Death By Malware

Welcome to MajorGeeks

Yes - let Malwarebytes clean all detections. Then continue on following the instructions given in the

READ & RUN ME FIRST Malware Removal Guide (incl. spyware, virus, trojan, hijacker)

Then please click the Upload a File radio button to attach the remaining requested logs.

• RKreport[1].txt from RogueKiller
• updated Malwarebytes' Anti-Malware log
• TDSSKiller log
• HitmanPro log
• MGlogs.zip - normally it is C:\MGlogs.zip

 

You're welcome.

It is extremely important before running MGTools.exe that you are logged into an account with Admin privileges, that you have disabled your protection software, have disabled User Account Control, and that you have rebooted after disabling UAC.

Is your machine purposely setup to use a proxy?

Please download Farbar Recovery Scan Tool (FRST) and save it to your Desktop.

• Double-click to run it. When the tool opens click Yes to disclaimer.
• Press the Scan button.
• It will make a log (FRST.txt) in the same directory the tool is run from.
• The first time the tool is run, it also makes another log (Addition.txt).
• Attach both logfiles to your next reply.

*Remember to also attach the updated Malwarebytes Log.txt that I requested.

 

I'm still waiting for the MGLogs.zip folder - why wasn't it attached???

Your RogueKiller and TDSSKiller logs from Sept. 9, 2015 are far too outdated to be useful. Please re-run them per the READ & RUN ME FIRST guide and attach the refreshed logs.

Download this portable tool and IF IT Viewer is listed - uninstall it along with Java(TM) 6 Update 17.
GeekUninstaller.

*Move C:\Users\uSER\Downloads\FRST64.exe directly onto your desktop as originally instructed.

• Then save the attached (fixlist.txt) to your desktop.
• Right click FRST and "run it as admin".
• A report named Fixlog.txt should pop up, please attach it here in your next reply.

New logs to attach:

• RogueKiller
• TDSSKiller
• MGLogs.zip
• Fixlog.txt