Computer barely responding to anything...

Welcome to the Malware Removal Forum.

Please read ALL of this message including the notes before doing anything.

Pleases follow the instructions in the below link:

READ & RUN ME FIRST. Malware Removal Guide


and attach the requested logs when you finish these instructions.

• **** If something does not run, write down the info to explain to us later but keep on going. ****
• Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.

• After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!

Helpful Notes:

1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
   
   • Starting your computer in Safe mode
2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.
4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:
   • Don't Bump! It Only Hurts You!!!

Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
​

 

Same way you did the others.

Before we continue I would like for you to use MSConfig to put this machine back into normal start up mode

PrivitizeVPN <--- Uninstall this.

Re run Hitman and have it delete Malware and Suspicious Files.


Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

• R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://searchab.com/?aff=7&uid=4ea1bca6-5da2-11e2-9c95-001a4d6361ea
• R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://searchab.com/?aff=7&uid=4ea1bca6-5da2-11e2-9c95-001a4d6361ea
• O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
• O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - (no file)
• O2 - BHO: Zoomex - {76868400-B1D2-8309-CDE0-AFE8A90EBAE1} - C:\Documents and Settings\All Users\Application Data\Zoomex\50f2f29fed326.dll
• O3 - Toolbar: Public_Domain - {60297340-0E84-49F7-A8BE-C33E263C29E5} - C:\PROGRA~1\PUBLIC~1\PUBLIC~1.DLL
• O4 - HKLM\..\Run: [PrivitizeVPN] C:\Program Files\PrivitizeVPN\PrivitizeVPN.exe /autorun

After clicking Fix exit HJT.



Now we need to use ComboFix by sUBs

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
• If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
• Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:

Code:

KILLALL::

Folder::
C:\Documents and Settings\Brat\Start Menu\Programs\PrivitizeVPN
c:\program files\PrivitizeVPN
c:\documents and settings\All Users\Application Data\Premium
c:\program files\ZoomEx
c:\documents and settings\All Users\Application Data\Zoomex
c:\documents and settings\All Users\Application Data\InstallMate
c:\documents and settings\All Users\Application Data\Zoomex
c:\documents and settings\All Users\Application Data\Cloud Software LTD

File::
c:\windows\Tasks\ZoomExUpdaterTask{B8ABEB7B-AE09-4B7E-8EA9-525093E9E38B}.job

Registry::
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{76868400-B1D2-8309-CDE0-AFE8A90EBAE1}]
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}]
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{AC854C18-2A1E-43f1-8513-0D2F26C796ED}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"PrivitizeVPN"=-

FireFox::
FF - ProfilePath - c:\documents and settings\Brat\Application Data\Mozilla\Firefox\Profiles\okv4fvud.default\
uStart Page = hxxp://searchab.com/?aff=7&uid=4ea1bca6-5da2-11e2-9c95-001a4d6361ea
mStart Page = hxxp://searchab.com/?aff=7&uid=4ea1bca6-5da2-11e2-9c95-001a4d6361ea
FF - prefs.js: browser.search.selectedEngine - Privitize VPN
FF - prefs.js: keyword.URL - hxxp://searchab.com/?aff=7&uid=4ea1bca6-5da2-11e2-9c95-001a4d6361ea&q=

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
  
  http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
  
  
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

If after running Combofix you discover none of your programs will open up, and you recieve the following error: "Illegal operation attempted on a registry key that has been marked for deletion". Then the answer is to REBOOT the machine, and all will be corrected.


Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista or Windows7) Then attach the new C:\MGlogs.zip file that will be created by running this.

Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!

 

Yes you too Kit, but you should STILL attach the logs so I can see all the bad is gone