Google Redirect Problem

Yes please. Also run this if you have not done so already.

I want you to run TDSSKiller so refer to the below for how to do so.

TDSSkiller - How to run

 

Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Make sure that you tell me if you receive a success message about adding the above
to the registry. If you do not get a success message, it definitely did not work.


Download OTL to your desktop.

• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
• Vista and Windows 7 users Right-click OTL and choose Run as Administrator)
• When the window appears, underneath Output at the top change it to Minimal Output.
• Check the boxes beside LOP Check and Purity Check.
• Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.

When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.

Attach both of these logs into your next reply.

 

Where are you being redirected to? What kinds of sites?

 

We are going to be uninstalling your old version of FireFox and installing a fresh version. So do the below to save bookmarks:

• Run FireFox and click Bookmarks.
• Then select Organize Bootmarks.
• Then on the next window click File and then select Export. Save the bookmarks.html file to your Desktop for later use in importing.

Now download and save the installer for the current version of FireFox but DO NOT install it yet. Get it here: Mozilla FireFox

You will need exit FireFox now and use Internet Explorer to continue with the below until we reinstall FireFox.

Start by uninstalling FireFox and then reboot. Do not skip the reboot.
After reboot, delete the below folders:

• C:\Program Files\Mozilla Firefox
• C:\users\UserAccount\AppData\Roaming\Mozilla\Firefox

where UserAccount is the actual user account name being used.


Now reinstall FireFox from the file previously downloaded.
Import your bookmarks file. (similar process to exporting).

Still experiencing redirects or not?