Crypt.XPack.Gen and other stuff

Welcome to MajorGeeks!

ComboFix shows that you have multiple anti-virus applications installed:

You were advised against this in Step 2: Uninstalling Multiple Protection Applications of the R & R ME FIRST guide. *You need to uninstall all but one of them immediately.

And you need to attach the requested C:\MGlogs.zip file to your next reply.

 

You're welcome. No - there's no need to redo the steps. I'll now review your logs and will post instructions as needed. (including possible Windows automatic update solutions)

dr.m

 

Hello, jakeyj

*Other than the tools our guide instructed you to save there, I strongly recommend that you clean up this account's Desktop immediately leaving only shortcut links. [ C:\Documents and Settings\User-1\desktop ] Do not store downloads, exe files, iso files....etc on your Desktop. First it is not a safe place to keep them (i.e., you may loose them due to malware, and a cluttered Desktop is an easy hiding place for malware), and last but not least - it can have an effect on your PCs performance.

*You are very low in available RAM and should definitely trim your startup processes with a tool such as Startup CPL 2.8.

Also your available hard drive free space is getting dangerous low:

*Question: What can you tell me about this file?
C:\Documents and Settings\User-1\Application Data\CC5D.E4C

Step 1:
Please look in Add/Remove Programs (Programs and Features if using Vista or Windows 7) for the following and uninstall if found. If you get any errors just make a note and continue on.

Step 2:
Now we need to use ComboFix.

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Make sure you have shut down all protection software (antivirus, antispyware, firewall...etc) programs so they do not interfere with the running of ComboFix. *Remember to re-start them before coming back online.
• If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
• Open Notepad and copy/paste the text inside of the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
  If it asks you to overide the previous file with the same name, click YES.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
  http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt

Note:
Do not mouseclick combofix's window while it is running. That may cause it to stall.

Step 3:
Delete all files and subfolders in the below folders except ones from the current date (Windows will not let you delete the files from the current day).

Step 4:
Open CCleaner - select "Cleaner" > "Run Cleaner" <---use this function ONLY!

Step 5:
Now install the latest Sun Java Runtime Environment

Then run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Windows 7, use right click and select Run As Administrator).

Please attach the new C:\MGlogs.zip file to your next reply.

* Make sure you tell me if you had any problems running this procedure; and answer this - "What malware problems are you still experiencing?"

dr.m

 

Hello, jakeyj

Step 1:
Please go to VirusTotal.com and upload the following file for analysis.
c:\windows\system32\userinit.exe

Then post the URL link to the file scan report.

Step 2:
Now we need to use ComboFix.

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Make sure you have shut down all protection software (antivirus, antispyware, firewall...etc) programs so they do not interfere with the running of ComboFix. *Remember to re-start them before coming back online.
• If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
• Open Notepad and copy/paste the text inside of the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
  If it asks you to overide the previous file with the same name, click YES.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
  http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt

Note:
Do not mouseclick combofix's window while it is running. That may cause it to stall.

Step 3:
Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2

• Double-click SystemLook.exe to run it.
• Copy the content of the following codebox into the main textfield:
  
  Code:

  :file
  userinit.exe

• Click the Look button to start the scan.
• When finished, a notepad window will open with the results of the scan. Please attach this log in your next reply.

Note: The log can also be found on your Desktop entitled SystemLook.txt

Step 4:
Open CCleaner - select "Cleaner" > "Run Cleaner" <---use this function ONLY!

Step 5:
Then run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Windows 7, use right click and select Run As Administrator).

Please attach the below logs to your next reply:

• C:\MGlogs.zip
• SystemLook.txt
• URL link to the VirusTotal scan results

dr.m

 

Hey, jakeyj

re:Windows XP Malware Removal/Cleaning Procedure

Please uninstall Outpost Firewall as directed in the above, then re-run my Step 2: instructions.

Now attach the new C:\combofix.txt file to your next reply.

* I'm seeking advice on the uninit.exe file that ComboFix reported as infected...


* Make sure you tell me if you had any problems running this procedure; and answer this - "What malware problems are you still experiencing?"

dr.m

 

You're welcome.

Please uninstall Online Armor's Firewall and do NOT re-install it until instructed, as we will still need to use ComboFix. *This means limiting use of your pc to ONLY check for replies from this thread until we are finished here.

Step 1:
Now using ComboFix again

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Make sure you have shut down all protection software (antivirus, antispyware, firewall...etc) programs so they do not interfere with the running of ComboFix. *Remember to re-start them before coming back online.
• If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
• Open Notepad and copy/paste the text inside of the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
  If it asks you to overide the previous file with the same name, click YES.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
  http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt

Note:
Do not mouseclick combofix's window while it is running. That may cause it to stall.

Step 2:
Using SystemLook again-

• Double-click SystemLook.exe to run it.
• Copy the content of the following codebox into the main textfield:
  
  Code:

  :file
  %systemroot%\userinit.exe

• Click the Look button to start the scan.
• When finished, a notepad window will open with the results of the scan. Please attach this log in your next reply.

Note: The log can also be found on your Desktop entitled SystemLook.txt

Step 3:
Now we'll collect a copy of the file for me to examine:
Please go to start > Run and paste in the following:

A compressed file called collect.zip will be retrievable under C:\.

Please attach these files to your next reply:

• C:\collect.zip
• updated SystemLook.txt
• C:\combofix.txt

dr.m

*NOTE: I've edited the SystemLook inquiry.

 

Please run combofix again just by double clicking it (right click and run as admin if win 7 or vista user) then attach the C:\combofix.txt for Dr Moriarty.

 

Sofar, ComboFix's detection of userinit.exe appears to be false. Let's run this last online scan:

Using ESET's Online Scanner

Please attach the ESETScan.txt to your next reply.

*How is your machine running now?
dr.m

 

:major

We've finished with the cleaning, jakeyj. It is time to do our final steps- then re-install your firewall:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
3. Go back to step 6 of the READ ME and re-enable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have re-enabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
   related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work through the below link:
    • How to Protect yourself from malware!

You're welcome & "Safe surfing!" http://i268.photobucket.com/albums/jj5/drmoriarty/Emoticons/char145.gif

 

Having received my training from volunteer malware experts and encouraged to "Pay it forward", I'm happy to be able to assist you cleaning your machine, jakeyj.

The malware scanners detected and removed traces of rogue security programs that pretends to be legitimate antivirus software and attempts to deceive unsuspecting PC users into paying to remove fake or simulated malware infections. A Trojan.Downloader was also removed. ComboFix also identified a problem with an important system, but that was a false detection.

The C:\MGtools\Process.exe Win32/PrcView application was a false detection by ESET - process.exe is just a simple command line based Task Manager tool.

dr.m

 

jakeyj

If you don't mind, I would like to try SystemLook with a different SL script:

• Double-click SystemLook.exe to run it.
• Copy the content of the following codebox into the main textfield:
  
  Code:

  :file
  userinit.exe

• Click the Look button to start the scan.
• When finished, a notepad window will open with the results of the scan. Please attach this log in your next reply.

Note: The log can also be found on your Desktop entitled SystemLook.txt

 

Okay let's try again with the proper command for SystemLook

:filefind
userinit.exe

 

jakeyj

All is well --- your files are the correct ones for your OS' service pack level.

dr.m