ckvwsnwp.exe <BAD, watch out

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by dudes, Jul 20, 2011.

  1. dudes

    dudes Private E-2

    I need help removing this from my computer: ckvwsnwp.exe. it appears to be a program file that keeps giving me viusus. i can handle the viruses that come out of it, but i can't get rid of the file. my antivirus program can't get rid of the program. i can't do it manually, because it keeps telling me it's locked, so i can't move it, delete it, rename it, or do much else with it. i won't dare open it. I also can't find out what it is or does from the internet. my antivirus program has no idea what it is either. the support site for the antivirus progam also has no idea. if anyone knows anything about this, please help. :confused
    I own a microsoft. it has widows, but i'm not sure which kind. the file is located in C:/Program Files/teekecob/ckvwsnwp.exe. My antivirus progam, says it will delete it the next time i restart, but it never does.
     
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Welcome to Major Geeks!

    Please read ALL of this message including the notes before doing anything.

    Pleases follow the instructions in the below link:

    READ & RUN ME FIRST. Malware Removal Guide


    and attach the requested logs when you finish these instructions.

    • **** If something does not run, write down the info to explain to us later but keep on going. ****
    • Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.


    • After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
    Helpful Notes:


    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

    2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
    3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this aother user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.
    4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:

    Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
     
  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    The reason you are having problems removing this is because it is a Ramnit infection and in many cases these cannot be cleaned. It all depends on how long you have been infected and how far the infection has spread itself throughout your system. The normal warning we give to people for Ramnit infections is the below:


    If you decide you would like to attempt cleanup, continue with the instructions TimW has already given to you so we can get more detailed info on the infection.
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    In addition if you do want to attempt to remove the infection, please go to this site and do 3 scans, rebooting after each scan and saving the logs. Attach the 3 logs to your next post.

    eSet Online Scan.
     
    Last edited by a moderator: Jul 22, 2011

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