Desktop Hang When Deleting

When I delete something from the desktop I get a hang with the window telling me how long I have left, 0 secs, but it will not come off the screen.

I discovered a fix but found I need to install SP1 first, which I thought I had ages ago. It is not in my update queue so I DL it from Microsoft. When I attempt to install it, it tells me it is already running. When I right click My Computer I do not see it under windows edition. Also when I delete or even edit a document on my desktop or My Docs, it will freeze the small pane underneath the file with the name. This also means that whilst I can shut my computer down and move around the hard drives without issue, all the icons on my desktop become unusable. At times the mouse arrow becomes the timer but this flickers and does not change itself back to normal.

I have run Hijackthis in Safe Mode and have attached the log.

Thanks in advance for any help you can give.

 

Apologies, forgot the attachment.

 

Thanks for the reply.

I think I've put this in the wrong section as I'm sure that I don't have an infection. The two scans I've done with Superanti and Malware have not shown anything at all. I don't have any other issues apart from the ones I've described in the original post and it all seems to resolve around the deletion of files or the editing of their names.

There was a Microsoft hotfix 931770 for this but it tells me I need Service Pack 2. I try to install that, tells me I don't even have 1 (which I'm sure I had but when I check, its seems I don't), I try to install that and I can't, I right click and run as admin but the timer just hangs for ages. Then it asks for permission, I say ok but then nothing further happens.

I can DL files ok, use the internet fine, the PC operates perfectly in every other way.

I'm aware of Warez-bb as I use it frequently to download AVI/WMV files. Whenever I extract from a Rar file via Rapidshare, I NEVER use anything other than the AVI/WMV file, as I know the dangers.

 

Well I guess if the logs show nothing, that would be the best thing to do?

I'm 'fairly' sure I'm right but I'm just a bit lost on what to do next tbh.

 

I guess I should cover all angles - I did try to run Combofix and I got an error message about Kernal debugger needing to be turned off...is that Daemon Tools?

 

I did do that and disable my McAfee, then a small error window popped up when I ran Combo and the computer rebooted.

When it restarted back to the desktop, Combofix attempted to run and I think McAfee etc was enabled again - I guess I need to disable again upon the reboot.

I won't be able to get back to this now until tomorrow night, so I'll try Combo again then.

Thanks for the help so far.

 

Well, I managed to get a combofix log (Attached) but the MGTools log scan didn't complete. It got to the Analyse.exe part (is that Hijackthis? If so, I've supplied a log in my second post on this thread). It didn't move for almost an hour.

Hopefully this is enough info. The problem still exists on my comp.

 

Sorry, attached this time.

Yes, I everything was deactivated. I just did the same again, with the same result too.

 

I thought about doing a restore but not sure what date to take it back to really. Logically I guess I should take it back a couple of weeks to when it was working ok.

 

Yeah, just took it back a couple of months and the same problem exists.

I guess you guys are satisfied its not a malware issue, so could you move it across to the system section of the forum. Hopefully someone there can figure it out for me.

Thanks again for your help and patience so far.

 

Can you close this thread then so I can start another one in the software section?