cant log on

same exact problem as pre cast had. every attempt to log on is met with the message (group policy client failed the log on, the media is write protected.)
can ony log on threw last known good configurations. dont know how to find problem. i know it started after anti virus progran detected virus in adware alert download. it deleted down load and said to restart. and ts never been the same.

 

Welcome to Major Geeks!


Please follow the instructions in the READ & RUN ME FIRST link given futher down and attach the requested logs in the Malware Forum when you finish these instructions.

• If you have problems where no tools seem to run, please try following the steps given in the below and then continue on no matter what you find. You only need to try the TDSSserv steps if having problems getting scans in the Read & Run Me First.
  • TDSSserv Non-Plug & Play Driver Disable
• If something does not run, write down the info to explain to us later but keep on going.
• Do not assume that because one step does not work that they all will not.

READ & RUN ME FIRST. Malware Removal Guide


Helpful Notes:

1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode. You can run steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
   
   • Starting your computer in Safe mode
2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware, Malwarebytes and Spybot ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
3. To avoid addtional delay in getting a response, it is strongly advise that after completing the READ & RUN ME you also read this sticky Don't Bump! It Only Hurts You!!!. Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.

 

following steps posted .i am unable to boot in normal or safe mode. will these steps be fruitful if im in last known good configuration?

 

yes the only way i can access windows is threw f8 and last known good configurations.every other avenue is being denied with the same message. (group policy client failed the log on). please bear with me i cant really navigate computers with the same fluidity as the users you are accustomed to. but most explanations are descriptive and easy to follow. im very welcome for the support.

 

i got to step 3 for vistas cleaning procedures. trouble running combo fix and mgtools.exe. combofix downloads then keeps saying i can not rename it combofix[1]
and mgtools says error: software/microsoft/windows/current user/policies/explorer does not exist.

 

ok ty

 

no reply to post in software forums bro can you still help. i elaborated a little more in thier forum. exact same problem as precast had. he found solution in restoring some registries relating to adware removals. i dont know how to edit reg edits