Hidden desktop files + google redirect

Please download and save the below to your Desktop or anywhere else you can find it ( if the Desktop is not showing )

http://download.bleepingcomputer.com/grinler/unhide.exe

Now run it. Did that help with the hidden files?

Follow the rest of the instructions in the Read and Run Me First:

I want you to run TDSSKiller so refer to the below for how to do so.

TDSSkiller - How to run


Please read ALL of this message including the notes before doing anything.

Pleases follow the instructions in the below link:

READ & RUN ME FIRST. Malware Removal Guide

and attach the requested logs when you finish these instructions.

• **** If something does not run, write down the info to explain to us later but keep on going. ****
• Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.

• After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!

Helpful Notes:

1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
   
   • Starting your computer in Safe mode
2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.
4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:
   • Don't Bump! It Only Hurts You!!!

Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
​

 

If something does not run then skip that step and continue on.

 

Which files? Tell me.

Please try and complete the below in normal mode if at all possible.

Try running C:\MGTools\FixAttr.bat and tell me if that corrects anything.

Java(TM) 6 Update 23 <--- uninstall old Java.

Now we need to use ComboFix

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
• If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
• Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:

Code:

KILLALL::

File::
C:\ProgramData\32825080
C:\ProgramData\~32825080
C:\ProgramData\~32825080r

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
  
  http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
  
  
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

If after running Combofix you discover none of your programs will open up, and you recieve the following error: "Illegal operation attempted on a registry key that has been marked for deletion". Then the answer is to REBOOT the machine, and all will be corrected.

I had asked you to run TDSSKiller. Did you run it? If not please do so.

Reboot your machine and install the most current and up to date version of Java available here at the below link:

Java Runtime 6

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this.

Let us know of any problems you may have encountered with the above instructions and also let me know how things are running now!

 

Hmm... try this version and tell me what happens. (Just in case it's an updated version to the copy you have)

TDSSkiller - How to run

Ahhh desktop.ini is meant to be be hidden anyway, not sure about the other... this is least of our concerns as I suspect there's a chance you could have an MBR infection.

OK, and then follow my other instructions including TDSSKiller.

 

Ahh... then it is time to repair your MBR.

To run the Bootrec.exe tool, you must start Windows RE. To do this, follow these steps:

Now reboot and try and run TDSSKiller now.

 

It was to try and correct any remaining hidden files, but I think we ought to just focus on the rest of the instructions for now and deal with that after.

 

No problem! Not got your Vista boot CD? Try the below

Vista and Win7 Recovery disc

 

You need to do it exactly the way it states in my instructions.

 

You did not download TDSSKiller.exe to your Desktop. You downloaded TDSSKiller.zip . Please see the instructions again and download the EXE file and see if you can run it.

 

Can you try again please?

 

No, shouldn't be any need. Can try if you like to see if it helps get done what we need to get done.

 

Yes that should be correct. I know the redirects have ceased but I am not happy about TDSSKiller failure to run. Let me have a word with the others and seek further advices on this? Hang in there.

 

Okay then move the TDSSkiller.exe file ( or redownload it ) to your root folder so that you have C:\TDSSkiller.exe to make it much easier to run.

Then reboot your PC with your DVD and then get into the command prompt window. The enter the below and hit enter ( it is case insensitive ):

C:\tdsskiller.exe

Hopefully it runs okay. Then reboot normally and see if things are working better of not. Attach the log from TDSSkiller if it made one in your root folder.

 

Should be on the root folder of your windows boot drive ... C:\

 

Ahh well, if you say it found nothing, and your redirections have ceased, we are ready to wrap up, would you concur?

 

About what? I am confused. Redirects stopped, hidden files no longer hidden and TDSSKiller was run ... Tell me what issues remain?

 

Oh so basically I have made no progress then...

Let's start all over. You had better run the following in NORMAL mode if possible.

• Malware Bytes
• SUPERantispyware
• Combofix
• MGTools
  TDSSKiller

Attach logs.

 

Please run Combofix again followed my TDSSKiller then MGTools. Attach the logs from them.

 

We are going to be uninstalling your current copy of FireFox, deleting folders from it and then installing a new copy. So do the below to save bookmarks:

• Run FireFox and click Bookmarks.
• Then select Organize Bootmarks.
• Then on the next window click File and then select Export. Save the bookmarks.html file to your Desktop for later use in importing.

Now download and save the installer for the current version of FireFox but DO NOT install it yet. Get it here: Mozilla FireFox

You will need exit FireFox now and use Internet Explorer to continue with the below until we reinstall FireFox.

Start by uninstalling FireFox and then reboot. Do not skip the reboot.

After reboot, delete the below folders:
C:\Program Files\Mozilla Firefox
C:\users\UUU\AppData\Roaming\Mozilla\Firefox

Now reinstall FireFox from the file previously downloaded.
Import your bookmarks file. (similar process to exporting).

Are you still having redirection problems with Firefox??


Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).



Then attach the below logs:

• C:\MGlogs.zip

Also attach the new ComboFix and TDSSKiller logs that Kestrel13! asked you to attach in message # 40.