Google Redirect virus on two computers but not on router?

Discussion in 'Malware Help (A Specialist Will Reply)' started by berna118, Sep 30, 2010.

  1. berna118

    berna118 Private E-2

    So I have the redirect virus, on two computers. One is running Windows 7 Ultimate: x64, the other x86. I am living in a dorm-style complex that has one router (a Netopia 3000 with default pasword being the router's serial number) and many switches, and I do not have access to these. No one else in the building has complained of this virus. However, the laptop became infected immediately upon connecting to this network...

    From what I have read, if the redirect virus is on more than one computer that share a router, then it is likely that the virus is on the router and not actually on either computer. This is not the case, as I have tested my laptop on an outside wifi connection and I am still redirected.
    I have tried the following to remove the virus from my desktop PC:
    TDSSKiller
    A-squared
    Malwarebytes
    SUPERAntiSpyware
    HijackThis 3.5
    I have absolutely no idea what I can do. I fear that if I did go through the extremely time-consuming process of reinstalling windows and all of the software I use, that the virus would just re-appear. Any suggestions? I just thank God that this isn't a completely crippling virus; I can still use my computer and the internet somewhat...
     
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Welcome to Major Geeks!

    Please do the following and attach the logs, including your TDSSKiller log.

    Start a new thread for the other computer.

    Please read ALL of this message including the notes before doing anything.

    Pleases follow the instructions in the below link:

    READ & RUN ME FIRST. Malware Removal Guide


    and attach the requested logs when you finish these instructions.

    • **** If something does not run, write down the info to explain to us later but keep on going. ****
    • Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.


    • After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
    Helpful Notes:


    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
    3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this aother user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.
    4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:
    Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds