don't think you will find that a purchased version is that much better than the free versions. Any version is going to be dependant on how quickly they update their virus definitions to met new threats. Look over some of the malware threads and you will see that we deal with systems that have paid for AV programs as well as free versions. So all I can say is that "paid for" does not necessarily mean better. A lot depends on you and your surfing habits.