applicunwnt.win32.porntool.agent.fi removal

Discussion in 'Malware Help (A Specialist Will Reply)' started by smattson, Oct 30, 2009.

  1. smattson

    smattson Private E-2

    I really could use someones expertise. I think I have some problems on my computer.

    I have been having problems erasing files over the past month and have noticed a large area of locked files. There have been other annoyances like not being able to open files due to lack of administrative rights and/or file in use. My logs are showing lots of errors including "memory leaks" and my security logs frequently turn off without notice even though they are to save a log file when full. I believe I am having port problems and my IP address is available for the world to see no matter what I do to hide it. Through System Internals process monitor, I notice that many of my files cannot be verified and have weird paths. I wonder about the integrity of my certificate signature verification.

    1. Malwarebytes found 3 security.system.disabled viruses that I quarantined
    2. I have downloaded a few rootkit finders with mixed results
    3. I used runscanner.org and see that I have a number of missing files
    4. Comodo's antivirus has quarantined C:\windows\nircmd.exe and c:\windows\mbr.exe
    5. I ran combo.fix and it found possible rootkit activity on system32\ntos.exe and a few other things.
    6. Today I checked a few files on virscan.org and found a number of files in the system32 folder that point to the applicunwnt.win32.porntool.agent.fi virus or whatever it is. The thing is is that these files are not showing up on regular scans through Comodo, Malwarebytes and others; and I'm not sure why.
    An example of one is system32\catroot\ims.cat when I look it up on virscan.org, it looks like this:

    VirSCAN.org Scanned Report :
    Scanned time : 2009/06/04 23:31:50 (CDT)
    Scanner results: 79% Scanner(s) (30/38) found malware!
    File Name : 1.html
    File Size : 4037 byte
    File Type : Sendmail frozen configuration - version body bgcolor=
    MD5 : 4a2514195555a43458b4e087d29124be
    SHA1 : e96f20c01c95b12a6cf9992b1e16deaac5ca025c
    Online report : http://virscan.org/report/e8541b64f8b1bb1cbd8e955aa9dfd4d2.html

    Scanner Engine Ver Sig Ver Sig Date Time Scan result
    a-squared 4.0.0.32 20090604013225 2009-06-04 2.05 Virus.Win32.Killmbr.D!IK
    AhnLab V3 2009.06.05.00 2009.06.05 2009-06-05 0.74 Win-Trojan/Dialer.712704.B
    AntiVir 8.2.0.180 7.1.4.59 2009-06-04 0.55 KIT/GhostDial.1
    Antiy 2.0.18 20090604.2498051 2009-06-04 0.15 Trojan/Win32.Dialer.gvg
    Arcavir 2009 200906041608 2009-06-04 0.39 Dialer.Bib
    Authentium 5.1.1 200906041652 2009-06-04 1.18 W32/Trojan2.DOJN (Exact)
    AVAST! 4.7.4 090604-0 2009-06-04 0.05 Win32:Dialer-1314 [Trj]
    AVG 8.5.286 270.12.53/2155 2009-06-05 0.37 Dialer.KNV
    BitDefender 7.81008.3335505 7.25811 2009-06-05 0.75 Trojan.Generic.1004008
    CA (VET) 9.0.0.143 31.6.6539 2009-06-05 9.17 -
    ClamAV 0.95.1 9421 2009-06-05 0.18 Dialer-3765
    Comodo 3.9 1259 2009-06-04 0.74 ApplicUnwnt.Win32.PornTool.Agent.fi
    CP Secure 1.1.0.715 2009.06.03 2009-06-03 9.97 -
    Dr.Web 4.44.0.9170 2009.06.05 2009-06-05 4.85 BackDoor.Pigeon.12989
    F-Prot 4.4.4.56 20090604 2009-06-04 1.15 W32/Trojan2.DOJN (exact)
    F-Secure 5.51.6100 2009.06.05.03 2009-06-05 5.79 -
    Fortinet 2.81-3.117 10.466 2009-06-04 0.35 Suspicious
    GData 19.5615/19.353 20090605 2009-06-05 4.39 Win32:Dialer-1313 [Trj] [Engine:B]
    ViRobot 20090604 2009.06.04 2009-06-04 0.42 -
    Ikarus T3.1.01.57 2009.06.03.72814 2009-06-03 3.11 Virus.Win32.Killmbr.D
    JiangMin 11.0.706 2009.06.03 2009-06-03 2.07 Trojan/Dialer.gnc
    Kaspersky 5.5.10 2009.06.05 2009-06-05 0.08 not-a-virus:porn-Dialer.Win32.Agent.fi
    KingSoft 2009.2.5.15 2009.6.4.21 2009-06-04 0.51 Win32.Hack.ReSSDT.c.716800
    McAfee 5.3.00 5636 2009-06-04 2.97 BackDoor-DSQ
    Microsoft 1.4701 2009.06.04 2009-06-04 4.29 Backdoor:Win32/Farfli.J
    mks_vir 2.01 2009.06.05 2009-06-05 3.35 -
    Norman 6.01.05 6.01.00 2009-06-02 4.01 W32/Dialer.DHRP
    Panda 9.05.01 2009.06.04 2009-06-04 1.86 -
    Trend Micro 8.700-1004 6.170.08 2009-06-04 0.06 TROJ_DIAL.RHB
    Quick Heal 10.00 2009.06.05 2009-06-05 1.37 -
    Rising 20.0 21.32.34.00 2009-06-04 0.99 Backdoor.Win32.Drwolf.axh
    Sophos 2.87.1 4.42 2009-06-05 2.44 Mal/Whybo-A
    Sunbelt 5170 5170 2009-06-04 0.94 Porn-Dialer.Win32.Agent.fi
    Symantec 1.3.0.24 20090604.002 2009-06-04 0.06 -
    nProtect 20090604.01 4070376 2009-06-04 5.23 Trojan/W32.Dialer.712704
    The Hacker 6.3.4.3 v00340 2009-06-04 0.63 Trojan/Dialer.Agent.fi
    VBA32 3.12.10.6 20090604.1412 2009-06-04 1.96 Porn-Dialer.Win32.Agent.fi
    VirusBuster 4.5.11.10 10.107.2/1575686 2009-06-04 1.90 Dialer.Agent.IFEU


    This particular security catalog is related to the Microsoft Windows Component Publisher. The certificate is expired, but I am unable to install a new one. I am getting a message that the certificate is okay. I also noticed that under the authenticated attributes in the details of the certificate, there is a section of unauthenticated attributes countersign (maybe this is all normal, I am just not familiar).

    Where do I start? Am I just looking for trouble that is not there...

    Thanks,
    SMattson
     
  2. smattson

    smattson Private E-2

    I forgot to mention a few other things that are happening that may or may not all be tied in together:

    Firefox has been getting huge! Like over 500,000 K at times, even if nothing is really open.

    rundll.exe uses 99% CPU at times

    Thanks,
    smattson
     
  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Welcome to Major Geeks!

    Please read ALL of this message including the notes before doing anything.

    Pleases follow the instructions in the below link:

    READ & RUN ME FIRST. Malware Removal Guide


    and attach the requested logs when you finish these instructions.

    • **** If something does not run, write down the info to explain to us later but keep on going. ****
    • Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.


    • After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
    Helpful Notes:


    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

    2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
    3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.
    4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:

    Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
     
  4. smattson

    smattson Private E-2

    Below are the results of my scans:


    SUPERAntiSpyware


    Edit by chaslang: Inline SAS log removed. Logs need to be attachments.



    Malwarebytes Anti-Malware


    Edit by chaslang: Inline MBAM log removed. Logs need to be attachments.


    ComboFix


    Edit by chaslang: Inline ComboFix log removed. Logs need to be attachments.



    RootRepeal


    Edit by chaslang: Inline RootRepeal log removed. Logs need to be attachments.


    MGTool

    Results are attached via zip file

    I received the following error message and am not sure how though the reports are:

    processdll.exe - Common Language Runtime Debugging Services
    application has generated an exception that could not be handled
    process id = 0xee4 (3812), thread id = 0xa80 (2688)

    I did not do anything after getting the error report other than click okay. MGTools generated the attached report after that. (Based on the instructions related to errors, I figured I may need to re-install the .NET Framework software from Microsoft; however, I wanted to double check with you first, since the error was different than those outlined in the instructions.)



    MISC
    I used to have SpyBot on my computer and it was deleted by Comodo Support about a month or so ago when they were helping me reset up Comodo. I didn't realize that I still had the Teatimer until after the reports were scanning. Sorry.



    COMPUTER'S BEHAVIOR AS OF TODAY:

    1. The first thing I noticed right away on Process Explorer was that I had a lot more Microsoft files that were digitally signed. I still have unsigned files, but not nearly as many.

    2. Firefox is not working correctly... Very slow, froze computer

    3. Previously to doing the CCleaner and scans, I had some files (apps, dll, cab, drv) in the c:\windows\system\ and c:\windows\system32\ folders that www.virscan.org had identified as 1.html ApplicUnwnt.Win32.PornTool.Agent.Fi. I re-checked one of those files now and it still is showing up on www.virscan.org as malware. I don't think any of the scans I did in context of this thread for Major Geeks identified them as malware. An example of a few of them that are directing virscan.org to the above dialer are as follows:
    - C:\windows\system32\a3d.dll
    - C:\windows\system\winspool.drv
    - C:\windows\system32\$winnt$.inf
    - C:\windows\system32\catroot2\{F250E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb (file extension doesn't show...)

    None of these are digitally signed.

    4. In Process Explorer, I checked System Properties to see if any info would show up (because previously it hadn't been). The information was blank still (version: n/a; time: n/a; path: blank; command line: blank; current directory: blank; strings: error opening file; security: S-1-5-32). There are also a lot of dll and sys files under System that are not verified including Microsoft.

    5. System or explorer is hanging... even when CPU is 15%. Moving from folder to folder has been painstakingly slow and yet other times I have been able to move along quickly.

    6. When looking up the file name for #3 above (...system32\catroot2\...), I noticed a dberr.txt log that was just modified today. I looked and came across errors that were repeatedly occurring. From the pages of errors, there were only two files the errors were occuring in: files 2 and 3 with 0x00000057 (only file 2) and 0x000006bb (both) codes. The lines were differing, however.

    Examples:
    a. Catalogdb encountered error File #2 Line 1236 - 0x00000057
    b. Catalogdb encountered error File #3 Line 330 - 0x000006bb


    Thank you in advance for helping me solve this.

    Smattson
     

    Attached Files:

    Last edited by a moderator: Nov 5, 2009
  5. smattson

    smattson Private E-2

    Hi I tried to send a reply with all my scans today and haven't seen it posted yet. I resent it once thinking the first time it didn't work on my end. It was almost 6 hours ago. Does it normally take that long to post?

    thanks,
    Smattson
     
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Only when you don't attach the logs as requested. You posted your logs as inline text and thus the message is trapped by the spam filters. You need to ATTACH the below logs to your next message. You MGlogs.zip file was already attached.
    • SUPERAntiSpyware
    • Malwarebytes
    • ComboFix
    • RootRepeal
     
  7. smattson

    smattson Private E-2

    Sorry about not posting the results as attachments. I missed that part. They are attached now.

    Smattson
     

    Attached Files:

  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Let's start with this:

    Do you know what these are:
    Code:
    C:\Documents and Settings\Work on Computer\Local Settings\Application Data\
    _j0003~1.bmp  Nov  1 2009     2440206  "[j0003]-[p01].bmp"
    _j0003~2.bmp  Nov  1 2009     2440206  "[j0003]-[p02].bmp"
    _j0003~3.bmp  Nov  1 2009     2440206  "[j0003]-[p03].bmp"
    _j0003~4.bmp  Nov  1 2009     2440206  "[j0003]-[p04].bmp"
    
    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    * Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
    If it is not on your Desktop, the below will not work.
    * Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    * If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    * Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):
    Code:
    KILLALL::
    
    Driver::
    AQK
    
    File::
    C:\WINDOWS\cfplogvw.INI
    C:\WINDOWS\system32\cnat.exe
    
    * Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    * At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    * You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    If it asks you to overide the prvevious file with the same name, click YES.
    * Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
    * Follow the prompts.
    * When it finishes, a log will be produced named c:\combofix.txt
    * I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:

    * C:\ComboFix.txt
    * C:\MGlogs.zip

    Make sure you tell me how things are working now!
     
  9. smattson

    smattson Private E-2

    My computer ended up with a "black screen" and I lost everything... I had no access to safe mode and tried to repair disk to no avail when using the repair option. I ended up reinstalling the OS several times before it seemed to be working halfway decent.

    I had to downgrade to XP Home (which was the original OS) because I couldn't get my XP Pro to work (even though I have the disks and product key). As it stands, I still have some hang ups and my CD drive hardware is no longer visible to my PC (ms error 41), although it was until I installed the SP2 upgrade. (I went to MS website, LG website (cd drive brand) and internet. I have tried a few things and cannot seem to get it to work).

    A problem I was having prior to the crash was that my printer would sometimes be recognized and at other times I'd try to print and I would be asked to install a printer. This same issue is happening again. The printer is located in the device manager and in the Printer folder on the Control Panel, however, I cannot print to it. This is a new HP Photosmart 309A. I tried downloading drivers from the CD drive and when that stopped working, I tried downloading drivers from HP's website.

    Maybe this is a hard drive failure, motherboard failure etc..., although I ran the diagnostics on the Dell utility CD and everything came back okay.

    If I had malware before, you don't think there would be any left after reformatting my HD, do you?

    One other change is that I installed Norton 360 and got rid of Comodo. Comodo just allowed too much potential for non-computer savvy users (kids and myself) to permit everyone and their neighbor in to the computer.

    Anyway, I don't know if you can help me with the few issues I have now or if I need to be moved to another forum.

    Thanks,
    Smattson
     
  10. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your system was not that badly infected. So I do not know what may have caused your crash. I do suggest that you post your issues in the software forum. Perhaps you are having issues with your hard drive. Good luck. :)
     

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