Hi, I am trying to iron out a lot of problems on a friend's laptop running Vista Home Premium. I have installed Service packs 1 & 2 and tried to install WSE in place of AVG but I am afraid to delete AVG because it is embedded in IE as the only search provider. I have tried to install Google, Ask, Bing and Yahoo but the message comes up each time that there was a problem with the Search Providers information. When I opened IE for the first time AVG was the home page and there was one of those annoying little banners flashing at the bottom.........(You are a winner etc etc.) When I changed the home page to Google that disappeared but maybe that is the thing causing all the problem with the search providers. There were other weird things as well but now I am stuck. Incredimail is being used and I have read that this program is very prone to virus attack, is this correct? What should be my next step? If I download Firefox can I just delete IE and reinstall it later? This is doing my head in!!