Trojan Horse found, cant get rid of it

Discussion in 'Malware Help (A Specialist Will Reply)' started by silvermz3, Feb 2, 2011.

  1. silvermz3

    silvermz3 Private E-2

    Just yesterday My avast scanner keeps popping up with a warnign saying "A Trojan horse was found"
    I kept deleting the file or moving to chest but the message has been popping up at least a 100 times

    I posted hijackthis post

    can someone take a look at this
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Welcome to Major Geeks!

    Please read ALL of this message including the notes before doing anything.

    Pleases follow the instructions in the below link:

    READ & RUN ME FIRST. Malware Removal Guide


    and attach the requested logs when you finish these instructions.

    • **** If something does not run, write down the info to explain to us later but keep on going. ****
    • Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.


    • After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
    Helpful Notes:


    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

    2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
    3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this aother user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.
    4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:

    Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
     
  3. silvermz3

    silvermz3 Private E-2

    Posted but i couldnt get combfix to work as after the loading bar for combofix, it just goes away with nothing popping up and also for rootrepel i couldnt scan because i kept getting a deviceIO control error 0x0
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Download The Avenger by Swandog469, and save it to your Desktop.

    * Extract+ avenger.exe from the Zip file and save it to your desktop

    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    After clicking Fix, exit HJT.

    Now copy just the bold text below to notepad (Do not include any space above the word REGEDIT). Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.


    * Run avenger.exe by double-clicking on it.
    * -Do not change any check box options!!
    * Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

    * Now click the Execute button.
    * Click Yes to the prompt to confirm you want to execute.
    * Click Yes to the Reboot now? question that will appear when Avenger finishes running.
    * Your PC should reboot, if not, reboot it yourself.
    * A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

    Now run Ccleaner to clean out only temp files and nothing else!

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:

    * C:\Avenger.txt
    * C:\MGlogs.zip

    Make sure you tell me how things are working now!
     
  5. silvermz3

    silvermz3 Private E-2

    seems to be working better with no pop up of trojan horse found
    but at the beginning of startup i get this

    acrodist.exe - application error
    This application was unable to start correctly (0xc0000022). Click ok to close the application
     

    Attached Files:

  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    In spite of what Avenger reported, nothing got fixed. I want you to try using ComboFix. Don't run it, just follow these instructions:

    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    After clicking Fix, exit HJT.

    * Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
    If it is not on your Desktop, the below will not work.
    * Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    * If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    * Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):
    Code:
    KILLALL::
    
    File::
    C:\Users\Ben\Local Settings\Temp\3FAE.tmp
    C:\Users\Ben\Local Settings\Temp\A083.tmp
    C:\Users\Ben\Local Settings\Temp\google.exe
    
    Folder::
    C:\Program Files\sqpoeqju
    C:\Users\Ben\Local Settings\Temp\Rar$EX00.149
    C:\Users\Ben\Local Settings\Temp\{cbe8a45d-28b9-49aa-b734-9f13ed7af88c}
    C:\Users\Ben\Local Settings\Temp\{ee88c7da-fbfc-4a2f-b36e-bfc48452a89f}
    
    DirLook::
    C:\ProgramData\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
    
    Registry::
    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon]
    "Userinit"="C:\Windows\system32\userinit.exe,"
    
    
    * Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    * At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    * You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    If it asks you to overide the previous file with the same name, click YES.
    * Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
    * Follow the prompts.
    * When it finishes, a log will be produced named c:\combofix.txt
    * I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Now run CCLeaner --> both the cleaner and the registry ( make the backup when prompted).

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:

    * C:\ComboFix.txt
    * C:\MGlogs.zip
     
  7. silvermz3

    silvermz3 Private E-2

    posted logs as requested
     

    Attached Files:

  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    It still is showing up in your logs. Let's try it again.

    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished). You have not been disabling Windows Defender!!!!

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    After clicking Fix, exit HJT.

    * Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
    If it is not on your Desktop, the below will not work.
    * Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    * If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    * Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):
    Code:
    KILLALL::
     
    File::
    C:\Users\Ben\AppData\Local\Ccanesuz.bin
    C:\Users\Ben\AppData\Local\Pbukigaf.dat
    C:\Windows\data6.set
    c:\users\Ben\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\bweboqsl.exe
    C:\Users\Ben\AppData\Local\wdystlsc.dll
    C:\Users\Ben\AppData\Roaming\WMPRWISE.EXE
    C:\Users\Ben\AppData\Local\efadohuj.dll
    c:\program files\sqpoeqju\bweboqsl.exe
     
    Folder::
    C:\Program Files\sqpoeqju
     
    Registry::
    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon]
    "Userinit"="C:\Windows\system32\userinit.exe,"
     
    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "Gholupufax"=-
    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "Microsoft Firewall 2.9"=-
     
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "Bbugibiyixev"=-
    
    * Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    * At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    * You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    If it asks you to overide the previous file with the same name, click YES.
    * Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
    * Follow the prompts.
    * When it finishes, a log will be produced named c:\combofix.txt
    * I will ask for this log below

    Note:
    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Now open MBAM and click on More Tools. You will see File Assassin. Click on run tool and find this file if it still exists:
    C:\Program Files\sqpoeqju\bweboqsl.exe
    Click on open and exit out. Reboot your computer and see if the file still exists.


    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:

    * C:\ComboFix.txt
    * C:\MGlogs.zip
     
    Last edited by a moderator: Feb 5, 2011
  9. silvermz3

    silvermz3 Private E-2

    it doesnt seem to be working
    during getlogs.bat
    it says access denied alot....
    and when i search for the file bweboqsl.exe i cant find it but it shows in hijackthis
     

    Attached Files:

  10. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Let's try again.

    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    * Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
    If it is not on your Desktop, the below will not work.
    * Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    * If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    * Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):
    Code:
    KILLALL::
    
    File::
    c:\program files\sqpoeqju\bweboqsl.exe
    
    Folder::
    c:\program files\sqpoeqju
    
    RegLock::
    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon]
    "Userinit"="c:\windows\SYSTEM32\Userinit.exe,,c:\program files\sqpoeqju\bweboqsl.exe"
    
    Regisrty::
    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon]
    "Userinit"="c:\windows\SYSTEM32\Userinit.exe,"
    
    * Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    * At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    * You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    If it asks you to overide the previous file with the same name, click YES.
    * Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
    * Follow the prompts.
    * When it finishes, a log will be produced named c:\combofix.txt
    * I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Now download the latest version of MGtools and save it to your root folder. Overwrite your previous MGtools.exe file with this one.Run the Exe file.

    Now attach:
    * C:\ComboFix.txt
    * C:\MGlogs.zip
     
  11. silvermz3

    silvermz3 Private E-2

    Here it is
     

    Attached Files:

  12. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    This is getting monotonous. Open notepad and type in this:
    @echo off
    deltree C:\program files\sqpoeqju /s

    Save as Fix.bat to your desktop and choose to save it as "ALL Files". Double click on it to run it.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:

    * C:\MGlogs.zip
     
  13. silvermz3

    silvermz3 Private E-2

    When i run the fix.bat, nothing happens
    i see the cmd pop up really quickly but goes away.....
     
  14. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Not getting a proper version of ComboFix in place and not getting protection disabled will not help the cause! ;) Notice the "Reduced Functionality Mode" warning!!!!!!

    Also not running MGtools properly as the below shows does not help:
    C:\Users\Ben\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\60XR6CGJ\MGtools[2].exe



    To silvermz3. You need to take the below steps:
    1. Uninstall any protection programs you have installed (like Avast if still installed - seems to be uninstalled some of it remains like security center.
    2. Disable Windows Defender. See the below:
    3. Delete your current copy of ComboFix which is out of date and the reason for the error mentioned above and then download and save the below copy to your Desktop
    4. Now continue on with the below.

    Now we need to use ComboFix to remove a bunch of malware files.
    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    • If ComboFix tells you it has expired or need to be updated to a new version, make sure you allow it to update.
    • Open Notepad and copy/paste the text in the below quote box into it:
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below
    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Now run this GMER - running with a random name


    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator). DO NOT RUN MGTOOLS.EXE!!! Run GetLogs.bat as requested.



    Then attach the below logs:
    • C:\ComboFix.txt
    • the log from GMER
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
    Last edited: Feb 9, 2011
  15. silvermz3

    silvermz3 Private E-2

    here are the logs
     

    Attached Files:

  16. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    There could be another underlying Ramnit infection here. Please run the below and attach the log from ESET.


    Using ESET's Online Scanner
     
  17. silvermz3

    silvermz3 Private E-2

  18. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You did not attach anything.
     
  19. silvermz3

    silvermz3 Private E-2

    posted
     

    Attached Files:

  20. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Okay those logs confirm there is a very bad Ramnit infection present and I'm sorrt but you are in for some bad news.

    Ramnit infections have really become quit nasty and dangerous. As you can see from you most recent logs, many of your files are infected and it is still probably spreading. This is also why TimW's attempts to remove the infection kept failing. It is really safer to just bite the bullet and do a clean reinstall.

    The problem is that the damage caused by this infection really makes a PC unreliable/untrustworthy. PE file infectors like Ramnit, Virut,.... etc can infect all executable files (DLL, EXE, SCR....and many more and also HTML). These infections can open back doors that truly may compromise your computer and your security. These backdoors could allow a remote attacker to access and instruct the infected computer to download and execute more malicious files.

    In many cases the infected files (which could number in the thousands) cannot be disinfected properly by your anti-virus or by other scanning tools. Also when disinfection is attempted, the files often become corrupted and the system may become unstable or irrepairable. The longer Ramnit remains on a computer, the more files it may infect and/or corrupt so the degree of infection can vary.

    Ramnit is commonly spread via a flash drive (usb, pen, thumb, jump) infection where it copies the Ramnit worm using a random file name. The infection is often contracted by visiting remote, crack and keygen sites which I can see you have been doing. These type of sites are a major source of system infection.

    So all the above being said, you will need format and reinstall. And in addition, you really must be extremely careful on what you backup before the reinstall. All executable files, all HTML files and more may be infected. Reusing just one of them after a reinstall, can cause the infection to respawn all over again.
     
  21. silvermz3

    silvermz3 Private E-2

    yea i can see the situation getting worse with my computer because i see it eating away my hard drive as i have 74KB left and when i deleted a program early i had 2GB free...i'll just format for computer now

    But thanks for the help chaslang and TimW
     
  22. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Make sure you work thru the below after the reinstall.

    How to Protect yourself from malware!


    Also I recommend that you run the ESET Online Scan again after you complete the reinstall of everything to make sure that you have not reinstalled any components that are infected.
     

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