Google redirects

Discussion in 'Malware Help (A Specialist Will Reply)' started by Zoots, Oct 6, 2009.

  1. Zoots

    Zoots Private E-2

    I've been experienced unsolicited windows popping up in Google and Firefox, usually with random sites.
    This happens with both IE and Firebox browsers and when opening a new window in Google.
    New windows are redirected to various ads or sites.
    The most predominate ad is a VIMAX sex product.
    It shows up constantly in both IE and FireFox browsers + Hotmail.
    Going directly to websites doesn’t seem to be a problem.
    Any help in finding the problem would be appreciated. I just don't have the wherewithal to find or fix the problem.
    Thanks--Zoots
     
  2. Zoots

    Zoots Private E-2

    I just received your email for new members and saw the steps to go thru
    prior to posting. I'll do that and repost with my relults.
    Should I or you close this thread? I'm not sure how to do this.
     
  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Good! I will repeat instructions with some additional info.


    Just post back here in this thread when you finish.


    Please read ALL of this message including the notes before doing anything.

    Please follow the instructions in the below link:

    READ & RUN ME FIRST. Malware Removal Guide


    and attach the requested logs when you finish these instructions.
    • **** If something does not run, write down the info to explain to us later but keep on going. ****
    • Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.

    • After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
    Helpful Notes:
    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
    3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.
    4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:
    Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
     

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