FBI has shut me down big time

Please follow the instructions in the below link ( also see note # 2 down towards the bottom )

READ & RUN ME FIRST. Malware Removal Guide



and attach the requested logs when you finish these instructions.

• **** If something does not run, write down the info to explain to us later but keep on going. ****
• Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.

• After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!

Helpful Notes:

1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
   
   • Starting your computer in Safe mode
2. If you have problems downloading on the problem PC, download the tools and the manual update Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only RogueKiller and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run the rest of the READ & RUN ME FIRST instructions on the infected account.
4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:
   • Don't Bump! It Only Hurts You!!!

Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
​

 

I'm sorry but you did not complete them then. They specifically request the 5 logs to be attached if you are still having problems. We require these logs to help you.

 

Why did you use safe mode? We really require logs from normal boot mode to provide proper assistance. Are you unable to boot in normal mode?

However before trying to run in normal boot mode, run Hitman Pro again and allow it to run repairs on the items it showed. These redirections are actually due to a ZeroAccess infection not the FBI MoneyPak infection.

 

That's just one program. I'm referring to all of them. Especially MGtools.exe. Please run it in normal boot mode and attach that log.

 

Run TDSSKiller again and this time have it fix the below items

Uninstall the below software:
Java(TM) 6 Update 31
Produtools Manuals 2.1 B Toolbar
Viewpoint Media Player
WiseConvert B2 Toolbar

Now install the current version of Sun Java from: Sun Java Runtime Environment Make sure that when you see the form asking about installing Ask Toolbar that you uncheck this.

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista or Win 7, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

R3 - URLSearchHook: WiseConvert B2 Toolbar - {da7a20cf-bef4-4342-ad78-0240fdf87055} - C:\Program Files\WiseConvert_B2\prxtbWise.dll
O2 - BHO: WiseConvert B2 - {da7a20cf-bef4-4342-ad78-0240fdf87055} - C:\Program Files\WiseConvert_B2\prxtbWise.dll
O3 - Toolbar: WiseConvert B2 Toolbar - {da7a20cf-bef4-4342-ad78-0240fdf87055} - C:\Program Files\WiseConvert_B2\prxtbWise.dll
O18 - Protocol: AutorunsDisabled - (no CLSID) - (no file)
O23 - Service: Search Protect by Conduit Updater (CltMngSvc) - Conduit - C:\Program Files\SearchProtect\bin\CltMngSvc.exe

After clicking Fix, exit HJT.

Please download OTM by Old Timer and save it to your Desktop.

• Run OTM.exe by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).
• Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C
  (or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of
  the code box

Code:

:Processes
explorer.exe

:Services
CltMngSvc
 
:Files
C:\Windows\Tasks\DSite.job
C:\Program Files\SearchProtect
C:\Program Files\WiseConvert_B2       
C:\Users\arthur\AppData\Local\Conduit
C:\Users\arthur\AppData\Local\Smartbar
C:\Users\arthur\AppData\Local\TopArcadeHits
C:\Users\arthur\AppData\Local\Temp\scxfsvp\swsptir\wow.dll
C:\Users\arthur\AppData\Local\Temp\scxfsvp
C:\Users\arthur\AppData\Roaming\DSite
C:\Users\arthur\AppData\Roaming\SearchProtect
C:\Users\arthur\AppData\Roaming\SpeedyPC Software
C:\ProgramData\SpeedyPC Software
C:\ProgramData\xmlA958.tmp
C:\ProgramData\xmlC7D1.tmp
C:\Users\arthur\AppData\Roaming\Malwarebytes\Malwarebytes' Anti-Malware\Logs\*.*
C:\Users\arthur\AppData\Roaming\Malwarebytes\Malwarebytes' Anti-Malware\Quarantine\*.*
C:\Windows\ServiceProfiles\LocalService\AppData\Local\Temp\*.tmp
C:\Users\arthur\AppData\Local\Temp\*.*

:Reg
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\AutorunsDisabled]
"SearchProtect"=-
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\Run\AutorunsDisabled]
"SearchProtectAll"=-
[HKEY_USERS\S-1-5-21-3628761835-3497617306-310681833-1000\Software\Microsoft\Windows\CurrentVersion\run\AutorunsDisabled]
"SearchProtect"=-
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{da7a20cf-bef4-4342-ad78-0240fdf87055}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{da7a20cf-bef4-4342-ad78-0240fdf87055}"=-
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}]
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{0B4A10D1-FBD6-451d-BFDA-F03252B05984}]
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{236D45D2-6544-4648-8F4E-5347C6634DF0}]
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{483830EE-A4CD-4b71-B0A3-3D82E62A6909}]
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{7360A45B-9BA3-4202-9431-7CD8941981FB}]
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}]
:Commands
[purity]
[EmptyTemp]
[start explorer]
[Reboot]

• Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar
  ) and choose Paste.
• Now click the large http://forums.majorgeeks.com/chaslang/images/MoveIt!.png button.
• If OTM asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.
• Close OTM.

Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be
saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach
this log file to your next message.

Be patient while doing the below. The fixes can sometimes take quite awhile to run. Especially the permissions repairs. It may be best to kick it off and goto bed or do something else. It is better not to run anything while the repairs are going on.

Download Windows Repair by Tweaking.com and unzip the contents into a newly created folder on your desktop.

• Now run Repair_Windows.exe by double clicking on it ( if you are running Vista or Win 7, use right click and select Run As Administrator)
• Now select the Start Repairs tab.
• The click the Start button.
• Create a System Restore point if prompted.
• On the next screen, click the Unselect All button to first deselect all repairs.
• Now select the following repair options:
  • Reset Registry Permissions
  • Reset File Permissions
  • Register System Files
  • Repair WMI
  • Repair Windows Firewall
  • Remove Policies Set By Infections
  • Repair Winsock & DNS Cache
  • Repair Proxy Settings
  • Repair Windows Updates
  • Set Windows Services To Default Startup
• Now on the lower right side check the box to Restart/Shutdown System When Finished
• Then make sure the Restart System radio button is enabled.
• Shutdown any other programs that you are running now before continuing.
• Now click the Start button.
• Be patient while the tool repairs the selected items.
• It should reboot automatically when finished.

Now please download Junkware Removal Tool to your desktop.

• Shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
• The tool will open and start scanning your system.
• Note: That JRT may reset your home page to a google default so you will need to restore your home page setting if this happens.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Attach JRT.txt to your next message.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

• the C:\_OTM\MovedFiles log
• the JRT.TXTlog
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Before we can continue. You need to attach the logs that I requested from my last fix. You did not actually attach anything.

 

You're logs are clean.

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
3. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
4. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
5. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
6. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
8. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
9. If you are running Win 8, Win 7, Vista, Windows XP or Windows ME, do the below to flush restore points:
   • Refer to the instructions for your WIndows version in this link: Disable And Enable System Restore​
   • What we want you to do is to first disable System Restore to flush restore points some of which could be infected.
   • Then we want you to Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!