Advanced Defender Trojan

Please read ALL of this message including the notes before doing anything.

Please follow the instructions in the below link:

READ & RUN ME FIRST. Malware Removal Guide


and attach the requested logs when you finish these instructions.

• **** If something does not run, write down the info to explain to us later but keep on going. ****
• Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.

• After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!

Helpful Notes:

1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
   
   • Starting your computer in Safe mode
2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.
4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:
   • Don't Bump! It Only Hurts You!!!

Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
​

 

Run this Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

Since you already ran MGtools but it did not finish, the folder for it most likely already exists. So we can do the below.

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O4 - HKLM\..\Run: [advanceddefender] C:\Program Files\Advanced Defender\advanceddefender.exe
O4 - HKCU\..\Run: [McAfee Update] C:\DOCUME~1\Debbie\LOCALS~1\Temp\mcupdate_1266618666.exe /syncfin C:\DOCUME~1\Debbie\LOCALS~1\Temp\mcupdate_1266618666.ini
O4 - HKCU\..\Run: [uishf9wuifwuh387fh3wufinhjfdwefe] c:\docume~1\debbie\locals~1\temp\hgjmcv4 .exe
O4 - HKCU\..\Run: [Remote System Protection] rundll32.exe C:\WINDOWS\system32\typ9mt6rf.dll, HUI_proc
O4 - HKCU\..\Run: [asg984jgkfmgasi8ug98jgkfgfb] C:\Documents and Settings\Debbie\Local Settings\Temp\smss.exe
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O20 - AppInit_DLLs: app_dll.dll
O23 - Service: MOBCleanup - Unknown owner - C:\DOCUME~1\Debbie\LOCALS~1\Temp\MOBCleanup.exe (file missing)

NOTE: HJT may popup an error about the AppInit_DLLs line. Ignore it and click OK to continue.

After clicking Fix, exit HJT.



Now download The Avenger by Swandog46, and save it to your Desktop.

• Extract avenger.exe from the Zip file and save it to your desktop
• Run avenger.exe by double-clicking on it.
• Do not change any check box options!!
• Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

• Now click the Execute button.
• Click Yes to the prompt to confirm you want to execute.
• Click Yes to the Reboot now? question that will appear when Avenger finishes running.
• Your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

After reboot look for all of the above files we had Avenger attempt to delete. If you still see them, delete them yourself.

Also delete all files in the below folders except ones from the current date (Windows will not let you delete the files from the current day).
C:\WINDOWS\TEMP
C:\Documents and Settings\Debbie\Local Settings\Temp

Now run Ccleaner. Only use the Run Cleaner button. Do not run anything else on any other forms.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).



Then attach the below logs:

• C:\avenger.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!
If you still have network connection issues, try seeing if the below is the cause:
Proxy Server - Changing Settings

 

Are you using Netware Distributed Printing Client from Novell ?

My question is being asked because of the below startup processes:
O4 - HKLM\..\Run: [NDPS] C:\WINDOWS\system32\dpmw32.exe
O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE

And the reason I'm asking is that files with the same size are appearing all over the place on your hard disk and they have different file names.


You are years out of date with your version of MBAM. You need to download and install the current version given in the READ & RUN ME. Also see the link for using it which will give you a method for downloading a file for manual updates to the databases. You are a couple thousand versions (yes thousands) out of date. Run a new scan with the new version and attach the new log.

I was not telling you to use a Proxy Server. All I was saying is that you MUST check to make sure you settings have not been changed to use one if you don't use one. Malware will change this on you to force you to go thru their server and when the malware is removed from your PC, you would then have no internet access because the Proxy setting is still in place but the malware is gone. You need to verify that this a specifically tell me that it is set properly now.

I also suggest that you uninstall Ad-Aware 2007 which is way out of date and not very effective anyway.

In addition, many of your startups are still infected from the Vundo infection. All of the below with the space before the .exe have been corrupted

Now uninstall the below to help us remove some of the infections:
Google Toolbar for Internet Explorer
SUPERAntiSpyware


Run this Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

• Run avenger.exe by double-clicking on it.
• Do not change any check box options!!
• Copy everything inside the Code box below, and paste it into the Input script here: part of the window. Be sure to scroll all the way thru the code box to get everything.

Code:

Drivers to delete:
kvkpleh
kvkpleh.sys
 
Folders to delete:
C:\Program Files\Autoruns
 
Files to delete:
C:\Documents and Settings\Debbie\Local Settings\Application Data\av.exe
C:\Documents and Settings\Debbie\Local Settings\Application Data\GGru612642m
C:\Program Files\81493640.dat
C:\nwtray .exe
C:\nwtray.exe
C:\rundll32.exe
C:\rundll32 .exe
C:\Program Files\Internet Explorer\js.mui
C:\Program Files\Internet Explorer\wmpscfgs.exe
C:\Documents and Settings\Debbie\Desktop\nwtray.exe
C:\WINDOWS\explorers.exe
C:\WINDOWS\microsoftdefend.dll
C:\WINDOWS\Qsewo.bin
C:\WINDOWS\regp.exe
C:\WINDOWS\secureit.com
C:\WINDOWS\spoos.exe
C:\WINDOWS\system32\ES15.exe
C:\WINDOWS\system32\helpers32.dll
C:\WINDOWS\system32\OLD10E.tmp
C:\WINDOWS\system32\OLD6.tmp
C:\WINDOWS\system32\settings.dat
C:\WINDOWS\system32\warnings.html
C:\WINDOWS\system32\winscent.exe
C:\WINDOWS\system32\WORK.DAT
C:\WINDOWS\system32\drivers\kvkpleh.sys
C:\WINDOWS\Temp\f201500 .exe
C:\WINDOWS\Temp\RedboxLog.txt
C:\WINDOWS\Temp\REGSCRIPT.REG
C:\WINDOWS\Temp\SSUPDATE.EXE
C:\WINDOWS\Temp\wmpscfgs.exe
C:\Documents and Settings\Debbie\Local Settings\Temp\REGSCRIPT.REG
C:\Documents and Settings\Debbie\Local Settings\Temp\SSUPDATE.EXE
C:\Documents and Settings\Debbie\Local Settings\Temp\wmpscfgs.exe
C:\WINDOWS\Tasks\At1.job
C:\WINDOWS\Tasks\At10.job
C:\WINDOWS\Tasks\At11.job
C:\WINDOWS\Tasks\At12.job
C:\WINDOWS\Tasks\At13.job
C:\WINDOWS\Tasks\At14.job
C:\WINDOWS\Tasks\At15.job
C:\WINDOWS\Tasks\At16.job
C:\WINDOWS\Tasks\At17.job
C:\WINDOWS\Tasks\At18.job
C:\WINDOWS\Tasks\At19.job
C:\WINDOWS\Tasks\At2.job
C:\WINDOWS\Tasks\At20.job
C:\WINDOWS\Tasks\At21.job
C:\WINDOWS\Tasks\At22.job
C:\WINDOWS\Tasks\At23.job
C:\WINDOWS\Tasks\At24.job
C:\WINDOWS\Tasks\At3.job
C:\WINDOWS\Tasks\At4.job
C:\WINDOWS\Tasks\At5.job
C:\WINDOWS\Tasks\At6.job
C:\WINDOWS\Tasks\At7.job
C:\WINDOWS\Tasks\At8.job
C:\WINDOWS\Tasks\At9.job
Registry values to delete:
HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\Run | PDVDDXSrv
HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\Run | HP Software Update
HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\Run | Adobe Reader Speed Launcher
HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\Run | ISUSScheduler
HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\Run | ISUSPM Startup
HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\Run | GrooveMonitor

• Now click the Execute button.
• Click Yes to the prompt to confirm you want to execute.
• Click Yes to the Reboot now? question that will appear when Avenger finishes running.
• Your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

See if you can run ComboFix now per our instructions in the READ & RUN ME.

Now run Ccleaner. Only use the Run Cleaner button. Do not run anything else on any other forms.

Now download the current version of MGtools and save it to your root folder. Overwrite your previous MGtools.exe file with this one.

Run MGtools.exe ( Note: If using Vista make sure UAC is still disabled. Also don't double click on it, use right click and select Run As Administrator )


Then attach the below logs:

• the new log from an updated Malwarebytes
• C:\avenger.txt
• the C:\combofix.txt log if it ran
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

That's great news, but you still have work to do to finish cleaning up the damage from these infections.

First download and save the current version of combofix.exe to your Desktop overwriting your old version.


Now we need to use ComboFix to remove a bunch of malware files.

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
• If ComboFix tells you it has expired or need to be updated to a new version, make sure you allow it to update.
• Open Notepad and copy/paste the text in the below code box into it:

Code:

KILLALL::
Drivers to delete:
MOBCleanup
 
RenV::
c:\program files\Adobe\Reader 9.0\Reader\reader_sl .exe
c:\program files\Analog Devices\Core\smax4pnp .exe
c:\program files\ATI Technologies\ATI.ACE\clistart .exe
c:\program files\Common Files\InstallShield\UpdateService\issch .exe
c:\program files\Common Files\InstallShield\UpdateService\isuspm .exe
c:\program files\CyberLink\PowerDVD DX\pdvddxsrv .exe
c:\program files\Google\GoogleToolbarNotifier\googletoolbarnotifier .exe
c:\program files\HP\HP Software Update\hpwuschd2 .exe
c:\program files\Intel\Intel Matrix Storage Manager\iaanotif .exe
c:\program files\Messenger\msmsgs .exe
c:\program files\Microsoft Office\Office12\groovemonitor .exe
c:\program files\QuickTime\qttask         .exe
c:\program files\QuickTime\qttask        .exe
c:\program files\QuickTime\qttask       .exe
c:\program files\QuickTime\qttask      .exe
c:\program files\QuickTime\qttask     .exe
c:\program files\QuickTime\qttask    .exe
c:\program files\QuickTime\qttask   .exe
c:\program files\QuickTime\qttask  .exe
c:\program files\QuickTime\qttask .exe
c:\program files\Roxio\Drag-to-Disc\drgtodsc .exe
c:\program files\Skype\Phone\skype .exe
c:\windows\system32\spool\drivers\w32x86\3\e_s4i2k1 .exe

 
Folder::
C:\Documents and Settings\All Users\Application Data\SUPERAntiSpyware.com
C:\Program Files\SUPERAntiSpyware
 
File::
C:\Program Files\46031.dat
C:\WINDOWSNWLogRes.tmp
 
FileLook::
C:\WINDOWS\system32\nwtray.exe
C:\Qoobox\Quarantine\C\WINDOWS\system32\dpmw32 .exe.vir
C:\Qoobox\Quarantine\C\WINDOWS\system32\nwtray .exe.vir
C:\Qoobox\Quarantine\C\WINDOWS\system32\rundll32 .exe.vir
 
Registry::
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\Run]
"Adobe_Reader"=-
 
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"=-
"DisableNotifications"=-

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).



Then attach the below logs:

• C:\ComboFix.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

You're welcome.

Most likely, but I would need to know the name and location of the file. Infection names are almost worthless. I would not worry about it now. Your logs are clean.

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
3. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 6 of the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!